The Seaton

Fore Street, Seaton EX12 2AN
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9.5 29 Reviews
  • The Seaton, Seaton
The Seaton Nursing Home is rated 'outstanding' by the CQC (February 2021) and is located in an elegant Georgian building with its own private gardens and is situated less than a quarter of a mile from the nearby town centre and seafront.

Featuring modern home comforts and facilities, the home offers a quiet country-hotel-like atmosphere and has two lounges, a dining room, conservatory leading to an attractive decking area and a coffee shop with fresh ground coffee available 24 hours a day.

The home provides general nursing and residential care, including respite and rehabilitation. A varied menu with home-cooked meals prepared by the home's chef.

Residents at the home can enjoy regular visits from a hairdresser, chiropodist and an in-house non-profit shop is accessible by all residents.

The Seaton has its own library facilities, as well as a room which can be used for private meetings.

A regular and varied programme of seasonal events and activities is organised by the home's team and this includes a variety of outings on the company bus.

The Seaton is accredited by the Eden Alternative and follows this philosophy in daily life. If you would like more information on this it can be found online or by contacting the home.

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Care Provided by The Seaton

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Seal (Manager)
  • Admission Criteria
    • Ages 48+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Seaton

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,600

  • All fees will be agreed during the assessment process. Please call the home for further information.
  • (these prices are only a guideline, please contact The Seaton to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is at anytime to suit relative


  • Parking

  • Parking onsite limited recommend parking in the Underfleet carpark during peak times


The Seaton Reviews (29)

Total of 29, showing 21-29
9.5

The Seaton has a Review Score of 9.5 (9.539) out of 10, based on 6 reviews in the last 2 years. Over all time The Seaton has 29 reviews.

Overall Experience

  • 24
  • 5
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Date Published

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Review from Louise M (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and nursing staff at The Seaton are excellent and could not be more helpful to both residents and their relatives, at what can be very distressing at times. As I live out of the area and the office staff are always happy to answer the phone and update me with my father's condition. The nursing
staff kept me informed and were supportive and sympathetic

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Review from T C (Wife of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the eight months, my husband was in The Seaton nursing home his care was of the highest quality all staff treated him and all other residents with compassion and kindness whilst respecting their dignity.
All visitors received the same thoughtfulness being treated as friends and nothing was too
much trouble. Excellent home.

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Review from Andrew K (Husband of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is bed-bound and has been in The Seaton nursing home, so far, for over 1 and a half years.
The true measure, as far as relatives and residents are concerned, are the care staff. At The Seaton, they are marvellous.
It is so reassuring, as a husband, to know that when I leave after my daily
visit, that my wife is left in the capable hands of such a friendly and caring staff.

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Review from M H (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming home. Friendly staff at all times. Respect for the residents. Staff know residents well and treat each as individuals. Very caring and for the family too. A wide range of activities and involvement.

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Review from Sophi N (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was treated with dignity and respect by each and every member of staff at The Seaton. I witnessed this with my own eyes and he often told me how great the staff are. They offer exactly the right combination of kindness, compassion, honesty and professionalism. I feel extremely fortunate that
my Dad was able to live out his last surrounded by people who genuinely care about and clearly take immense pride in what they do – an often very difficult and emotionally challenging job. The food is great, it is nutritious and home prepared, and residents are offered a variety of options daily. The activities on offer to keep people active and happy are fabulous and staff encourage everyone to get involved. I cannot sing The Seaton’s praises highly enough; a truly wonderful experience.

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Review from Rodney H (Nephew of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt has been a resident for the past 14 months before she passed away a couple of weeks ago. During this time I have been impressed by the professionalism of the nursing and local management staff as well as by the compassion and patience of all carers. They all treated my aunt with dignity and
respect and local management kept us informed of any events. My aunt was encouraged to participate in activities both inside and outside the home. We were made to feel part of The Seaton family.

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Review from Teresa H (Daughter-in-law of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provided excellent care when the user was unable to stay in her own home. Staff were always very friendly and caring.

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Review from Georgina S (Wife of Resident) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my husband's palliative care in the nursing home, my family and I cannot praise enough the professional and compassionate way care was given not just to him, but also us his family. Even during the final hours of his life, the team were amazing, offering us privacy and support throughout.

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Review from John T (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident at The Seaton from April 2012 until his death in November 2016. On our numerous visits during that time, we have had very positive experience with both day to day staff and management. The carers/nurses have compassion knowledge and skills to make the residents stay as comfortable
and stress-free as possible while the management shows vision and understanding to the needs of people coming to the end of their lives. Overall a first class establishment with perhaps the only shortcoming being a shortage of staff at times.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for The Seaton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for The Seaton is calculated as follows: ( (62 Excellents x 5) + (4 Goods x 4) ) ÷ 66 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for The Seaton is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Emma

Emma Seal

Job Title: Home Manager - RGN

As the Homes Manager I am happy to advise you of the service we offer. feel free to contact me.


Kelly

Kelly Boweren

Job Title: Administration Manager

I am Kelly, I work alongside Emma at The Seaton and am happy to help with any queries or direct you to the right person. Please give me a call.