Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.8 86 Reviews
  • Seymour Court, Plymouth
Seymour Court is highly-suited to long-term care of older people for which it was established while having adapted over the years to meet the changing needs of the community.

Other forms of care include supportive and total care for mature ladies and gentlemen, with the accommodation being ideal for the practice of respite and palliative care while offering short-term care as part of the Onward Care scheme.

Unplanned and emergency admission are welcomed thanks to the 24-hour nurse cover, with the home committed to the RITA (Rapid Intervention Nursing) scheme.

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Care Provided by Seymour Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marie Claire Foale (Manager)
  • Admission Criteria
    • NHS, Private or funded by council with nursing needs
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Seymour Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Fees are based on assessed needs.
  • (these prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Seymour Court is open 24 hours a day.


  • Parking

  • Parking is available on the road.


Seymour Court Reviews (86)

Total of 86, showing 21-40
9.8

Seymour Court has a Review Score of 9.8 (9.761) out of 10, based on 34 reviews in the last 2 years. Over all time Seymour Court has 86 reviews.

Overall Experience

  • 81
  • 4
  • 1
  • 0
  • 0

Date Published

86
4
13
34
52

Review from Philip D (Stepson of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff for their hard work and compassion during this difficult time. They were so helpful and friendly, sympathetic and dignified. We appreciate everything you did.

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Review from Kevin W (Son of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to the unit to have a nasty bedsore treated. The staff and management looked after her very well and treated her with courtesy and dignity. She passed peacefully in their care.

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Review from B H (Daughter-in-law of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father-in-law were resident for about two and a half months before they both passed. Our visits were many and we were always welcomed nicely. The staff were very kind to our parents-in-law and indeed us. We were able to ask things whenever we called and they were most informative. Seymour
Court was very homely and our minds were at rest when leaving there, assured that our parents were in good care. I don't know about activities, because our parents were not well enough to take part. Both their deaths were clam and dignified and loved.

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Review from Dominic H (Son of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Seymour Court team looked after my parents during the final stages of their lives. They were treated with kindness, compassion and respect whilst there. I cannot speak highly enough of the team, without exception. The care was of a very high standard and we knew that Mum and Dad were safe, fed,
regularly looked after and made to feel very important. We too, as their family, felt the benefit of the warmth of the team, who also took time to support us during a very difficult family time.

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Review from Carolyn B (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially Mum was admitted for respite care whilst my dad was in hospital. On discharge from hospital he then joined her in a twin room where it became apparent that they both required nursing care. Having seen the initial care provided for Mum, we had no hesitation in keeping them at Seymour Court,
where they could stay together and be looked after with dignity and compassion. Little things such as making my dad a gluten free lasagne to stimulate his appetite after my mum passed away, to the care, attention and time given to them, and to us as the extended family. I felt I could leave Mum and Dad's care to professionals, who also became surrogate family, allowing me to spend time making precious memories in their last couple of months. I shall forever be grateful that we found Seymour Court and knew from our first visit that this was a special place indeed.

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Review from Martin B (Son-in-law of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Seymour Court are special people. My elderly mother-in-law and father-in-law spent the final 3 months of their lives receiving not just professional nursing care during their time of failing health, but genuine compassion, attentive care, good humour, and respect. I regularly visited them
in the home and, no matter when I arrived, I would find staff treating my parents-in-law with dignity, patience and a ‘nothing is too much trouble’ attitude. What was telling was that my mother-in-law and father-in-law always remarked on how lovely the staff were and how grateful they were for the care they received. The staff took the time to get to know both of them. I and the rest of the family were also treated with respect and kept informed on all aspects of the health of my parents-in-law and any question or request we had was always dealt with promptly. This extended to the compassion and care that we received when my mother-in-law, and subsequently, my father-in-law passed away.

Reply from Marie Claire Foale, Manager at Seymour Court

All at Seymour Court were privileged to be part of the last steps of their journey. An absolute pleasure to look after such a delightful couple. Thank you.


