Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER
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9.8 72 Reviews
  • Belle Vue Care Home, Paignton
Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera.

Belle Vue Care Home is crafted to offer the finest in every aspect, from exceptional care and lovely accommodations to enchanting gardens, premium, tasty food, and engaging lifestyle activities. The home offers round-the-clock residential and nursing care for individuals with dementia in a secure and home-like setting.

The committed team, both skilled and empathetic, views each resident as an individual, which is evident in their personalised care approach. Equipped with the most recent care planning technology, the care team dedicates time to understand you, your family, and everything you hold dear.

Belle Vue has spacious communal areas for residents to sit and relax in, which are a perfect place for people to socialise and take part in activities but also offers quiet spaces for those who would like some peace and quiet.

Care Provided by Belle Vue Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Paula Melut (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 18+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Belle Vue Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,600
    • Self-Funded Residential Dementia Care £1,400 – £1,600
    • Self-Funded Nursing Care £1,400 – £1,600
    • Self-Funded Nursing Dementia Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,600
    • RESPITE Self-Funded Nursing Care £1,400 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,600
  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.


  • (these prices are only a guideline, please contact Belle Vue Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.


  • Parking
  • Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.


Total of 72, showing 1-20
9.8

Belle Vue Care Home has a Review Score of 9.8 (9.763) out of 10, based on 23 reviews in the last 2 years. Over all time Belle Vue Care Home has 72 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff friendly caring and very helpful nothing too much trouble very caring . Food excellent cleanliness perfect nothing too much trouble activities are brilliant everyone can join in according to ability and are given help if needed. Room are light airy and warm every so often they are taken
to beach which is so nice

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

What a fabulous review of Belle Vue Care Home! We have a wonderful team at Belle Vue who really are friendly, caring and very helpful. The team work hard to provide a clean home, excellent food and brilliant activities for everyone to enjoy. The trips to be beach are always enjoyed by those who go! Kind regards, Clare


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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident here for nearly 5 years on the dementia floor. The staff here are exemplary. They cared for and 'loved' my Dad all through his time here in particular the nursing staff and his carer who also cared for him. Sadly he passed away on 30th October but right through to the end he
was comfortable and well cared for. Again the staff were thoughtful and understanding to me and my family during the final days. The home is clean and the residents are happy and well fed. I can't recommend them enough. Thank you, he was happy here.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

Thank you for your kind words about Belle Vue Care Home! Please accept our sincere condolences for the loss of your father, he certainly was a very much loved member of our community. It's good to know that he was happy, well cared for and comfortable - our team work very hard to ensure that this is the case. We are glad that you and your family were also looking after in his final days. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Belle Vue Care Home for over twelve months. His care has been beyond criticism, competent and friendly staff who have been most kind and obligingly to all members of our family. The facilities and accommodation are first-rate, always very clean and tidy.
A huge improvement
on two previous nursing homes.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

Thank you for your lovely review of Belle Vue Care Home! Your brother is a much loved member of our home and we love having you, his family, with us, too. We are so pleased that you find the team competent, friendly and kind - they work hard to provide the best care possible for your brother. We pride ourselves on providing a lovely, clean and tidy environment and it's great that you are happy with this. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

We are now approaching our second year at Belle Vue Care Home. I can only say our time here has been outstanding and my siblings and myself are just absolutely amazed at the quality of care our brother receives. Nothing is too much trouble. Management, nurses and carers are all dedicated to making everyone
comfortable and supported. We feel so lucky every day to have found the perfect home. Thank you one and all.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

What a lovely review, thank you! We are so pleased to know that you see Belle Vue Care Home as being the perfect home. Our team do their very best to provide your brother with the best quality of care to ensure that not only is he comfortable and supported, but that you as a family feel comfortable and supported, too. Your gratitude and kind words will be passed on to the team. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has just gone into Belle Vue Care Home. Staff are so friendly and caring. The place is spotless and clean. He likes the home, he is happy with his room and loves the food.
I know my husband will be well looked after.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

We are really pleased that your husband likes Belle Vue Care Home! Our team works very hard to ensure that it has a friendly and caring atmosphere and that the environment is clean. Your husband is much loved and a pleasure to have with us. Thank you for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

A clean, well-run care home with attention to detail for all residents.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home

Thank you for your kind review of Belle Vue Care Home. Our team at Belle View work hard to ensure that it is a clean, well-run home and provide the best care for all residents. Kind regards, Clare.


