Barchester Tyspane Care Home

Lower Park Road, Braunton EX33 2LH
Submit a Review
9.6 101 Reviews
  • Barchester Tyspane Care Home, Braunton
Tyspane Care Home is situated on the north devon coast with panoramic views across the Taw Estuary. Purpose-built, Tyspane is set in its own beautiful landscaped gardens within walking distance of the old village of Braunton and close to the glorious beaches and rugged countryside of Exmoor.

The home provides high quality 24-hour nursing and residential care, in addition to respite care, and also offers support for people living with multiple sclerosis and other physical disabilities.

A team of highly qualified staff really focus on the individual needs of residents, with a tailored care plan for each person. Their dedication can be seen right across the board – in cooking, hospitality, activities provision, and much more.

You'll find they're ideally suited to meet your needs, both now and in the future. Please feel free to visit and see for yourself what they have to offer.

Show Barchester Tyspane Care Home on the Map

Care Provided by Barchester Tyspane Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Aime Bown (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Tyspane Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,248

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Tyspane Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome anytime.


  • Parking

  • Visitors parking is at the front of the building, however, further parking at the rear of the building.


Barchester Tyspane Care Home Reviews (101)

Total of 101, showing 61-80
9.6

Barchester Tyspane Care Home has a Review Score of 9.6 (9.616) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Tyspane Care Home has 101 reviews.

Overall Experience

  • 73
  • 24
  • 1
  • 1
  • 2

Date Published

101
7
13
26
75

Review from J L (Son of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way the staff treat my Mum and all other residents at Tyspane, despite the fact that they are clearly understaffed. From the two unit managers, down to all care staff and cleaners, they always listen and act if Mum or indeed myself need anything. They work under pressure but
always make time for everyone, often in extremely pressured circumstances. I am concerned however that we are waiting so long for my Mum's new wheelchair, as she is uncomfortable and not safe in her present chair. She needs secure belt as she tries to walk. Please expedite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Friend of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend at Tyspane several times and the appearance and care at the home are wonderful.

Reply from Sara Maynard, General Manager at Barchester Tyspane Care Home

Thank you for taking the time to complete this review, it is important to us that our visitors enjoy coming to the home and feel welcome. We are glad that the homes newly refurbished surroundings made a good impression.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E R (Niece of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was in Tyspane for just over a year. During that time she was well looked after. The nurses and carers were very kind and seemed to be genuinely fond of her. My aunt was very fond of animals and really enjoyed the occasional visits of dogs and even llamas, as well as the two resident cats. The
food was good and my aunt enjoyed it. In her last days, she was well cared for and made as comfortable as possible.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for reviewing the home, your comments will encourage and incentivise our staff. We are pleased to hear that our two resident cats and other visiting animals helped to make your aunt feel at home here during her time at Tyspane.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G F (Sister of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We lost our sister in March, we live in Leicester and came to visit here on the 21/8/19, everyone has been so helpful and kind and nothing was too much trouble. The lady on reception was so helpful, can't thank her enough for all her help. A beautiful place somewhere I would come myself if I needed
to.
Thanks, everyone keep up the good work.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