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Review from J B (Grandson of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home where both my grandparents spent the end of their lives. They were well cared for by friendly staff who supported both them and the family. They had a varied range of meals and were catered for, including specific dietary requirements. Their room was always very hygienic and they
were always dressed in clean clothes and had clean bedding.

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Review from Sheerie L (Sister of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear sister was only in your care for four days. What care, compassion, respect and dignity were shown to my sister in her last days by your amazing staff was beyond 100% perfect. We could not have asked for anything more. Big thank you, to you and all your wonderful staff. Thank you all.

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Review from Debbie E (Sister of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court was certainly the perfect place to be for the final 4 days of my sister's life for her end-of-care treatment. She was sent there from Derriford Hospital. From the time she arrived on the Tuesday until she passed away on Friday, she was treated by every member of staff with the utmost care,
dignity and affection. Nothing was too much trouble if any of the family members needed a cup of tea, just a simple cuddle or just a chat they were all there for us. It made us all feel like we had known every member for years. When my sister passed the dignity they all showed to her was exceptional there are not enough words to tell you all how much you helped us all through this difficult time in our lives. True angels in disguise one and all.

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Review from Lynne V (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely.

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Review from Adrian T (Brother of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court has been the right place for my brother to live the final seven years of his life. I viewed ten homes to find somewhere for my brother to go after being discharged from a stroke rehab unit, and this was the last one I visited (saved the best till last). I turned up unannounced and was
greeted warmly by the manager. Immediately I was given a sense of confidence that it would be the right place for my brother, and that has been the case. They have always treated my brother with care, dignity, interest and affection. Being younger than most of the residents, my brother, having been there a long time, has seen inevitable changes in personnel, but the continuity and standard of care, even though the Covid pandemic, has been consistently good. The manager and the nursing lead have always treated me well and made me feel like we were all part of my brother's family.

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Review from Sharon T (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Seymour Court for a year now. I cannot fault the amazing staff for their love, care and attention to everyone there. The manager manages an amazing team of staff. She is also very approachable and helpful in everything. For the first time in eight years, I can relax and
know that my mum is so well cared for. I also know that for any changes, they will contact me straight away. It's always very clean, the food is amazing, and the staff become a second family, which when you have a loved one so poorly is so very important. I cannot thank you all enough for looking after her; such a massive change in her overall well-being since being there. We love all of you.

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Review from Sandy T (Friend of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend and neighbour, who recently passed away, was receiving palliative care at Seymour Court. We could not fault the level of care that was given to him over the period that he was a resident there. All of the staff were very friendly and welcoming towards us and always took the time to update
us on current developments. The compassion and care that we saw being given to our friend was outstanding. The manager of Seymour Court spent a lot of time in discussion with us, both personally and on the phone; she is to be congratulated on her leadership of the team.

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Review from N C (Daughter of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved into Seymour Court from a care home as he had begun to deteriorate. We found the staff at the home incredible, caring and compassionate and treated him with respect at all times. He was well looked after. My sister and I were able to see him regularly and were made to feel welcome all
the time. We fully recommend Seymour Court. We were always kept informed if there were any changes to his health. We cannot thank all the staff enough.

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Review from Terence S (Son of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well-managed, staffed by the most caring, gentle and considerate people. They all contributed to making my mother's few remaining moments a calm and peaceful time, showing compassion and understanding and treated with dignity. At a difficult time, they showed love and understanding; they
are all a credit to their profession. We, as a family, could not have asked for a better environment and care.

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Review from Diane M (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court had my mother as a resident from January-March when she sadly passed away. The absolutely fantastic love, care and attention that my mother received at Seymour Court has been replicated by even her own family.
Every member of staff is friendly, respectful, helpful, loving and caring,
and nothing is a problem.
For my mum, it was the same as being at home. I couldn't have asked for a better place for my mum to spend her last months.

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Review from M D (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Seymour Court for nine months, and during that time, the care she has received has been second to none. The staff and management really are like an extended family. They treat Mum with love and respect. The home itself is spotlessly clean, and the food is perfect. All are freshly
cooked onsite daily. Seymour Cour is most definitely a 10/10.

