Butterfly Lodge

Agaton Road, St Budueax, Plymouth PL5 2EW
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9.9 68 Reviews
  • Butterfly Lodge, Plymouth
Butterfly Lodge is a unique Swedish-designed, purpose-built care home situated in a scenic location overlooking the Tamar Estuary.

Set over two floors, its spacious and thoughtful layout includes many relaxing areas for residents to congregate and socialise while benefitting from skilled 24-hour care.

Residents are able to enjoy the large terrace with raised flower beds.

A carefully-prepared food menu supports sound nutrition, while the home supports a versatile and active lifestyle, as well as encouraging personal interests.

Butterfly Lodge is a happy and caring home who pride themselves on the care and support they give to their residents and their families.

Care Provided by Butterfly Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Sinclair (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (35)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Butterfly Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,300
    • Self-Funded Residential Dementia Care £1,250 – £1,300
    • Self-Funded Nursing Care £1,300 – £1,400
    • Self-Funded Nursing Dementia Care £1,300 – £1,400
  • Our fees are dependant on assessment


  • (these prices are only a guideline, please contact Butterfly Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 68, showing 1-20
9.9

Butterfly Lodge has a Review Score of 9.9 (9.859) out of 10, based on 31 reviews in the last 2 years. Over all time Butterfly Lodge has 68 reviews.

Overall Experience

  • 58
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I would like to thank the management team, and the entire team at Butterfly Lodge for the loving care and attention that they all showed my mother who, having been a resident for the last sixteen months, finally passed away recently. Her dementia had got progressively worse over time
and eventually, it caught up with her. The care that she was given and the kindness shown to me, towards the end, whilst I was with her, was exceptional and we can not recommend the home or the staff enough.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review. We really miss your lovely mum.


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Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Butterfly Loge. My mum (age 102 in July) has been a resident there since May 2022 and has always received the highest level of care from every member of the team. I would highly recommend Butterfly for anyone looking for a care home for their loved ones.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Brad, for your review, we very much appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

After experiencing a number of other care homes, finally, at Butterfly Lodge, we have found staff and an environment that we trust are very well-equipped to take care of our parent's needs. The team understand dementia well and are patient, caring and compassionate, also creative in stimulating and
entertaining the residents. Food also very good! Thank you all.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which I will pass on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum has been here a few weeks now, having moved from another nursing home, this place is a home in the true sense of the word, warm, welcoming, with wonderful, caring staff and I mean the whole team. Our lives have been enriched from getting to know the staff and them getting to know our mum and
us, we can finally sleep at night, safe in the knowledge that our mum is getting the care we know she needs. Alzheimer's is a dreadful disease and it has impacted the whole family but Butterfly Lodge has finally given us the peace of mind we so desperately needed for our mum. We never worry about asking things and discussing them with the management team who always welcome us warmly, always a smile and a friendly greeting. What a joyful place this is. The rooms are spacious and comfortable. The food is fresh and wholesome and always prepared and served with a smile. The nursing staff are well-trained and exceptionally caring. This place is outstanding in every way.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which I will share with the team, this means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

I am most impressed about the very caring culture of staff in Butterfly Lodge. Their skill at managing difficult behaviour. Everyone, from the cleaners, the laundry workers the handyman etc., has time for the residents. The care staff are very busy but still make time to listen and show interest in
everyone. All of the staff know every resident well, their personalities, their likes and dislikes as well as their backgrounds and previous lives. Which means they are seen as whole persons and not just how they present under the effect of dementia. I work with the activities team who take people out whenever they can and if not, find things to do indoors. Special dates are marked, for example at Valentine's, a meal is arranged for them with their partners and the tables are laid up like a really nice restaurant. Burns night will involve a Scottish piper and haggis for dinner etc.
I love helping out here and really enjoy the time I spend in Butterfly Lodge.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Diane, it's lovely to have you here supporting the residents and our activity team.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and the staff of Butterfly Lodge.
We had to move Mum from a nursing home in 2024.
Since being at Butterfly, Mum is walking on her frame.
Mum is doing and enjoying activities daily with some fantastic staff and volunteers.
Mum is less agitated, less bored and
being cared for.
On my visits to Mum, I find every member of staff so caring and supportive to the residents and the relatives that visit.
The home is kept absolutely spotless.
I absolutely love that the home takes the residents out on the little minibus that is funded by raising money throughout the year.
How fantastic is that?
Thank you all for being there for all residents and families.
I would recommend Butterfly Lodge to any relative that needs to put a loved one into nursing care.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Michelle, for your lovely review which I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care, all staff have been so caring, understanding not just for my mother but for the whole family. This is the first a family member has had to go into care and we couldn't fault them, brilliant at everything they do.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review which I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care/nursing staff are all so very friendly when I visit and treat Mum with a lot of care and compassion. When Mum hasn't been well, I always get a call to inform me and one to update me on how she is doing, I could not have asked for a better care home for Mum to have been placed in, keep up the
good work.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review which I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been a resident at Butterfly Lodge since 2024. She has flourished since living here. We were really struggling, as a family, to meet her needs at home but since moving here, Mum has received the absolute best care, round-the-clock care, regular updates from all the staff.
There's always a friendly face when we visit. Highly recommend.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for taking the time to do a review, I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father has received excellent care over the past couple of years. He is treated with patience and kindness by all of the staff at the home, who work hard looking after him. Especially now that he has mobility issues and has to depend totally on the help of the carers. He really enjoys the food and
often tells me that it is very tasty. His room has been kept spotlessly clean and tidy, as are his clothes. Each week there is either entertainment, singalongs, pampering sessions or trips to the memory cafe. I am kept informed of any changes to his health by the excellent nursing staff who are always on hand.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review, I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and compassion at all times. Dad was so well cared for and us, as a family.
His room was always immaculate in cleanliness and food always looked so appealing and nourishing.
At end-of-life, he was treated with such dignity and respect and we will never forget that.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much, this is very much appreciated. It was a real pleasure to care for your lovely dad.


