Wolborough Court

32a College Road, Newton Abbot TQ12 1EQ
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9.8 67 Reviews
  • Wolborough Court, Newton Abbot
Wolborough Court is an exclusive and magnificent residence that has been purpose-built with providing excellent care in mind. With exquisite attention to detail it is truly a beautiful place to live. The home boasts three lounges and two dining rooms all beautifully furnished and with a patio door that leads onto the home's private veranda.

Staff treat residents as they would want their own mother or father to be treated. Socialising is especially important and residents are encouraged to join in on the daily activities, eat well, sleep well and make new friends. The home is very focused on helping its residents to recapture that sparkle for life. The staff too have been with Rose Care Group for quite a while and take pride in not just being a care home but an extended family for all residents.

Longer-term residential care and also day-care are available. In day-care, individuals may choose to join the home during the day but go back to their own home during the night. Shorter visits are also available (for example coming for a couple of hours to join for a cup of tea and a bath) and joining in activities with the home's friendly little family.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.

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Care Provided by Wolborough Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Hayden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Wolborough Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £825 – £995
  • (these prices are only a guideline, please contact Wolborough Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wolborough Court Reviews (67)

Total of 67, showing 61-67
9.8

Wolborough Court has a Review Score of 9.8 (9.758) out of 10, based on 16 reviews in the last 2 years. Over all time Wolborough Court has 67 reviews.

Overall Experience

  • 56
  • 11
  • 0
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Date Published

67
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10
16
51

Review from P S (Resident) assisted by family/friend published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having only been a resident for a matter of months, I am very happy here and consider all aspects to be most satisfactory. I am also very glad to have had the opportunity. Many thanks.

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Review from Donna J (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Wolborough Court for almost 2years now. When she lived at home she was in and out of A&E regularly with falls or with UTI's.
Since being at the home her health and well being has improved greatly and she hasn't been admitted to hospital. Although we would much rather
mum was able to live at home, we know that being at Wolborough is the best for mum and we know that she is being very well cared for.

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Review from Di H (Daughter of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Wolborough Court for three years and suffers from Alzheimer's. As the disease progresses, mum gets more angry and difficult. The staff deal with her with love and compassion. In turn, mum loves the staff. I could not have found a better place for my mum to end her days.

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Review from S H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wolborough Court's management and high standards set a good example for other care homes to aspire to. My mother is quite content with her life there,

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Review from Jonathan C (Son of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father who suffers from dementia has been a resident of Wolborough Court for the past 14 months and I cannot recommend it highly enough. He had spent the previous three years living at home with 24hr live in care and although well looked after he lacked the stimulation of seeing people on a continual
basis. Once he became a resident in the home he has seemed much happier and far more stimulated. The Manager leads an excellent dedicated team of staff who all seem very happy in their work and who are always on hand to offer advice and help. They are all aware of my father's needs and are able to answer any questions or concerns I may have. My father seems to enjoy all his meals and will even on occasions join in with the numerous weekly activities on offer despite his dementia.

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Review from Kenneth S (Husband of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A quality care home which has a very dedicated manager who goes about her business in a very professional manner. A most courteous lady who is very well liked and respected by residents, staff, visitors and by trades people alike. The care home also has very polite and courteous staff. Excellent care
and a very good medical service i.e doctors, nurses, ambulance, I'm nearny A and E facilities at the hospital. Kitchen, dining area spotlessly clean very well lit, all meals to a very high standard. To conclude, may I offer my own sincere thanks to all management and all staff for their care and dedication.

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Review from Jillf (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last 4 and a half years the staff at Wolborough Court have taken great care with my mother. They made her stay at the home very comfortable. If ever the meals were not to her liking, they would offer an alternative.

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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Wolborough Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.758 for Wolborough Court is calculated as follows: ( (142 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wolborough Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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