Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.
Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Street parking adjacent to the Home but please ensure you follow any restrictions in place.
Belle Vue Care Home has a Review Score of 9.8 (9.763) out of 10, based on 23 reviews in the last 2 years. Over all time Belle Vue Care Home has 72 reviews.
Review from Edna A (Friend of Resident) published on 5 March 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
What a fabulous review of Belle Vue Care Home! We have a wonderful team at Belle Vue who really are friendly, caring and very helpful. The team work hard to provide a clean home, excellent food and brilliant activities for everyone to enjoy. The trips to be beach are always enjoyed by those who go! Kind regards, Clare
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Review from Kay P (Daughter of Resident) published on 21 February 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
Thank you for your kind words about Belle Vue Care Home! Please accept our sincere condolences for the loss of your father, he certainly was a very much loved member of our community. It's good to know that he was happy, well cared for and comfortable - our team work very hard to ensure that this is the case. We are glad that you and your family were also looking after in his final days. Kind regards.
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Review from Mike B (Brother of Resident) published on 18 December 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
Thank you for your lovely review of Belle Vue Care Home! Your brother is a much loved member of our home and we love having you, his family, with us, too. We are so pleased that you find the team competent, friendly and kind - they work hard to provide the best care possible for your brother. We pride ourselves on providing a lovely, clean and tidy environment and it's great that you are happy with this. Kind regards.
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Review from P B (Sister of Resident) published on 18 December 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
What a lovely review, thank you! We are so pleased to know that you see Belle Vue Care Home as being the perfect home. Our team do their very best to provide your brother with the best quality of care to ensure that not only is he comfortable and supported, but that you as a family feel comfortable and supported, too. Your gratitude and kind words will be passed on to the team. Kind regards.
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Review from Susan G (Wife of Resident) published on 29 November 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
We are really pleased that your husband likes Belle Vue Care Home! Our team works very hard to ensure that it has a friendly and caring atmosphere and that the environment is clean. Your husband is much loved and a pleasure to have with us. Thank you for your kind words!
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Review from Eddie B (Husband of Resident) published on 20 October 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Belle Vue Care Home
Thank you for your kind review of Belle Vue Care Home. Our team at Belle View work hard to ensure that it is a clean, well-run home and provide the best care for all residents. Kind regards, Clare.
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Review from Tracy N (Daughter of Resident) published on 5 September 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
It's great to read how well your parents are doing at Belle Vue. Thank you so much for taking the time to write a review.With best wishes, Honor Keatley Managing Director
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Review from Brendon P (Son of Resident) published on 17 June 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you for sharing your thoughts, it's great to read that you feel your Dad's wellbeing has improved. Your review will be very reassuring to new care seekers. With best wishes, Honor Keatley
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Review from J R (Private Carer of Resident) published on 4 June 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review. Thank you so much for sharing your thoughts at what must be a difficult time for you. It's great for the team to read your review and to understand what a positive impact they had, not only for your friend but for you too. With best wishes
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Review from Anthony S (Friend of Resident) published on 24 May 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for taking the time to write a review and for giving us a five-star rating! With best wishes, Honor.
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Review from Jane J (Friend of Resident) published on 15 May 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review and thanks so much for the five-star rating! It's really helpful for new care seekers to read reviews to make an informed decision. With best wishes.
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Review from Sean H (Son of Resident) published on 29 April 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
I am sorry to read that you have lost your mother. Thank you for taking the time to write a review at what must be a difficult time. It is good to read that your mother was clearly in the right place to be given the love, care and support she needed and that you too benefitted from that. With best wishes
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Review from J H (Next of Kin) published on 18 April 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
I'm very sorry to read that your experience of Belle Vue is not what should be expected. I will discuss this with the team and management. With best wishes, Honor Keatley, Managing Director.
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Review from Christopher C (Husband of Resident) published on 18 January 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Sounds like great fun, I'm sad I missed it!
Thanks so much for sharing this and for your fantastic rating.
With best wishes.
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Review from Sue B (Daughter of Resident) published on 10 January 2024
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review! Thank you for sharing your thoughts and for the five star rating. It's great for other care seekers to read about the huge difference a care environment can make not only to improving the lives of our residents but also having a significant impact on their families. You wonderful words go to show just what a difference can be made. It's lovely to read about how your mum has blossomed. With best wishes, Managing Director.
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Review from R H (Granddaughter of Resident) published on 13 November 2023
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a truly lovely review, thank you.
This will be so helpful to others who are just starting to look at care homes for their loved one.
With best wishes,
Honor Keatley
Managing Director
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Review from Wendy K (Daughter of Resident) published on 20 July 2023
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
I am truly sorry to hear that you have lost your mum but am reassured to read what wonderful care she received.
Thank you for sharing your thoughts on what must be a difficult time.
With best wishes.
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Review from Ann C (Daughter-in-law of Resident) published on 15 May 2023
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a fantastic 5-star review and comments.
It's wonderful to read about your experiences and those of your mum. It's great how you've included everyone in your review - the team love reading about what a difference they make.
With best wishes,
Managing Director.
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Review from M L (Daughter of Resident) published on 13 May 2023
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review - thank you.
Being able to smile properly again is a real joy and one which will make a huge difference to our residents. I'm glad your mum is being enabled to live her best life - that's great!
With best wishes,
Managing Director.
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Review from Kate B (Granddaughter of Resident) published on 26 April 2023
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a lovely review. I love the fact that your gran can now wander whenever she chooses to.
It's great to read what a positive impact Belle Vue has had on your whole family.
Thank you for sharing this.
With best wishes.
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The Review Score of 9.8 (9.763) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.763 for Belle Vue Care Home is calculated as follows: ( (230 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 270 Ratings = 4.763
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2023
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Job Title: Registered Home Manager
Joined: 2018
Welcome to Belle Vue Care Home’s profile, have a look around, and meet the team if you have any questions about our services, please do not hesitate to get in touch.
A little about me; I’m Paula, a Registered Nurse, and Home Manager of Belle Vue Care Home. I was born in Romania and moved to the Southwest Coast of the UK in 2014. I began working for Harbour Healthcare in 2018 and can honestly say, I have never looked back. I work alongside a great team handpicked for their kind and caring natures. Each team member shows dedication, skill, and knowledge to care for our residents. We all receive thorough and ongoing training to provide an excellent standard of care, which makes me proud to be part of the Belle Vue Care Home Team.
I bring my ‘teacup chihuahua’ to work each day, she’s the best companion. She loves snuggles and cuddles and will happily spend all day curled up on an inviting lap! Her name is Ruby.
You will often see me with my sleeves rolled up attending to our residents. Caring and Nursing for people is my passion and spending time with the residents is something I take pride in every day.
Job Title: Deputy Home Manager
Hi, my name is Tina. I am the Deputy Home Manager at Belle Vue Care Home.
Job Title: Unit Manager
Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.
Job Title: Administrator
Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.
Job Title: Receptionist
Hi, my name is Babar. I am one of the receptionists at Belle Vue Care Home.
Job Title: Receptionist
Joined: 2023
Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.