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Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the level of care in this home, everything has been amazing and I cannot fault the care given to my wife. The past two years have been wonderful and the staff have always treated my wife with dignity and respect. I am always welcomed into the home and have built great relationships
with management and everyone there, they've all been great.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you, Les, for your lovely review which I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My wife came with a few health issues when she started living at Butterfly Lodge on the 17th of September 2024. The care she has received since has been outstanding and the health issues are showing signs of improvement every day. All the carers and management staff are so helpful with any questions
that I might seek answers to. The whole building is spotlessly clean and there is a weekly programme of activities in place to stimulate the clients and everyone is well looked after. I cannot think of a single negative issue to highlight, I'm so happy my wife is living there, I can visit at any time and that also applies to friends and family.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review, I will pass on these comments with the team, it has been wonderful watching your wife improve and seeing her enjoying herself getting involved with activities.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and friendly. Always go the extra mile for residents and residents' families. Management is very approachable. Residents are well cared for. Rooms are clean and comfortable. Food extremely good. Outside grounds and garden are tended and well-kept. A slight hiccup with activities
or lack of due to staff shortages recently but overall, residents enjoy off-site activities such as the memory cafe, pub visits and garden centres etc. As well as singalongs, pamper sessions and well-being activities in the home. Visiting singers, visiting animals, baking and Christmas wreath making etc. Overall, an excellent care home.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review which we really appreciate and I will share with the team. As you are aware, due to unforeseen reasons, activities didn't happen as much as usual for a couple of weeks but I'm pleased to say that the activities team are now back and providing seven-day-a-week support.


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Overall Experience  Overall Experience 5.0 out of 5

When times were tough, the staff looked after us so well above and beyond. The staff were caring for our mum's needs and us too. Couldn't have asked for anything else they were all very respectful. The staff always put the residents first nothing is too much trouble. The place is clean and the residents
have everything they want or need.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for your lovely review but also thank you for being such a lovely supportive family.


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Overall Experience  Overall Experience 5.0 out of 5

Butterfly Lodge is a wonderful home, well maintained and has a friendly feel. I can see the residents are well looked after. 10 out of 10.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you so much for taking the time to complete a review, I will share this with the team.


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Overall Experience  Overall Experience 4.0 out of 5

You have been very good. Thanks for looking after my dad and all your hard work. Keep up your great work, caring is not always easy to do and you are good at your jobs, always helpful and friendly, thank you.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review. It is a pleasure to care for your dad.


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Overall Experience  Overall Experience 5.0 out of 5

Great home, my mother-in-law feels like she is at home when visiting. The staff at all levels are warm and friendly, nothing is too much trouble for them, very clean and smells fresh, all the food is made from scratch every day with lovely snacks made for the residents. I cannot say enough about Butterfly
Lodge I highly recommend it.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you for your lovely review, we truly appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Butterfly Lodge for more than two years now. The staff have always been amazing. This March it was my parent's anniversary and the staff went out of their way to contact my brother and I for photos and a little back story of their lives together. They asked my dad to
come up for a special lunch and they decorated my mum's room, had a special table set for the lunch with flowers and had the “jolly trolley” set up with a video showing all of their photos while playing their favourite old songs! We were blown away with this! There have been many other instances like this over the years. Kind, caring, and compassionate staff who work as a team to give the best care possible to their patients.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you very much for your lovely review, it was a very special day.


