Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.8 86 Reviews
  • Seymour Court, Plymouth
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Care Provided by Seymour Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marie Claire Foale (Manager)
  • Admission Criteria
    • NHS, Private or funded by council with nursing needs
    • Ages 55+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Seymour Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Fees are based on assessed needs.
  • (these prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Seymour Court is open 24 hours a day.


  • Parking

  • Parking is available on the road.


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Seymour Court Reviews (86)

Total of 86, showing 81-86
9.8

Seymour Court has a Review Score of 9.8 (9.751) out of 10, based on 32 reviews in the last 2 years. Over all time Seymour Court has 86 reviews.

Overall Experience

  • 81
  • 4
  • 1
  • 0
  • 0

Date Published

86
3
13
32
54

Review from Holly P (Granddaughter of Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely Phenomenal!
The staff's care, love and attention to detail is just staggering.
The home is like a 5* hotel! It's clean, well maintained, and lovely calming decor.
The home cooked meals are delicious, tea on tap, homemade cakes to delight. Simply fabulous.
Residents can reside in their
room or staff actively encourage them to socialise in the living room (no pressure). Regular activities are run. Activities can be run in your room even to play a game of cards or just to chat!
The hairdresser and chiropodist visit regularly (minimal cost) and do an excellent job alongside staff of keeping your loved one spick and span!
Medicine was ordered timely and if you needed anything from a doctor's visit it would be collected with very little wait.
My grandfather loved gardening. Management even got him a room to overlook the allotments beside the home.
I couldn't wish nor want for my loved one to be in any other place. Whether short or long term care is required, it's simply amazing!

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Review from Andrew P (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Seymour Court for one year. It is the second care home he has stayed in and as our first experience was terrible, we were concerned what this second care home was going to be like. Well we needn't have worried. This care home is absolutely wonderful. In fact it is hard to convey
and put in to words just how good it is. It is not one particular thing it is everything. As I work full time I find it sometimes difficult to visit my father as much as I would like to, but I don't worry too much as I know he has such a fantastic, amazing, incredibly kind, thoughtful and caring team of people looking after him. I would encourage anyone who may have a relative looking for a care home place to get them in to Seymour Court. I have completely 100% done the right thing for him. Other care homes could learn an awful lot by taking a look at Seymour Courts way of doing things. EXCELLENT completely undersells this care home, its so so much more than that.

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Review from Chris E (Son of Resident) published on 1 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very happy since she arrived here 4 Years ago. She can be a tough taskmaster and high maintenance at times, but the Home has always delivered and looked after her superbly. When the Home went into Administration 3 years ago the Manager and her Team did a magnificent job to keep the Home
running until it was purchased at the end of 2017.


Since Mannamead Care took over ownership there have been many improvements such as the Decor, Care etc. Their friendly, personable, hands-on, caring, family-orientated, efficient, patient-centred Management Style have improved/enhanced the Home still further.


The Manager and her Team continue to do a First Class Job. All the staff - the Carers, Nursing, Catering, Cleaning and Maintenance are outstanding. In my view the recent CQC report was unfair. The Home is excellent. Thank you so much for Caring.


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Review from Sandra D (Daughter of Resident) published on 7 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Seymour Court in August 2017 and although it was looking very tired and in need of refurbishment, but now thoroughly redecorated and upgraded, I instantly knew my mother would receive the care she needed and that has been the case. The staff from the manager (the most hands-on manager
I have encountered), nurses, care-assistants, kitchen staff, treat my mother with the love and care that I wish I could have given to her in her own home. My mother is visited almost daily by her family and her care is always of the same high standard.

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Review from Tracey M (Daughter of Resident) published on 18 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed there for 10 weeks before she sadly died and I cannot fault the care and compassion everybody who worked there has. They treated my mum with dignity and respect. Nothing was too much trouble for mum and us when we visited, it’s like a little family there, very homely with a fabulous atmosphere.
The night mum was poorly they gave us a family room to use if we wanted and they kept coming down to check all was ok and bringing endless cups of tea and food and was happy to explain everything, we cannot thank them enough for what they did for mum and for us. Thank you from the bottom of our hearts

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Review from Alison G (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care the staff gave to my mum, during the week she was there, sadly it was a short time for end of life care, nothing was too much trouble. All her children were able to stay with her, which we did, and they also looked after us. If anyone is looking for care for a loved one then
this is the place to go.


From going to look around before moving Mum there from hospital, the warmth and friendliness of the staff shone through from the kitchen staff up to the management, and we knew it was the right place to go.
All the staff made the situation a lot easier, and let us know everything that was happening and why. It has taken a while to write this review but I felt that it is only deserving to a fantastic team, who also came in on days off to take care of Mum. So if you are looking for somewhere, please put Seymour Court at the top of your list to look at, you will not be disappointed.


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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.751 for Seymour Court is calculated as follows: ( (288 Excellents x 5) + (53 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 358 Ratings = 4.751

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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