The staff at Tyspane will be pleased to know that you felt welcomed and supported during your visit at a time which was difficult for you and your family. Thank you for writing the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan H (Daughter-in-law of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law was only here for two weeks. He was very happy with the care - lovely staff, food good.
A little too big a home for him. Would prefer something a little smaller and more homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amy J (Granddaughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The recent redecoration has vastly improved the welcoming appeal of the facility.
However, I do feel that this does not justify the significant increase in fees over the past few years.
The staff are friendly and usually very helpful.
The bathrooms could do with an upgrade to include walk-in showers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith R (Friend of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tyspane Care Home is welcoming and friendly. Respect towards residents is paramount. Individual preferences and needs attended to with cheerfulness, kindness and professionalism.
A very pleasing ambience has been achieved with recent re-decoration. The gardens are well kept. Residential care must
be among the most challenging amenities to provide and particular credit is due to those who maintain good standards at Tyspane.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for this lovely review. Our staff undertake training throughout their career with Barchester Healthcare which helps to equip them with the knowledge to meet daily challenges in a caring and professional manner, they will greatly appreciate your kind comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa R (Granddaughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a nasty fall, my nan was transferred to Tyspane Care Home. Due to her injuries, she has now become a permeant resident.
The care team are kind and always keen to help. They spotted she was becoming a little confused and immediately had her tested. Nothing is too much trouble and they always put
the patient first. The administrative team have supported us with sorting the notice with her housing and have been helpful throughout.
Thank you for making a difficult time easier to cope with.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Many thanks for your review of our home we are always pleased to know that families are happy with the care and services we provide. The staff get to know the residents individual needs and will always try to ensure their wellbeing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Friend of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and friendly care home, beautiful gardens, welcoming entrance, helpful staff, cosy rooms for residents and excellent care given 24 hours.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for your review we hope it will help other families who are looking for a good care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul G (Son of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very content at Tyspane. She feels well cared for and secure. She likes the menus and gets on well with the staff members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann B (Wife of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care my husband gets at Tyspane.
What most impressed me is what the carers deal with residents who are being very unreasonable. I like to stay and help my husband with a meal and often see and hear very unkind remarks made to the carers who are doing their very best to
be helpful. I have never heard anyone answer back but have always treated the person kindly even how much they have been provoked.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline C (Wife of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been treated with kindness, respect and professionalism whenever my husband attended as a daycare client. He has had, an impact to stimulate him from art lessons etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bryan C (Friend of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very pleasant. I cannot say about the activities as my friend does not take part. He seems happy in the home.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to write this review. Your comments about the kind staff are greatly appreciated and may help others in their search for a good care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela I (Friend of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to think that if I was unable to look after myself and needed care this would be the care home for me.
The staff are very caring, nothing is too much trouble, from the admin staff to the carers, nurses and the domestic staff are all excellent.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to complete this review, it is satisfying for all the staff to know that they work well as a team and that their efforts great or small do not go unnoticed by our residents their friends and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Wife of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial conversation with the manager to the final days of my husband's life, all staff acted with kindness, compassion and nothing was too much trouble.
All staff from housekeeping upwards took time to acknowledge you no matter how busy they were.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzie (Daughter-in-law of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, it is a very emotive decision to take when the time comes to select a nursing home. We are most grateful for the level of care, security and the very friendly environment provided by the whole team at Tyspane.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Dear Suzie
It is always good to know that our residents and families feel comfortable at Tyspane and it is testament to the staff that even during busy times they take the time to make people welcome. Thank you for taking the time to write this review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian R (Son of Resident) published on 4 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was greatly helped by the physiotherapy team who built up his strength in his arms.
He went in for 2 weeks respite care which eventually extended to nearly 8 weeks before he was admitted to hospital.
Throughout his stay, the individual staff were very caring but lacked management direction.
Additionally, there was a lot of agency staff, as a result, the standard of hygiene in his room left a lot to be desired.
However, with the appointment of a new management team, there was a big improvement and the level of care provided matched the excellence of the facilities.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Thank you for taking the time to write this review. The Physiotherapy Department work hard with our residents to help them reach their goals they are supported by the care team who are always trying to ensure that residents are comfortable and happy and well cared for in a clean and friendly environment. e were very happy that you recognised this in your review, thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorrayne H (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff who have supported both our family and our mother who has dementia. The manager always has her door open for a chat or for any queries staff are second to none in their management roles, seeing an anxious family at a moments notice. Staff are fabulous, always smiling no matter how busy
they are.

Reply from Helen Whitehead, Administrator at Barchester Tyspane Care Home

Dear Lorrayne


Thank you for your review. Our families often face difficult times and decisions which require extra support and understanding, we are aware of this and are only to happy to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your staff were pleasant and helpful always. There just were not enough of them. Snow made things difficult but snow aside, more staff were needed. On three occasions the resident was left on the commode for over 45 minutes at 'change over', not acceptable! We were told he would be walked every day.
With only one physio this was not possible. Six weeks walking up and down your corridors would have done him so much good. With a few more staff you could live up to your catalogue promises.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark H (Great-Nephew of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Great Aunt spent 18 months at Tyspane. In that time I saw nothing but care and consideration towards her, fears and anxieties were dealt with promptly. My Great Aunt always said, "They can't do enough for me". Neighbours who also visited said what a nice atmosphere in the unit. My Great Aunt's passing
at the home was dealt with in a dignified and professional manner.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Barchester Tyspane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.616 for Barchester Tyspane Care Home is calculated as follows: ( (232 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 305 Ratings = 4.616

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tyspane Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (75)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (11)

Aime

Aime Bown

Job Title: General Manager

Joined: 2023

I am a registered Nurse and live locally with my husband and 2 daughters.


