Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.8 86 Reviews
  • Seymour Court, Plymouth
Seymour Court is highly-suited to long-term care of older people for which it was established while having adapted over the years to meet the changing needs of the community.

Other forms of care include supportive and total care for mature ladies and gentlemen, with the accommodation being ideal for the practice of respite and palliative care while offering short-term care as part of the Onward Care scheme.

Unplanned and emergency admission are welcomed thanks to the 24-hour nurse cover, with the home committed to the RITA (Rapid Intervention Nursing) scheme.

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Care Provided by Seymour Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marie Claire Foale (Manager)
  • Admission Criteria
    • NHS, Private or funded by council with nursing needs
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Seymour Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Fees are based on assessed needs.
  • (these prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Seymour Court is open 24 hours a day.


  • Parking

  • Parking is available on the road.


Seymour Court Reviews (86)

Total of 86, showing 41-60
9.8

Seymour Court has a Review Score of 9.8 (9.761) out of 10, based on 34 reviews in the last 2 years. Over all time Seymour Court has 86 reviews.

Overall Experience

  • 81
  • 4
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Review from Tracy D (Wife of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received end of life care in this wonderful home. The staff are so supportive, nothing was ever too much trouble, they work together and make a great team. The nurses are also very knowledgeable, always on hand to answer any queries, all led by a very competent and caring manager. The food
is cooked fresh daily and is delicious, thanks to two very talented chefs. In such a difficult time, Seymour Court became our port in the storm, we are so thankful to all the staff for the exceptional care and support, not only for my husband but for us also.

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Review from Linda A (Daughter of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only under their care for six days as he was end of life, but the care given was excellent. His dignity was returned after being in the hospital for three weeks. All the carers were supportive towards us all, and nothing was too much trouble. Food looked and smelt appetising, and his room
was so cosy and welcoming.

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Review from T D (Son of Resident) published on 20 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing nursing home - I cannot thank the team at Seymour Court enough for helping us through these times and caring for my dad with dignity.
It has been amazing the care that has and is being delivered by the team - Dad has enjoyed every meal, all fresh ingredients and freshly made in the
kitchen.
Thank you for helping support not only Dad but all of the family and friends. Mum and I have found this a great comfort to know that the staff all want to help and care.

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Review from Luke G (Son-in-law of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father-in-law received from the staff at this home was outstanding. The staff are excellent and by far the best nursing home in the area. Very clean and welcoming. Highly recommend Seymour Court!

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Review from Keith C (Brother-in-law of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing negative to say. Staff, care, cleanliness and food are all first class.

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Review from Michael P (Partner of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner recently spent time in Seymour Court on an end of life pathway. The care, respect, dignity and professionalism shown to her by all the staff was amazing. Nothing was ever too much trouble to make sure she was always clean and tidy, and regularly checked and comfortable. Not only that, but
I, in particular, and the whole family were treated with respect and kept informed at all times. So would highly recommend Seymour Court for care and support.

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Review from Naomi C (Daughter of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received excellent end of life care at Seymour Court.
All the staff were so caring and treated her with dignity and respect.
Her room was clean and bright, and I know she felt safe and comfortable.

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Review from Judith H (Partner of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner had been in Seymour Court for several years with MS. He received the absolute best care given. Meals were freshly prepared, and the carers and nurses there were amazing. Always smiling, and they all took a personal interest in all the clients. This was truly ‘a home’ from home. Always kept
informed of changes and treatments. Very strict with Covid regulations to keep everyone safe. He died peacefully surrounded by loving staff. Before lockdown, there was always entertainment in the lounge.

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Review from J W (Daughter of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with kindness and dignity. She was made to feel comfortable and secure at the end of her life. They took the time to answer all our questions, even though they were very busy. Nothing was too much trouble.

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Review from Lean H (Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have loved staying here. The staff are all lovely, have looked after me well. My needs have always been done. The food is lovely. The nurses and manager have been most understanding and caring. I shall be sad to leave.

Reply from Marie Claire Foale, Manager at Seymour Court

Good luck with everything; we will miss you greatly but are excited for you and the new chapter in your journey!


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Review from Angela K (Sister of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has MS and has been looked after amazing. The carers are wonderful, all the staff, especially the manager. I'd recommend Seymour Court to anyone.

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Review from S H (Son of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the above care home for a number of years. The manager and her team were most professional, polite and helpful during this time. I cannot sing their praises high enough, what stars!

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Review from Yvonne R (Sister-in-law of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Seymour Court are amazing. They showed care and compassion to my dear loved one. They were kind beyond words, demonstrating nursing with excellence whilst maintaining a welcoming family-led environment. An amazing place to spend your final days. We would like to extend a heartfelt thank
you from our family.

