Swimbridge House Nursing Home

Welcombe Lane, Swimbridge, Barnstaple EX32 0QT
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9.7 71 Reviews
  • Swimbridge House Nursing Home, Barnstaple
Swimbridge House Nursing Home is a 44-bed nursing home, for those over 65, with a very homely atmosphere and plenty of personal attention.

The Home offers nursing, residential and respite care in a friendly and relaxed atmosphere, where the physical and mental well-being of each resident is looked after in a warm and welcoming environment. The Home also specialises in dementia care and is accredited for the ‘Six Steps’ End-of-Life Care. The home is registered with the Care Quality Commission and is rated as ‘Good’.

The home is situated just outside the North Devon village of Swimbridge in a scenic rural setting, close to the A361 link road and in between the regional centre of Barnstaple and South Molton.

To help decide if Swimbridge House is a suitable choice, they provide a free trial day where potential residents can experience first-hand the benefits of the Home.

Their VISION is to be a warm and welcoming Home where everyone matters.

Their VALUES are:
WELCOMING - A positive environment where everyone is respected and treated as individuals.
CARING - With warmth and understanding in a secure and happy environment with qualified engaged staff and strong leadership.
HONESTY - Build and maintain strong relationships by being open and transparent.
CHOICES - Understand and support individual needs by providing person-centred care.

Care Provided by Swimbridge House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Vaneal Ltd
  • Person in charge
  • Martine Butler (Registered Manager)
  • Admission Criteria
    • Open for everyone: nursing care, residential care, respite and dementia
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Swimbridge House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,113
    • Self-Funded Residential Dementia Care from £1,113
    • Self-Funded Nursing Care from £1,348
    • Self-Funded Nursing Dementia Care from £1,340
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • Fees will mostly be based on assessment of care needs by the home, but will also depend on size of the room and wet room availability.
    Nursing care fees are inclusive of the FNC contributions by NHS to the home. Private contribution contribution for Nursing Care is similar as for Residential Care.


  • (these prices are only a guideline, please contact Swimbridge House Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home is allowing visitors to residents, although there may be restrictions for infection control reasons. Please call the home to discuss current policy.


  • Parking
  • There is plenty on-side parking available, including for disability vehicles.


Swimbridge House Nursing Home Reviews (71)

Total of 71, showing 61-71
9.7

Swimbridge House Nursing Home has a Review Score of 9.7 (9.665) out of 10, based on 14 reviews in the last 2 years. Over all time Swimbridge House Nursing Home has 71 reviews.

Overall Experience

  • 57
  • 14
  • 0
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Date Published

71
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Overall Experience  Overall Experience 5.0 out of 5

Our first impression of Swimbridge House was a "very friendly happy environment". Throughout our subsequent visits, this has proven to be the case. It feels like a large family atmosphere, where the staff make you feel welcome and support you as well as the resident. The care given to our mum has been
excellent and the rooms are clean, bright and welcoming. From management to carers, there is a warmth and kindness and every concern /need is treated in a helpful and respectful manner. There is clearly a good team atmosphere from staff who are dedicated to their work.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Swimbridge Nursing home for over 3 years now.
I am extremely happy with the care he has received in that time. The home is very warm, welcoming and the staff very friendly and attentive. Families are always welcomed and we can join our father for a meal at any time. The manager
is very caring and an extremely skilled leader, bringing out the best in her staff. The activities coordinator is very dedicated and creative, ensuring each resident has activities that they are able to engage in.
Food is of a high standard which my father enjoys. The home is always very clean and homely, with plants and flowers, chickens, budgies, and a cat! I am continually grateful for the dedication and quality of care shown by all the staff and I cannot wish for my father to be in any other place. I would highly recommend Swimbridge House to anyone looking for nursing care for a loved one. Thank you!

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Overall Experience  Overall Experience 4.0 out of 5

We found the setting and grounds very good. Security was acceptable and the rooms were clean and tidy, with good facilities. The staff were patient, well-mannered and conscientious. Family members were welcomed and kept well informed.

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Overall Experience  Overall Experience 5.0 out of 5

Since the change of manager, the house has gone from strength to strength. With the cooperation of the owner, the home has raised the standard of care and activities from very good to outstanding. Overall, the standard is excellent throughout with most credit to first class management and staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful team - I cannot fault the care that my Dad has been receiving. The staff all take a genuine interest in his care and well being. Their help and assistance are really appreciated in managing his various health related appointments so professionally.

