Woodhayes

36/40 St Leonard's Road, Exeter EX2 4LR
Submit a Review
9.8 42 Reviews
  • Woodhayes, Exeter
Woodhayes is located in a conservation area in Exeter, in the delightful St Leonard's district.

This nursing home offers total care for 24 residents and comprises two large Victorian listed houses which have been sympathetically renovated and converted into a nursing and residential home.

The aim at Woodhayes is for residents to live independent, happy and fulfilling lives.

Show Woodhayes on the Map

Care Provided by Woodhayes

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gill Price (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodhayes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,286 – £2,137
    • Self-Funded Residential Dementia Care £1,286 – £2,137
    • Self-Funded Nursing Care £1,400 – £2,137
    • Self-Funded Nursing Dementia Care £1,286 – £2,137
    • RESPITE Self-Funded Residential Care £1,286 – £2,137
    • RESPITE Self-Funded Residential Dementia Care £1,286 – £2,137
    • RESPITE Self-Funded Nursing Care £1,400 – £2,137
    • RESPITE Self-Funded Nursing Dementia Care £1,286 – £2,137
  • (these prices are only a guideline, please contact Woodhayes to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park available.


Woodhayes Reviews (42)

Total of 42, showing 41-42
9.8

Woodhayes has a Review Score of 9.8 (9.769) out of 10, based on 13 reviews in the last 2 years. Over all time Woodhayes has 42 reviews.

Overall Experience

  • 35
  • 7
  • 0
  • 0
  • 0

Date Published

42
3
5
13
29

Review from Kathy B (Daughter of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I looked at a number of care homes in Exeter for my mother. Woodhayes was the only home where I could imagine her living. She has now been at Woodhayes nearly two years and my instinct that this was the right next stage for her has been confirmed. The Manager is excellent and encourages an ‘open door’
policy where he is available to residents and family members. Any queries or concerns are always addressed promptly and well. Whatever their role staff members know the residents individually and are professional, kind and caring. I am confident that Mum's nursing needs are well met. The feel of Woodhayes is warm and friendly. Mum chooses to spend most of her time in the lounge where she enjoys the company of other residents, staff and visitors. In the summer residents and visitors enjoy sitting in the garden. Mum is safe, well cared for and as contented as possible. It’s a big responsibility choosing a care home for a parent and I am glad that Woodhayes has proved to be a good choice.

Reply from Jonny Roberts, Home Manager at Woodhayes

Thank you for your lovely comments about the care your mother receives at Brendoncare Woodhayes and for taking the time to send in the review, which I will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip E (Son of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Woodhayes in Exeter for five years. During that time, the standard of care he has received has been exemplary. Every member of staff is aware of his needs and handles him with care, consideration and understanding. All members of staff are really caring and professional.
Leadership and management is of high quality. When he was a little younger, he enjoyed the entertainment provided by staff. His favourite was the outing to the band concerts at Exmouth. Now, aged 98, he is unable to actively participate but he enjoys the wonderful gardens and a wheelchair walk to the local shops.
Woodhayes is a fantastic care home and I have no hesitation in recommending it for any elderly person, regardless of their needs.

Reply from Jonny Roberts, Home Manager at Woodhayes

Thank you for your kind words which I will share with the team. Your father was very much part of the Woodhayes family for a long time and he will be sadly missed. You and your family are in our thoughts. It has been an absolute pleasure to know you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Woodhayes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Woodhayes is calculated as follows: ( (118 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 147 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodhayes is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Gill

Gill Price

Job Title: Acting Home Manager

Joined: 2016

I am a registered nurse with many years’ experience working in nursing homes. I became Deputy Manager at Brendoncare Woodhayes in September 2016 and then took on the role of Acting Home Manager in June 2018.


I really enjoy the family environment we have at Brendoncare Woodhayes, with the residents, relatives and the Woodhayes team of staff and volunteers.


In my spare time I enjoy reading, cross stitch and jigsaws.