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Overall Experience  Overall Experience 5.0 out of 5

From the day my wife was admitted she has received 100% top care. Nothing is too much trouble and leaves me feeling fully confident in everything they do. They keep families updated on everything thing that goes on, a truly fantastic care home.

Reply from Clare Sinclair, Manager at Butterfly Lodge

Thank you very much for your lovely review which I will share with the team.


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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Butterfly Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Butterfly Lodge is calculated as follows: ( (317 Excellents x 5) + (50 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 368 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Butterfly Lodge is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (10)

Clare

Clare Sinclair

Job Title: Manager

Joined: 2021

I am a Registered mental health nurse and worked for 30 years in the NHS, I then moved on to be a General manager in nursing/Dementia homes. I am passionate about my job and love to build relationships with residents and their families.


I came to Butterfly Lodge in 2021 and have been enjoying getting to know the residents, staff and relatives. I strive to ensure that the residents have an amazing quality of life with the best care and support from our staff and enriching activities to participate in. As a team, we aim to provide a fun environment where everyone feels valued and safe in an inclusive home.


Sarah

Sarah McCaffrey

Job Title: Deputy Manager

Joined: 2019

I have 6 years of experience working in Dementia care, I came to Butterfly lodge in 2019 and was a senior health care assistant, I eventually progressed into a nursing assistant role and supported the management team during the covid pandemic as a covid marshal.


I have been working alongside the registered manager since 2020 and was officially made deputy in 2021. I am passionate and caring and the needs of our residents are always my top priority, I am proud to have built great relationships with relatives and friends.


Ivorine

Ivorine Ramkishun

Job Title: Clinical Lead

Joined: 2004

I joined Camelot Care in 2004 as a registered nurse. I am dedicated to my role and I am passionate about providing good quality care to our residents. I always have a professional manner with everyone, residents, family and other professionals.


Su

Su Fuller

Job Title: Administrator

Joined: 2002

I joined Camelot Care in 2002, I have a customer care background and am passionate about making sure our clients receive the best care possible and making sure all clients and family members feel welcome in the home.


Sonia

Sonia Davies

Job Title: Nursing assistant

Joined: 2012

I joined Butterfly Lodge in 2012 as a health care assistant and truly found my calling, I completed my NVQ 3 and became a Senior HCA soon after. I was always looking to gain more knowledge and so when I had the opportunity to undertake a nursing assistant training programme, I jumped at the chance. The course gave me so much more knowledge and understanding or medication management, wound care and care planning processes. in 2015 I was promoted to Nursing assistant and work alongside the Registered Nurse


Michelle

Michelle Fletcher

Job Title: Senior Health Care Assistant

Joined: 2001

I have been at Butterfly Lodge for nearly 25 years, the staff and residents are like family to me. I am known for always speaking up and advocating for our residents as well as sharing innovative ideas to improve residents quality of life.


Zoe

Zoe Cook

Job Title: Senior Health Care Assistant/Nursing Assistant

Joined: 2008

I joined Butterfly Lodge in 2008 while I was still at school working in the kitchen and laundry, when I was old enough I moved over to care and worked as a health care assistant eventually completing my NVQ level 2 and 3 in Adult Social Care and went on to become senior. I undertook further training in medication and tissue viability so I can support the nurses as a nursing assistant


Karen

Karen Worth

Job Title: Head Chef

Joined: 2003

I joined Butterfly Lodge in 2003 as a chef and became head chef in 2022. in my time as head chef I curated a more seasonal homecooked menu as well as working with the dietitian to reduce the need for additional prescribed supplements to tackle weight loss by trialling homemade 'Super Shakes' which have been a huge success. We have scored 5 stars in our food hygiene inspection and in 2024 the whole kitchen team were proud to win the culinary team of the year at the celebrating excellence awards


Paul

Paul Hutt

Job Title: Activity Coordinator

Joined: 2009

I joined the team in 2009 as Activity Coordinator, I have a real passion for getting to know residents and take a real interest into their lives before coming to our home, I have built great relationships with residents and their family and friends. we have enjoyed 100s of trips to all sorts of places in our mini bus


Kirsten

Kirsten Bradbury

Job Title: Head Housekeeper

Joined: 2019

I joined the team as head of housekeeping in 2019, I have a real passion for keeping our home well presented, clean and safe and take real pride in this.


Frequently Asked Questions about Butterfly Lodge

What types of Care is Butterfly Lodge registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Butterfly Lodge provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Butterfly Lodge have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Butterfly Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Butterfly Lodge to the centre of Plymouth?

3.3 mile(s) as the crow flies, distance by road may be significantly further.