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Overall Experience  Overall Experience 5.0 out of 5

My husband entered into Swimbridge House in August. The staff and manager have done their utmost to make him feel as much at home as possible. They have welcomed the family into their fold; we are always offered refreshments. We are invited to have a meal at the home. Those I have had are most nutritious
and tasty, I enjoy the treat of not having to cook and able to spend quality time with my husband.


The accommodation is first class, my husband's room is extremely pleasant and he is happy with it. We are comfortable when we visit, with plenty of seating, nice views from his room and nice furniture with a few of his own pieces. Bedding is crisp and clean and the room is spotless.


The Manager is most welcoming and goes out of her way to assist, she is a natural caring leader and staff clearly want to please her by pleasing and looking after residents. Nothing is too much trouble here at any time 24/7.


Thank you to everyone and for making the transition so smooth.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed with open arms when she moved to Swimbridge, as indeed were the rest of the family. Mum settled well into her new surroundings, with help and encouragement from each and every member of staff. She was treated as an individual and he own interests were keenly pursued and encouraged,
particularly in terms of the activities offered to her, which she loved. As mum's health deteriorated she was treated with dignity and respect, and cared for with sensitive expertise, until her death. At this time, the family were looked after and supported. Our relationship with Swimbridge House will continue.

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Overall Experience  Overall Experience 5.0 out of 5

I'm delighted my nan saw out the end of her days in such a loving, caring and beautiful environment. The staff are extremely kind and caring, always on hand to help with nothing being to much trouble, much like an extended family. Nan was incredibly well looked after in a dignified and caring manner.
Had a lovely room (and other shared facilities to socialise) set in beautiful surroundings. Above all, she was treated as the truly wonderful and unique individual that she was. I would recommend Swimbridge House to others in a heartbeat!

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Overall Experience  Overall Experience 5.0 out of 5

I found everyone very helpful and caring. It was a difficult month with mother deteriorating. The support was great couldn't fault anyone, much improvement on when mother was first admitted.

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Overall Experience  Overall Experience 5.0 out of 5

Swimbridge House Nursing Home provided everything my husband needed during his 8 month stay there. The care that all the staff gave him was second to none; his room was lovely and the food excellent.
The entertainment lady did all she could to simulate the residents with activities, ranging from gardening,
to card making and even dancing. I would have no hesitation in recommending Swimbridge house as it's one of, if not the best in North Devon.

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Overall Experience  Overall Experience 4.0 out of 5

Dad's care at Swimbridge House was second to none. He was always treated with warmth empathy and commitment. Nothing was ever too much trouble and he built up a wonderful relationship with his carers. Their friendliness and professionalism extended from the residents to family and we were always greeted
warmly when visiting and kept informed of all aspects of care and treatment.

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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Swimbridge House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.665 for Swimbridge House Nursing Home is calculated as follows: ( (117 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 167 Ratings = 4.665

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swimbridge House Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Martine

Martine Butler

Job Title: Home Manager

Joined: 2021

Martine is a qualified nurse with over 30 years experience of working within the Health and Social care sectors. Prior to joining Swimbridge House Nursing Home in August 2021, she worked as a senior regulatory inspector, quality and compliance manager, and care home manager within the independent sector and with Devon County Council, and most recently as Nurse Educator and Safeguarding Lead.


Martine’s skills and experiences have equipped her with a strong commitment to continuous quality improvement, a process that she aims will become synonymous with the reputation of Swimbridge House.


Anita

Anita Nelson

Job Title: Senior Health Care Assistant

Joined: 2013

I joined Swimbridge House over 10 years ago and have worked in the care sector throughout most of my working life in hospital and community settings. Swimbridge House is a home-from-home environment offering all levels of individual support to all of its residents and families it is a great place to work. We are committed to providing the best support we can. Every day you will hear laughter and see a sea of smiles; we also offer free hugs to everyone. All our staff are committed to providing the best care and experience for our residents and their families and I am proud to say I am a member of that team.


Reka

Reka Lukacs

Job Title: Nurse

Joined: 2014

Swimbridge is a warm and friendly care home, where the staff aim to provide a “real home” for all residents, personal comfort, safety and a high standard of care. The staff are always smiling and helpful. About half of the staff have been working together for more than four years now. We support and motivate each other and also we learn from the experiences of others, forming a strong team.


Nichola

Nichola Hussell

Job Title: Personal Assistant

Joined: 2015

I’ve worked at Swimbridge House for just over three years now and it’s a friendly, happy place to be – for residents, their families and staff. Everyone pulls together as a team to make sure that the residents and their families get the help and support they need and deserve. Everyone has their role to play to make the home the place it is – warm, welcoming and caring.