Fees start from £875 per week. Please call our Registered Manager who will be able to confirm exact weekly fee based on the needs requirements of the potential resident.
Plenty of available parking spaces on-site.
Hart Care Residential Care Home has a Review Score of 9.7 (9.657) out of 10, based on 10 reviews in the last 2 years. Over all time Hart Care Residential Care Home has 69 reviews.
Review from Anne E (Resident) published on 19 July 2018
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Overall Experience
5.0 out of 5
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Review from Wendy S (Stepdaughter of Resident) published on 12 June 2018
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5.0 out of 5
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Review from William W (Resident) published on 6 June 2018
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5.0 out of 5
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Review from Ann C (Great-granddaughter of Resident) published on 6 April 2018
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4.0 out of 5
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Review from Jean B (Wife of Resident) published on 12 October 2017
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Overall Experience
5.0 out of 5
They also gave me a lot of support during that time, if I needed a hug or a chat they were there for me.
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Review from D L (Daughter of Resident) published on 14 July 2017
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5.0 out of 5
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Review from E W (Daughter of Resident) published on 9 February 2017
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5.0 out of 5
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Review from Tony F (Son of Resident) published on 17 August 2016
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Overall Experience
4.0 out of 5
Reply from Stephen Hart, director at Hart Care Residential Care Home
Thank you for taking the time to review our care home. We take on board your comments and continue to look to improve our care home at all times.
We have a new manager who started in June 2016 and I am sure you will see improvements in management and all round in the care home very soon.
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Review from Gillian C (Daughter of Resident) published on 12 August 2016
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Overall Experience
5.0 out of 5
Although I have no experience of fees charged by similar homes, through conversations I have had with other people the fees at Hart Care seem to be very reasonable
I would have no hesitation in recommending Hart Care in fact I have done so on several occasions.
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The Review Score of 9.7 (9.657) out of 10 for Hart Care Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.731 for Hart Care Residential Care Home is calculated as follows: ( (89 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.731
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.926 Points relating to the number of positive Reviews for Hart Care Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 10 Positive Reviews ÷ 10.8 = 0.926
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
Kelly has worked at Hart Care since April 2023 when she came on board as the deputy manager and has recently taken over as the home manager.
Having previously worked at Bupa nursing homes for 4 years, Kelly started as a healthcare assistant and worked her way up to unit manager where she achieved a distinction for her Level 5 in Leadership and Management.
Kelly is a firm believer in person-centred care and firmly believes that care is not one size fits all. She is incredibly proud that her team are so adaptable and really does have their residents at the heart of what they do.
She has 4 children and 2 dogs and the younger two children love to come to the home and join in when there are events on. Dexter, the youngest of the 2 dogs, does occasionally make an appearance when Kelly is able to bring him in, much to the delight of all residents and staff alike!
Job Title: Deputy Manager
Joined: 2024
Karen has an unbelievable amount of experience and has worked in nursing homes for 15 years. This means she brings some fabulous skills to Hart Care, some of which have already been instrumental in improving our care standards.
Job Title: Administrator
Joined: 2011
Tracy has worked at Hart Care since 2011 and has been the home administrator most of that time. Tracy enjoys meeting residents, family members and visitors each day and is often accompanied by Bandit, her Springer Spaniel. Bandit is a very friendly fellow whose two favourite things are a tummy tickle or going for a walk across the road on the Moor. Bandit also likes our residents a lot and visits them as part of our activities timetable. Bandit's place when not doing these visits is next to Tracy's desk.
