This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Visitors are welcome anytime.
Visitors parking is at the front of the building, however, further parking at the rear of the building.
Barchester Tyspane Care Home has a Review Score of 9.6 (9.616) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Tyspane Care Home has 101 reviews.
Review from Alison H (Daughter of Resident) published on 3 October 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to leave this lovely review. We are glad that we were able to make your mother's last year a happy one; we especially remember enjoying the occasion of her 100th Birthday celebrations with you and all her family. Thank you again.
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Review from Dave C (Son of Resident) published on 28 September 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
We really appreciate you taking the time to write a review, I will certainly share your views with the whole team. I am so pleased that you were happy with the care your mother received during her stay, I know she is very much missed in the home, especially her stories of her amazing life. Thanks again for leaving a lovely review.
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Review from A B (Niece of Resident) published on 20 September 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to write a review. Your comments are appreciated and we are pleased that the residents and their families are noticing good things with the introduction of our latest Activities and Life Enrichment Programme along with our new menus, this all helps to ensure the residents have a positive and happy experience within our care home.
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Review from Rebecca D (Daughter of Resident) published on 13 September 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to leave your review. We are sorry to read that your mother wasn’t happy in our Tyspane Care Home and sadly left two days after admission. We understand how unsettling the transition can be when staying in a care home as the new surroundings will be unfamiliar. We welcome anyone with concerns to bring them to our attention straight away. Unfortunately, it appears that there was an issue with the community-boxed medication, which our staff are unable to administer. I understand that the team in the home rectified this issue the following day by obtaining a supply of medication they could administer. We are truly sorry that your mother’s short stay in the home did not meet your expectations and wish you both well.
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Review from D P (Resident) published on 14 June 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to write this review. We are so pleased you enjoyed your respite stay with us and hope that you may return in the future.
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Review from Rosemary H (Niece of Resident) published on 25 May 2023
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Reply from Aime Bown, General Manager at Barchester Tyspane Care Home
We really appreciate you taking the time to write this review, your comments will help other families looking for a "good" care home. We always feedback to the staff who will be delighted to know that they were able to make a positive difference at the end of your uncle's life. Thank you again for recommending us.
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Review from Geoff M (Wife of Resident) published on 26 February 2023
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Reply from Lisa Moore, Administrator at Barchester Tyspane Care Home
Thank you for taking the time to write this review. We do appreciate all of the feedback that we receive and try our utmost to respond as quickly as possible. I am glad that we have worked towards a resolution and your wife now has her glasses on order. Our staff work incredibly hard to care for our residents and their families to provide an enriched life to meet their variable nursing and care needs.
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Review from L B (Daughter of Resident) published on 22 February 2023
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to send this review. We are so pleased that your Father enjoys his life at Tyspane and that you have confidence in the staff and their ability to meet your Fathers's needs.
Many thanks
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Review from Graham S (Son of Resident) published on 9 February 2023
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for writing this lovely review. It was our pleasure to care for your dear mother and to meet all her family. The staff at the home work hard to ensure that our residents continue to connect with furry friends as well as family and human friends so it is gratifying to hear that this brought so much pleasure to your mother during her time at Tyspane.
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Review from S H (Daughter-in-law of Resident) published on 16 January 2023
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for reviewing Tyspane. It is heartwarming to know that the staff at Tyspane were able to support both you and your mother at the most difficult time. Your comments are appreciated and will be passed on to the whole team. Many thanks and best wishes to all your family.
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Review from E F (Husband of Resident) published on 26 December 2022
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Review from E B (Daughter of Resident) published on 22 December 2022
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for writing this lovely review, your comments about the staff will be passed on and they will be pleased to know that you feel welcome and that your 'lovely mum' is well cared for.
Many thanks
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Review from Margaret M (Partner of Resident) published on 21 December 2022
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Review from S M (Daughter of Resident) published on 29 November 2022
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for reviewing Tyspane. It has been our pleasure to know and care for your Mother, she was a popular and caring lady who always took the time to make others feel at home, especially new residents.
The staff will be pleased to know that you and your family felt your Mother was treated with the care and respect that she so deserved.
Many thanks.
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Review from Teresa L (Daughter of Resident) published on 10 November 2022
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to write a review. Your heartfelt thanks will be passed onto all the staff, who will be pleased to know that they do make a difference, even at such difficult times.
Kindest regards to you and your family.
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Review from David S (Son of Resident) published on 28 October 2022
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Reply from Lisa Moore, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to write this wonderful review. he staff will be delighted to read your comments and to know that they helped to make your Mothers last Birthday so special. It was a pleasure to care for her.
Best wishes from all at Tyspane.
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Review from Desmond P (Husband of Resident) published on 27 July 2022
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Reply from Duewanittar Munemo, Deputy Manager at Barchester Tyspane Care Home
Thank you for taking the time to complete this review. The staff will be very pleased to know that they were able to make life as comfortable as possible for your Wife, and this, in turn, made you feel happy with the care she received at Tyspane. We are so pleased that you felt like part of the Tyspane Family; it was our pleasure to look after you both.
Thank you and best wishes.