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Review from Roger M (Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 15 months of my stay, I was treated expertly at all times. Even though my initial behaviour was extremely challenging. Sent from Derriford Hospital as an end-of-life patient unknown to me, thanks to the love and excellent treatment of all at Seymour court I'm now living in an extra care retirement
home. I owe my life to them, words can't convey the love and respect I have for them all. They are a wonderful group of dedicated people. My eternal thanks to them all.

Reply from Marie Claire Foale, Manager at Seymour Court

Dear Roger,
We all wish you the very best in the new chapter of your life. We are eternally grateful to have been fortunate to share this part of your journey with you. Thank you for your fantastic company and for the amazing morning debates! Maybe you should run for Prime Minister! Good luck with everything.
All the team


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Review from Chris G (Son of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a really lovely seven-week period of respite care at Seymour Court. All the staff were incredibly warm and friendly, and nothing was ever too much trouble. The home itself was clean and well-maintained, and Mum's room was bright and airy. The meals looked delicious, and there was a constant
supply of tea and cake. As a family member, I was always made to feel welcome visiting regularly. It was so reassuring to know Mum was in a safe and caring place.

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Review from Sandra R (Daughter of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at this fantastic home for 19 months until his death on September 25th. All the staff are so caring and treat the residents like family. The manager is very professional, and the head nurse is a remarkable lady. She did a long shift to be with Dad until the end, something I will never
forget. As I live away, I couldn't visit as often as I would have liked, but knew Dad was comfortable and well cared for. The food is great; Dad loved Friday fish and chip day with mushy peas. Seymour Court is so special - to give them 100% is not enough. I will never forget all you have done for my dad; thanks to every one of you.

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Seymour Court is calculated as follows: ( (308 Excellents x 5) + (55 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 380 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

We currently have 2 rooms available.


Awards / Recognitions (5)

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Meet the Team (1)

Marie-Claire

Marie-Claire Foale

Job Title: Registered Manager

Joined: 2010

Marie-Claire is the Registered Manager of Seymour Court Nursing Home, a multi-award-winning nursing home specialising in end-of-life care situated in the heart of Mannamead. Marie-Claire’s experience in the care industry spans decades; she grew up in a family run home, which equipped her with the passion for caring for and empowering the elderly at the end of their lives, and the firm belief in dignity when dying.


Marie-Claire studied art at Central St Martin’s University in London, and later, Bezelel College in Jerusalem and Plymouth University gaining a Bachelor of Arts in Art and Design. She used her skills as both a carer and art practitioner and combined this with the creativity and innovation her higher education had fostered, working in art-therapy in nursing and residential settings in Hertfordshire for many years. On returning to Plymouth, Marie-Claire continued to work in nursing homes, developing her care practice and undertaking further education in dementia studies. Her experience continued to be informed by her creativity, compassion and commitment to delivering exceptional care, when she joined the team at Seymour Court as Registered Manager six years ago.


During her time at Seymour Court, the home has won six regional awards and four national awards at the Great BritishCare Awards, including for Activities Co-Ordinator, Dignity and Care, and Palliative Care Home of the Year. Under Marie-Claire’s management, Seymour Court has also won the Dignity and Respect Care Home of the Year twice at the National Care Awards and were national runners up for the Care Team of the Year and Nutrition and Hydration. In the same period, Marie-Claire has also completed an NVQ in Management at level five, an NVQ in Leadership and Management at level five, and the St Luke’s Hospice Six Steps course. She is committed to best practice, leading by example and encouraging her staff to take every opportunity to develop their skills, knowledge and understanding of how best to empower the residents under their care.


Marie-Claire feels extremely privileged to work with a team who share her vision for a home where residents are supported in making decisions about their care, encouraged to pursue their passions, and given the freedom and opportunity to flourish in their final years. The team at Seymour Court demonstrate an exemplary ability to deliver hope and dignity in a palliative setting. Their phenomenal skill and approach provide the opportunity for close work between residents and staff, enabling the individual to reach acceptance of the dying process and fulfilling wishes in accordance with religious, cultural, and personal preferences.