Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.8 86 Reviews
  • Seymour Court, Plymouth
Seymour Court is highly-suited to long-term care of older people for which it was established while having adapted over the years to meet the changing needs of the community.

Other forms of care include supportive and total care for mature ladies and gentlemen, with the accommodation being ideal for the practice of respite and palliative care while offering short-term care as part of the Onward Care scheme.

Unplanned and emergency admission are welcomed thanks to the 24-hour nurse cover, with the home committed to the RITA (Rapid Intervention Nursing) scheme.

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Care Provided by Seymour Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marie Claire Foale (Manager)
  • Admission Criteria
    • NHS, Private or funded by council with nursing needs
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Seymour Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Fees are based on assessed needs.
  • (these prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Seymour Court is open 24 hours a day.


  • Parking

  • Parking is available on the road.


Seymour Court Reviews (86)

Total of 86, showing 61-80
9.8

Seymour Court has a Review Score of 9.8 (9.761) out of 10, based on 34 reviews in the last 2 years. Over all time Seymour Court has 86 reviews.

Overall Experience

  • 81
  • 4
  • 1
  • 0
  • 0

Date Published

86
4
13
34
52

Review from Carol W (Daughter-in-law of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was taken to Seymour Court from Derriford hospital on end of life care. The care she received was second to none. nothing was too much trouble. On looking through her diary she has entered "they are looking after me extremely well and food is wonderful". Even in her final days the nurses
and team were sitting with her and we cannot thank them enough.

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Review from Keith L (Son of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father required care home facilities after being discharged from hospital, following multiple falls and illnesses.
Arrangements were made to transfer him to Seymour Court care home in Plymouth in May 20.
We had no acknowledgement about Seymour Court, we could only pray that it was suitable for
his current needs.
As I and most family members live abroad in Asia, it was indeed very difficult with the Covid-19 issue affecting everything globally.
The decision to stay at Seymour Court turned out to be really appropriate for his needs, and I have been receiving timely updates about my father's conditions from the management team led by Manager.
She has been exercising caution and flexibility in her decision about care for my father.
Besides, all staff in the care home have been helpful and professional, they all deserve my highest praise and appreciation.
My father had a very happy 90th birthday celebration party at Seymour Court.
I witnessed the level of care during my 3 weeks stay in Plymouth in July 20.

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Review from Linda B (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court staff provided wonderful, compassionate support and nursing to my terminally ill mother. They were professional and humane in the care of her and enabled her to spend her final weeks, days and hours secure, safe and pain-free. She also had times of great joy and fun with the staff and
residents. They enabled her to face her final hours with calm and dignity. They were profoundly kind to us as a family during the coronavirus crisis and protected their residents and enabled us to have video calls and phone calls to be in touch. My mother wanted me to say thank you for making her feel at home, cared for and able to be at peace as her life ended. I will always be thankful that on the last journey in her life she was with the staff of Seymour Court.

Reply from Marie Claire Foale, Manager at Seymour Court

Thank you for such a beautiful response. It was a pleasure and a privilege to be able to walk the last part of her journey with her. We hope that we have left a positive indelible mark that will remain with you forever. Marie-Claire.


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Review from J S (Niece of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Seymour Court for a small part of our lives and what fantastic staff. Friendly, caring and looked after my late auntie. The staff go beyond her/his job to attend to my auntie. The nurses and team on site have great control of medication. Information is always available if asked.

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Review from David T (Son of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff are extremely pleasant, caring, friendly, attentive and above all very professional. The establishment is very clean, tidy and hygiene is excellent. It has got a very homely feel about the place.

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Review from G B (Respite Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an extremely wonderful time at Seymour Court care home. Everyone was so kind and caring to me, nothing was too much trouble. I'd recommend it to anyone.

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Review from J B (Sister of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just come back from Ireland to visit my dear sister, very impressed with the care my sister is getting.

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Review from L B (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Seymour Court in April of this year for end of life care due to advanced cancer (tumour). The management, care shown to mum was first class, no complaints at all. The staff were very supportive to all the family at the end.

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Review from D P (Husband of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Seymour Court for more than 3 years after suffering a brain haemorrhage followed by a further stroke. She is incapacitated having lost the power of speech, having restricted sight and with no use of her limbs on one side of her body. I cannot praise too highly the standard
of care my wife has received which has also been extended to myself as a daily visitor and made a world of difference in our situation.

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Review from C B (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in case of these wonderful nurses for nearly six months on end of life. My Mum could be a stubborn lady but cheeky with it and each and every one of these nurses made her last six months as happy, comfortable and settled. Mum couldn't have asked for any more. Nothing was too much trouble.
These nurses go above and beyond the call of duty. They made Mum and all of us feel at home. They are fantastic.

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Review from Kate E (Granddaughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased with the care that my grandmother received at Seymour Court. All staff are caring and put her needs first, always with a smile and a chat. They encouraged her to join in activities and gave her space when she needed rest. As she has approached end-of-life care now, their gentle
way of looking after her has been evident. Management are friendly and approachable. I would have no hesitation in recommending Seymour Court.

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Review from H C (Husband of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run care home by staff and management. I see my wife daily and she has the best care possible, the room is always clean and tidy. Food and drinks are prepared on-site and are excellent.

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Review from Heidi P (Daughter of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had a very positive experience in the home, with staff who take the time to do the little extra things which make her feel like she’s living at home. Food quality is very good and cleanliness is excellent.
I have complete peace of mind knowing she is being looked after so well.