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents have just recently moved into Belle Vue. Staff are friendly and caring.
Management staff are amazing, go above and beyond their duties.
Staff have made Mum and Dad, and us, so welcome. Looking forward to a long and happy future in Bellevue for my parents.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

It's great to read how well your parents are doing at Belle Vue. Thank you so much for taking the time to write a review.With best wishes, Honor Keatley Managing Director


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Overall Experience  Overall Experience 5.0 out of 5

Overall, such a great place. Clean and tidy. Great all-around outlook to care. Attentive and caring staff team. Made a difference to my dad's wellbeing in a positive way. Dad was in quite a bad care environment prior to coming to Belle Vue.
Thank you.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you for sharing your thoughts, it's great to read that you feel your Dad's wellbeing has improved. Your review will be very reassuring to new care seekers. With best wishes, Honor Keatley


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. They took great care of my friend right up to the end. The staff are great, staff wonderful. A very well run home cannot fault it, very impressed with all the events they carry out for the clients. A place full of smiles and laughter. Always someone to talk to if you are struggling.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you so much for sharing your thoughts at what must be a difficult time for you. It's great for the team to read your review and to understand what a positive impact they had, not only for your friend but for you too. With best wishes


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Overall Experience  Overall Experience 5.0 out of 5

I've always found my friend's care to be excellent.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for taking the time to write a review and for giving us a five-star rating! With best wishes, Honor.


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Overall Experience  Overall Experience 5.0 out of 5

We visit a friend of many years and the standard of care is outstanding. It is very reassuring that our friend is very happy.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review and thanks so much for the five-star rating! It's really helpful for new care seekers to read reviews to make an informed decision. With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The home provided outstanding care to my mother in the last few weeks of her life.
The staff treated her with nothing but kindness and dignity and are a credit to the organisation.
They were always pleasant and greeted me with a smile when I visited and I could see that they were often working under
difficult circumstances, but still nothing was too much trouble for them.
Any questions I had were always answered with a kindness that put me at ease and I knew that my mother was in the right place, receiving the care and attention that she deserved.
Once again, I cannot thank them enough.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

I am sorry to read that you have lost your mother. Thank you for taking the time to write a review at what must be a difficult time. It is good to read that your mother was clearly in the right place to be given the love, care and support she needed and that you too benefitted from that. With best wishes


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Overall Experience  Overall Experience 1.0 out of 5

My concerns for the care of my loved one in Belle Vue care home escalated over the period of residency. Numerous concerns were related to management.
Thankfully my loved one is no longer a resident at Belle Vue and is now resident in a nursing home providing kindness, care, compassion and dignity to
all the residents.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

I'm very sorry to read that your experience of Belle Vue is not what should be expected. I will discuss this with the team and management. With best wishes, Honor Keatley, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Once again, the staff excelled themselves, excellent Christmas Dinner and entertainment. The staff decorated the dining room, putting all the residents and their families around a large number of tables. A selection of non-alcoholic drinks was on offer, Farther Christmas gave out presents along with
their family. The whole experience for the residents and their families was very festive.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Sounds like great fun, I'm sad I missed it!
Thanks so much for sharing this and for your fantastic rating.
With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about how caring and friendly all the staff at Belle Vue are, we have been made to feel very welcome whenever we visit and they have gone above and beyond to settle Mum in. We were even able to join Mum for Christmas lunch with other residents and their families, quite an
undertaking but served up to all with a smile. They are always cheerful, easily approachable and show enormous patience. Mum has just moved into this care home to be near family, after Dad died she lost her confidence, stopped looking after herself properly and suffered several falls. She was very reluctant to give up her independence and move into care but since being here she is blooming, cared for and looks like her old self once more. Once she'd settled into life at Belle Vue, visiting the hair salon regularly, making friends, enjoying the meals and entertainment. Mum loves to chat and enjoys the company of both residents and staff, we couldn't ask for more, she is safe, happy and cared for. Thank you.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review! Thank you for sharing your thoughts and for the five star rating. It's great for other care seekers to read about the huge difference a care environment can make not only to improving the lives of our residents but also having a significant impact on their families. You wonderful words go to show just what a difference can be made. It's lovely to read about how your mum has blossomed. With best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Our relative moved to Belle Vue Care Home earlier this year and at the time she was very distressed, having viewed the home we felt it looked like a happy caring place. Fast forward a few months and wow! She is bright and alert, during my visit she was acknowledged by every passing staff member and
she waved to them. She was very calm and visibly improved in her health and well being. It was so reassuring to see. Each staff member told me how well she was doing and you could hear the care and understanding in their voices. From the minute you enter the building it really is a home away from home but with all of the facilities required when 24 hour care is needed.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a truly lovely review, thank you.
This will be so helpful to others who are just starting to look at care homes for their loved one.