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Review from Cliff R (Son of Resident) published on 19 July 2022
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Review from Nikki K (Wife of Resident) published on 25 May 2022
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Reply from Jules Evanson, General Manager at Barchester Tyspane Care Home
Thank you for your feedback. We are sorry to hear your experiences with Tyspane Care Home did not meet your expectations. I am aware you have raised concerns with the home and these have been looked into and further communication provided. If you have any outstanding concerns you would like to raise with us we would welcome the opportunity to discuss them with you further. Please feel free to contact tyspane@barchester.com. Kind Regards, General Manager, Tyspane Care Home.
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Review from O C (Granddaughter of Resident) published on 25 April 2022
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Reply from Jules Evanson, General Manager at Barchester Tyspane Care Home
Thank you for taking the time to write this lovely review. The staff will be thrilled to know that you have found our home to be kind and friendly and that you are pleased that your beloved grandmother is being well cared for here at Tyspane.
Many thanks
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The Review Score of 9.6 (9.616) out of 10 for Barchester Tyspane Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.616 for Barchester Tyspane Care Home is calculated as follows: ( (232 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 305 Ratings = 4.616
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Tyspane Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Apr 2023
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Job Title: General Manager
Joined: 2023
I am a registered Nurse and live locally with my husband and 2 daughters.
My role at Tyspane is to make sure that our residents lead happy and fulfilling life making the best of each and every day.
I have an ‘open door’ policy and will do my best to support staff members, residents and their families alike.
Job Title: Deputy Manager
Joined: 2023
I live locally in Ilfracombe with a partner and with my family living close by I enjoy time with my grandchildren and walking my dogs. I have been involved with Ilfracombe Tangles, which is part of the round table, for a number of years and enjoy fundraising for lots of local good charities.
Job Title: Administrator
Joined: 2000
Hi, my name is Helen, along with my team we provide business and administration support for the home.
I am responsible for all administrative and financial aspects relating to the running of the home. I have been with the company for some time now and love meeting the residents and their families.
In my spare time, I enjoy long bike rides, trips to the beach and time with my husband. We love spending time with our family, especially our 5 grandchildren.
Job Title: Administration Assistant
Joined: 2022
Hi, My name is Kirsty and I am the administrative assistant here at Tyspane. I really enjoy my role and working directly with our residents and their loved ones.
Job Title: Senior Nurse
Joined: 2017
Hi, my name is Bridget and I live locally with my husband and 3 children. I love to spend time with my family enjoying outdoor activities such as the beach and the countryside around beautiful North Devon.
I am a senior nurse who mostly works nights. I graduated in 2013 in Zimbabwe, worked at a hospital and joined Tyspane in Jan 2017. My role involves planning and delivering person-centred nursing care, and mentoring and supervising the care team to promote the delivery of excellent care to residents.
Job Title: Registered Nurse
Joined: 2020
I am a Registered Nurse at Tyspane working as part of the night care team.
Job Title: Care Practioner
Joined: 2006
Abi Quaintance - Care Practitioner - Head of Unit.
Hi, I am Abi and I grew up on the beautiful North Devon Coast.
I live with my dog Bronson and on my days off I enjoy taking him for a relaxing walk on the beach.
My role as Care Practitioner - Head of Unit is to provide a safe, comfortable and enjoyable residential environment for residents to live in. I am supported by an experienced team of senior carers and care assistants and together we are able to ensure our residents live in a home from home.
Job Title: Maintenance Manager
Joined: 2011
I have lived in Braunton all my life. I am married to Kim and we have 3 grown-up daughters.
I love the outdoors and spend my leisure time fishing, walking my dog and spending time with my Grandchildren.
I have worked at Tyspane as the Maintenance Manager for several years and love meeting the residents and their families. My role is challenging and rewarding and I enjoy working as part of team Tyspane.
Job Title: Head of Housekeeping
Joined: 2023
Claire is responsible for the housekeeping and laundry team at Tyspane Care Home. She ensures the home meets a high standard of cleanliness and works closely with staff, residents and relatives. She works with her team to ensure that the home is clean and inviting.
Job Title: Physiotherapy Assistant
Joined: 2003
Babs Spear
Physiotherapy Assistant
Babs main interests are keeping fit and she spends a lot of her spare time as a fitness instructor, holding various classes around the local community.
Babs has been our physio assistant working alongside Rob our Physiotherapist,
In 2016, she was awarded the 'Devon Best Practice Award' for her flexicise class. She owns our 'pamper dogs' – her three Maltese – who deliver papers with her in the morning.
She is band 4 in physio and really tries to make residents' day fun; she very much believes in the 'if you don’t use it, you lose it' mentality, so she always encourages residents to participate, regardless of mobility concerns, because everyone is able to do something!
Job Title: Gardener
Joined: 2018
Hi I am Kelvin the Head Gardener at Tyspane.
I live locally in Barnstaple with my wife and family. I enjoy spending time outdoors, going to the beach and enjoying BBQs with the family. I love to listen to music to help me relax.
I have been working in the horticultural industry for over 25 years since leaving school at 16.
I love my time at Tyspane where I am able to demonstrate my full potential, maintaining and creating a beautiful outside space for the residents and their families to enjoy.