Wolborough Court

32a College Road, Newton Abbot TQ12 1EQ
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9.8 67 Reviews
  • Wolborough Court, Newton Abbot
Wolborough Court is an exclusive and magnificent residence that has been purpose-built with providing excellent care in mind. With exquisite attention to detail it is truly a beautiful place to live. The home boasts three lounges and two dining rooms all beautifully furnished and with a patio door that leads onto the home's private veranda.

Staff treat residents as they would want their own mother or father to be treated. Socialising is especially important and residents are encouraged to join in on the daily activities, eat well, sleep well and make new friends. The home is very focused on helping its residents to recapture that sparkle for life. The staff too have been with Rose Care Group for quite a while and take pride in not just being a care home but an extended family for all residents.

Longer-term residential care and also day-care are available. In day-care, individuals may choose to join the home during the day but go back to their own home during the night. Shorter visits are also available (for example coming for a couple of hours to join for a cup of tea and a bath) and joining in activities with the home's friendly little family.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.

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Care Provided by Wolborough Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Hayden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Wolborough Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £825 – £995
  • (these prices are only a guideline, please contact Wolborough Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wolborough Court Reviews (67)

Total of 67, showing 21-40
9.8

Wolborough Court has a Review Score of 9.8 (9.758) out of 10, based on 16 reviews in the last 2 years. Over all time Wolborough Court has 67 reviews.

Overall Experience

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  • 11
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Date Published

67
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10
16
51

Review from James W (Son of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a sharp decline with her Alzheimer's and I had to quickly find a care home in the local area. After visiting several, Wolborough Court was clearly the one best suited - the only one of those I visited that was purpose-built to be a care-home, rather than simply converted from an existing
structure. The staff are very welcoming, friendly and accommodating and are a nice mix of ages. They quickly made Mum feel welcome as well as myself and other family members whenever we came to visit. The house itself is lovely with good amenities and a gem of a courtyard (fully secure) with wonderful views across the rolling fields, which is a great place to sit with relatives on sunny days.

Reply from Paul Nery, Owner at Wolborough Court

Thank you, James. We are so glad you are happy. I will let the the whole team know.


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Review from Estelle C (Daughter of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Given the challenging personality that our mother has developed due to Alzheimer's, we feel that they provide a good safe haven for her.

Reply from Paul Nery, Owner at Wolborough Court

Dear Estelle, Thank you for your response. I am glad to hear you feel so happy with the care we've given to Mum.


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Review from Doris H (Resident) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Marvellous home! I would recommend to my friends. The staff are lovely and very kind; they help me with my Wordsearch when I can't find the words. The food is gorgeous and looks lovely. I would not change anything about this home.

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Review from Tina Y (Friend of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident here for a while now and I enjoy hearing from her when I phone each week.
She is well looked after and I used to enjoy my visits before COVID, I can’t wait to go back soon and see everyone.

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Review from Jan K (Granddaughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s been tough not being able to see and take nan out these past months but now we can visit in the garden it’s so much better. A big thank you Wolborough Court for looking after her so well. You are amazing people and dedicated.

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Review from Jane L (Great-Niece of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is new to needing living support after being at home for so long but Wolborough Court is doing a great job settling her into communal life. I have only seen the inside of the home via a video tour but it looks very spacious and aunty says the staff are very caring to everyone.

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Review from John H (Son of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and seems to want for nothing since joining the home. It’s clean and she tells me the chef does wonders with the meals. Has a good space outside to now visit. As a family, we can’t thank the home enough for keeping Mum safe.

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Review from Jean H (Friend of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend of many years is a resident at Wolborough Court and I have finally been to see her from a safe distance after many months apart. It was lovely to see her looking well and being looked after by the hard-working staff who will always have time to update me on our weekly telephone call to
the home. Carry on doing a marvelous job.

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Review from Gary H (Son of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident here for over a year. She’s very well looked after and very happy, gets on with all the residents, it’s like a real family. Can’t fault the home or the team. Very clean, and the food always smells wonderful. Although I can’t visit right now, I know she’s in good hands.

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Review from James K (Grandson of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Starting to see my gran again at a safe distance. She and her friends seem fine after the long lockdown and our family is hoping we can all be together for her birthday later on this year to celebrate her 90th. Thanking the team for all you're doing.

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Review from Kim H (Granddaughter of Resident) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Skype has become our family’s lifeline so gran can see her great-grandchildren. We will visit as soon as we can but know she is in good hands with the manager and the Wolborough staff. Thank you all.

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Review from Eleen W (Niece of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just had an outside visit with my aunt for the first time since March and she looks well and happy. Thank you Wolborough court for your continuing commitment during a dreadful time. We had such a wonderful visit.

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Review from Adam K (Grandson of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home, great staff, I was very worried when Gran needed care because of what you hear in the press but this place is perfect. Gran is better than she has been in years and has made friends and become her old cheeky self.

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Review from Betty P (Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The staff are friendly and helpful, they help me with my care and always give me lots of cups of coffee as I like my coffee and a few biscuits to go with it. The food is good. I enjoy my meals and look forward to lunchtime. Me and my teddybear enjoy sitting in the lounge with other
people, we don't speak a lot but we enjoy watching others and joining in with the games.

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Review from John M (Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Keeps me well fed and I enjoy my food. Setting is superb facing the South you get a lovely view especially at night, I get to see the moon rise and move across the sky at night from my room. Peaceful environment, no loud noises and away from traffic. Lovely local walk to the church which is long enough
for me. I love a good cup of tea and am always given one. People here are lovely some with dementia but there is a good mixture and always a friendly face to talk to including staff. The staff are lovely to talk to and very happy and chatty.

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Review from Susan M (Friend of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wolborough Court have worked so hard throughout this troubling time and always sound happy. I know my friend is safe and well until I can once again visit her at the home. We have seen each other through the window so I can see she is happy and safe.

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Review from Stuart M (Friend of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have a friend living here of many years and it was a worrying time when we found out she needed to be cared for. I can honestly say once we had visited the home we have never worried about her since. The manager is caring and staff are the same. We have always been welcomed with tea and
cake. Looking forward to being able to visit again soon.

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Review from Christine E (Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy home with good happy staff. The home is clean and never smells. The food is lovely and plenty of it, there is also a lot of variety.
My room is lovely and I am very happy here. I can manage my own shower properly and I am given the privacy that I need. I feel very safe and any queries I have
I feel confident enough to speak to the staff about and they will sort it for me.

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Review from P E (Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here some time now, and I am very happy. The staff are nice, the food is good, and the home is very well looked after. We look forward to seeing more of our loved ones in the future. We are very safe.

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Review from Ben R (Son-in-law of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care home.
All the staff are really friendly and helpful. A modern home with excellent facilities for the residents. Especially all the hard work that has been put in place during Covid-19. My relative has been really well looked after since coming to Wolborough Court. Highly recommend.

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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Wolborough Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Wolborough Court is calculated as follows: ( (142 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wolborough Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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