With best wishes,
Honor Keatley
Managing Director


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Overall Experience  Overall Experience 5.0 out of 5

From the onset, Mum received exemplary care in what proved to be her final days.
The staff were caring, compassionate, attentive, professional and kind. We were welcomed into a homely environment where we could visit as we wished. Thank you to the team.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

I am truly sorry to hear that you have lost your mum but am reassured to read what wonderful care she received.
Thank you for sharing your thoughts on what must be a difficult time.
With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Belle Vue Care Home since October 2019, when her Alzheimer's made it hard to keep her at home, despite the fact that I'm a retired geriatric nurse. Mum's emotional and well-being needs are more than met.
The nursing staff and cleaners are brilliant with the residents. The atmosphere
is one of a big happy family. The meals are not only nutritional and filling they are plentiful. I have eaten with Mum myself and found them delicious.
Tea and coffee are readily available for residents and visitors alike.
The rooms are spacious, clean and well-furnished. Activities for the residents are varied and fun we get photos and updates on what activities they are doing. Our input of anything Mum might enjoy that she hasn't yet been offered is immediately rectified and Mum's needs are met.
I couldn't recommend Belle Vue highly enough. Mum's happy and extremely well cared for.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a fantastic 5-star review and comments.
It's wonderful to read about your experiences and those of your mum. It's great how you've included everyone in your review - the team love reading about what a difference they make.
With best wishes,
Managing Director.


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Overall Experience  Overall Experience 4.0 out of 5

Very happy to say Belle Vue Care Home is generally a very happy place for the residents and the staff are happy to help the service users and visitors. April seems to have been a time for smiles as mask wearing is no longer compulsory (with the reduction in Covid-19), subsequently communications by
expression are bringing emotional rewards for residents, visitors and staff.
Thank you all for helping my mum live her best life possible.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review - thank you.
Being able to smile properly again is a real joy and one which will make a huge difference to our residents. I'm glad your mum is being enabled to live her best life - that's great!
With best wishes,
Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Making the decision to place our gran in a home was the hardest one, especially during lockdown! However, it was the best decision we could have made in placing Gran at Belle Vue! The staff have supported us all, and most importantly our grampa with the transition and has helped in a vast improvement
in our gran's health. She is able to wander to her heart's content which is all she ever wanted to do at home.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a lovely review. I love the fact that your gran can now wander whenever she chooses to.
It's great to read what a positive impact Belle Vue has had on your whole family.
Thank you for sharing this.
With best wishes.


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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Belle Vue Care Home is calculated as follows: ( (230 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 270 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Paula

Paula Melut

Job Title: Registered Home Manager

Joined: 2018

Welcome to Belle Vue Care Home’s profile, have a look around, and meet the team if you have any questions about our services, please do not hesitate to get in touch.


A little about me; I’m Paula, a Registered Nurse, and Home Manager of Belle Vue Care Home. I was born in Romania and moved to the Southwest Coast of the UK in 2014. I began working for Harbour Healthcare in 2018 and can honestly say, I have never looked back. I work alongside a great team handpicked for their kind and caring natures. Each team member shows dedication, skill, and knowledge to care for our residents. We all receive thorough and ongoing training to provide an excellent standard of care, which makes me proud to be part of the Belle Vue Care Home Team.


I bring my ‘teacup chihuahua’ to work each day, she’s the best companion. She loves snuggles and cuddles and will happily spend all day curled up on an inviting lap! Her name is Ruby.


You will often see me with my sleeves rolled up attending to our residents. Caring and Nursing for people is my passion and spending time with the residents is something I take pride in every day.


Tina

Tina Bartin

Job Title: Deputy Home Manager

Hi, my name is Tina. I am the Deputy Home Manager at Belle Vue Care Home.


Sam

Sam Smith

Job Title: Unit Manager

Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.


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Celia Barrett

Job Title: Administrator

Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.


Babar

Babar Coughlin

Job Title: Receptionist

Hi, my name is Babar. I am one of the receptionists at Belle Vue Care Home.


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Andrew Forrow

Job Title: Receptionist

Joined: 2023

Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.


Frequently Asked Questions about Belle Vue Care Home

What types of Care is Belle Vue Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belle Vue Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Belle Vue Care Home have?

There are 46 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Belle Vue Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belle Vue Care Home to the centre of Paignton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.