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Review from Micha G (Granddaughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my gran had to go into Seymour Court a couple of weeks ago as an end of life resident. From the moment my gran walked in the door, we, as a family, were made so welcome and felt as if we were by Gran's side every step of the way, until her very last day, even when we were not with her. Every single
member of staff were our voices and love when we were not there. The care my gran received was outstanding, and as a family, we are forever grateful. Seymour Court went above and beyond while they were looking after gran and still are now.
Thank you to every single member of Seymour Court for all of their hard work, love and support that they have shown not just our loved ones, but for us, as a family, as well. We couldn’t have done it without you!

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Review from Rosemary C (Wife of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot review and recommend this home more highly than extremely excellent. All the staff and the manager are very caring, efficient, professional and kind. My husband died in the home, and I could not have has him in a better place. At the end, the staff nurse and the care home manager were with
him and were able to assure me he died peacefully. This was a tremendous blessing to me and my family.

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Review from J R (Daughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a year of uncertain times, I have to say I had no worries that my mum was being well looked after. I had photos, videos and regular phone calls from the home, which eased my mind, and something I didn't have to stress over. In all, this home has been a second family to me; they not only care for
the residents but the families as well; they go beyond what's needed.

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Review from David C (Son of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad spent the last 4 weeks of his life at Seymour. I have nothing but praise for the management and staff. My Dad was dreading leaving home to go into the home. He had had a previous very poor experience when he had to go into respite care for a fortnight to give Mum a break. She was his principal
carer. Despite the restrictions and guidelines for nursing homes to protect the residents from Covid-19, during the End of Life Care process, the family were allowed unfettered access to Dad to comfort him in his final days and hours. In the end, the staff went beyond the call of duty to be with him so he was not alone as he died. This meant an awful lot to the family. The sector often attracts some very poor and critical publicity. This does not apply at Seymour. It should be held as an example of how a nursing home should be managed!

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Review from J C (Daughter of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was terminally ill and was moved here. One lady, immediately, made me and my brother feel at ease at a difficult time. They treated my dad with dignity and warmth for what turned out to be his last two weeks of life. I will be forever grateful for this and would recommend this place to anyone.
A lovely, safe place in a very difficult year.

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Review from Claire M (Daughter of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 10-months of her life in this home. I have nothing but praise for all the staff. During the covid lockdown, I was comforted in the knowledge that she was receiving loving care. The care she received at all times was excellent.

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Review from A C (Son of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved Mum from a care home that provided extremely poor care.
I think it's fair to say that my mum's life was saved because of the outstanding care now provided.
Mum continues to improve through the fab care, support at staff that's provided here by everyone.

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Seymour Court is calculated as follows: ( (308 Excellents x 5) + (55 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 380 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

We currently have 2 rooms available.


Awards / Recognitions (5)

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Meet the Team (1)

Marie-Claire

Marie-Claire Foale

Job Title: Registered Manager

Joined: 2010

Marie-Claire is the Registered Manager of Seymour Court Nursing Home, a multi-award-winning nursing home specialising in end-of-life care situated in the heart of Mannamead. Marie-Claire’s experience in the care industry spans decades; she grew up in a family run home, which equipped her with the passion for caring for and empowering the elderly at the end of their lives, and the firm belief in dignity when dying.


Marie-Claire studied art at Central St Martin’s University in London, and later, Bezelel College in Jerusalem and Plymouth University gaining a Bachelor of Arts in Art and Design. She used her skills as both a carer and art practitioner and combined this with the creativity and innovation her higher education had fostered, working in art-therapy in nursing and residential settings in Hertfordshire for many years. On returning to Plymouth, Marie-Claire continued to work in nursing homes, developing her care practice and undertaking further education in dementia studies. Her experience continued to be informed by her creativity, compassion and commitment to delivering exceptional care, when she joined the team at Seymour Court as Registered Manager six years ago.


During her time at Seymour Court, the home has won six regional awards and four national awards at the Great BritishCare Awards, including for Activities Co-Ordinator, Dignity and Care, and Palliative Care Home of the Year. Under Marie-Claire’s management, Seymour Court has also won the Dignity and Respect Care Home of the Year twice at the National Care Awards and were national runners up for the Care Team of the Year and Nutrition and Hydration. In the same period, Marie-Claire has also completed an NVQ in Management at level five, an NVQ in Leadership and Management at level five, and the St Luke’s Hospice Six Steps course. She is committed to best practice, leading by example and encouraging her staff to take every opportunity to develop their skills, knowledge and understanding of how best to empower the residents under their care.


Marie-Claire feels extremely privileged to work with a team who share her vision for a home where residents are supported in making decisions about their care, encouraged to pursue their passions, and given the freedom and opportunity to flourish in their final years. The team at Seymour Court demonstrate an exemplary ability to deliver hope and dignity in a palliative setting. Their phenomenal skill and approach provide the opportunity for close work between residents and staff, enabling the individual to reach acceptance of the dying process and fulfilling wishes in accordance with religious, cultural, and personal preferences.