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Review from Antony L (Son of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Seymour Court since February 2019 as with everybody I was concerned about her welfare but was soon put at ease, I cannot praise the management and staff enough, for example, my 90 year mum has not been well on several occasions, the staff were quickly on to it, doctor called and antibiotics
prescribed and administered which quickly cleared it up. Food A1, caring A1 and professional at all times.

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Review from Julie J (Daughter of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have great respect for everyone who is working at Seymour court. The care they gave my mother was excellent. The team spirit there is great, nothing was ever too much trouble, always on hand when needed. One of the many things that stand out is how passionate and hard working the care workers are
(always smiling). The Nurses were also hard working kind and caring and would always update me on what was happening. I wish to thank you all for the support and kindness you gave our family.

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Review from Jim M (Son of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court is a small and very friendly nursing home. After a welcome freshen-up by the new owners last year it looks smart and modern throughout. It is professionally run. The staff are amazing and teamwork is in evidence. Visitors are routinely welcomed with a hot drink and it feels like home
from home.


After some initial trepidation Mum has really settled here and three years down the line we wouldn't wish her to be anywhere else. In fact, I'd say she's really benefited from the excellent care she receives.


Outside facilities are a bit restricted due to a slope to a garden and a small patio space, but there are plenty of monthly entertainments laid on such as visiting performers and a hairdresser, and occasional trips out, to compensate.


All in all Seymour Court is brilliant. Thanks to its wonderful staff Mum is comfortable and contented and this is invaluable peace-of-mind to her family and friends.


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Review from Mark H (Son of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. The staff are so kind and caring. They always treat all of the residents with dignity and have a smile on their faces. They always have time to chat with residents and visitors despite their heavy workload.
The home is always clean and tidy.
There are regular
entertainments and activities provided which the residents really enjoy.
My mum is well cared for and happy.

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Review from Sany G (Daughter of Resident) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Seymour Court for quite some years now which is such a comfort and relief to me as there isn't any other home (apart from her own) that I would rather her be in. The management are fantastic, the staff are amazing, so caring, kind, considerate and always have time for not only my
mum but all of her family who visit. The home itself is beautifully maintained and is always kept very clean and tidy. The home cooked food is great and the homemade cakes are delicious. I would 100% recommend this home to anyone.
Keep up your fantastic work and thank you so much for everything.

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Review from Nicky F (Daughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Seymour Court for some years now. The staff are wonderful, ALWAYS friendly, helpful and polite. They very obviously care greatly for the residents and their families.
I cannot recommend the home highly enough. It is well run and very clean. The atmosphere is always
happy and extremely welcoming.
The welfare of the residents is paramount and this is made obvious in everything they do here.
I strongly believe that my mum could not receive any better care than she does at Seymour Court which is always a great comfort to me and our family.

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Review from Nicole G (Granddaughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be more grateful and appreciative of the exceptional care that my grandma receives at Seymour Court. The staff are all genuinely lovely, friendly and willing to take their time to have a chat with my family on our visits. The setting itself is always clean and well presented providing a
very homely atmosphere. I would be more than happily recommend to anyone.

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Seymour Court is calculated as follows: ( (308 Excellents x 5) + (55 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 380 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

We currently have 2 rooms available.


Awards / Recognitions (5)

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Meet the Team (1)

Marie-Claire

Marie-Claire Foale

Job Title: Registered Manager

Joined: 2010

Marie-Claire is the Registered Manager of Seymour Court Nursing Home, a multi-award-winning nursing home specialising in end-of-life care situated in the heart of Mannamead. Marie-Claire’s experience in the care industry spans decades; she grew up in a family run home, which equipped her with the passion for caring for and empowering the elderly at the end of their lives, and the firm belief in dignity when dying.


Marie-Claire studied art at Central St Martin’s University in London, and later, Bezelel College in Jerusalem and Plymouth University gaining a Bachelor of Arts in Art and Design. She used her skills as both a carer and art practitioner and combined this with the creativity and innovation her higher education had fostered, working in art-therapy in nursing and residential settings in Hertfordshire for many years. On returning to Plymouth, Marie-Claire continued to work in nursing homes, developing her care practice and undertaking further education in dementia studies. Her experience continued to be informed by her creativity, compassion and commitment to delivering exceptional care, when she joined the team at Seymour Court as Registered Manager six years ago.


During her time at Seymour Court, the home has won six regional awards and four national awards at the Great BritishCare Awards, including for Activities Co-Ordinator, Dignity and Care, and Palliative Care Home of the Year. Under Marie-Claire’s management, Seymour Court has also won the Dignity and Respect Care Home of the Year twice at the National Care Awards and were national runners up for the Care Team of the Year and Nutrition and Hydration. In the same period, Marie-Claire has also completed an NVQ in Management at level five, an NVQ in Leadership and Management at level five, and the St Luke’s Hospice Six Steps course. She is committed to best practice, leading by example and encouraging her staff to take every opportunity to develop their skills, knowledge and understanding of how best to empower the residents under their care.


Marie-Claire feels extremely privileged to work with a team who share her vision for a home where residents are supported in making decisions about their care, encouraged to pursue their passions, and given the freedom and opportunity to flourish in their final years. The team at Seymour Court demonstrate an exemplary ability to deliver hope and dignity in a palliative setting. Their phenomenal skill and approach provide the opportunity for close work between residents and staff, enabling the individual to reach acceptance of the dying process and fulfilling wishes in accordance with religious, cultural, and personal preferences.