My role at Tyspane is to make sure that our residents lead happy and fulfilling life making the best of each and every day.


I have an ‘open door’ policy and will do my best to support staff members, residents and their families alike.


Tina

Tina Edwards

Job Title: Deputy Manager

Joined: 2023

I live locally in Ilfracombe with a partner and with my family living close by I enjoy time with my grandchildren and walking my dogs. I have been involved with Ilfracombe Tangles, which is part of the round table, for a number of years and enjoy fundraising for lots of local good charities.


Helen

Helen Whitehead

Job Title: Administrator

Joined: 2000

Hi, my name is Helen, along with my team we provide business and administration support for the home.
I am responsible for all administrative and financial aspects relating to the running of the home. I have been with the company for some time now and love meeting the residents and their families.


In my spare time, I enjoy long bike rides, trips to the beach and time with my husband. We love spending time with our family, especially our 5 grandchildren.


Kirsty

Kirsty Blackwell

Job Title: Administration Assistant

Joined: 2022

Hi, My name is Kirsty and I am the administrative assistant here at Tyspane. I really enjoy my role and working directly with our residents and their loved ones.


Bridget

Bridget Mapepa

Job Title: Senior Nurse

Joined: 2017

Hi, my name is Bridget and I live locally with my husband and 3 children. I love to spend time with my family enjoying outdoor activities such as the beach and the countryside around beautiful North Devon.


I am a senior nurse who mostly works nights. I graduated in 2013 in Zimbabwe, worked at a hospital and joined Tyspane in Jan 2017. My role involves planning and delivering person-centred nursing care, and mentoring and supervising the care team to promote the delivery of excellent care to residents.


Bertha

Bertha Chukwuma

Job Title: Registered Nurse

Joined: 2020

I am a Registered Nurse at Tyspane working as part of the night care team.


Abigail

Abigail Quaintance

Job Title: Care Practioner

Joined: 2006

Abi Quaintance - Care Practitioner - Head of Unit.


Hi, I am Abi and I grew up on the beautiful North Devon Coast.
I live with my dog Bronson and on my days off I enjoy taking him for a relaxing walk on the beach.


My role as Care Practitioner - Head of Unit is to provide a safe, comfortable and enjoyable residential environment for residents to live in. I am supported by an experienced team of senior carers and care assistants and together we are able to ensure our residents live in a home from home.


David

David Brooke

Job Title: Maintenance Manager

Joined: 2011

I have lived in Braunton all my life. I am married to Kim and we have 3 grown-up daughters.
I love the outdoors and spend my leisure time fishing, walking my dog and spending time with my Grandchildren.


I have worked at Tyspane as the Maintenance Manager for several years and love meeting the residents and their families. My role is challenging and rewarding and I enjoy working as part of team Tyspane.


Claire

Claire Comer

Job Title: Head of Housekeeping

Joined: 2023

Claire is responsible for the housekeeping and laundry team at Tyspane Care Home. She ensures the home meets a high standard of cleanliness and works closely with staff, residents and relatives. She works with her team to ensure that the home is clean and inviting.


Babs

Babs Spear

Job Title: Physiotherapy Assistant

Joined: 2003

Babs Spear
Physiotherapy Assistant


Babs main interests are keeping fit and she spends a lot of her spare time as a fitness instructor, holding various classes around the local community.


Babs has been our physio assistant working alongside Rob our Physiotherapist,
In 2016, she was awarded the 'Devon Best Practice Award' for her flexicise class. She owns our 'pamper dogs' – her three Maltese – who deliver papers with her in the morning.
She is band 4 in physio and really tries to make residents' day fun; she very much believes in the 'if you don’t use it, you lose it' mentality, so she always encourages residents to participate, regardless of mobility concerns, because everyone is able to do something!


Kelvin

Kelvin Walker

Job Title: Gardener

Joined: 2018

Hi I am Kelvin the Head Gardener at Tyspane.


I live locally in Barnstaple with my wife and family. I enjoy spending time outdoors, going to the beach and enjoying BBQs with the family. I love to listen to music to help me relax.


I have been working in the horticultural industry for over 25 years since leaving school at 16.


I love my time at Tyspane where I am able to demonstrate my full potential, maintaining and creating a beautiful outside space for the residents and their families to enjoy.