Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER
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9.8 72 Reviews
  • Belle Vue Care Home, Paignton
Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera.

Belle Vue Care Home is crafted to offer the finest in every aspect, from exceptional care and lovely accommodations to enchanting gardens, premium, tasty food, and engaging lifestyle activities. The home offers round-the-clock residential and nursing care for individuals with dementia in a secure and home-like setting.

The committed team, both skilled and empathetic, views each resident as an individual, which is evident in their personalised care approach. Equipped with the most recent care planning technology, the care team dedicates time to understand you, your family, and everything you hold dear.

Belle Vue has spacious communal areas for residents to sit and relax in, which are a perfect place for people to socialise and take part in activities but also offers quiet spaces for those who would like some peace and quiet.

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Care Provided by Belle Vue Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Paula Melut (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 18+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Belle Vue Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,600
    • Self-Funded Residential Dementia Care £1,400 – £1,600
    • Self-Funded Nursing Care £1,400 – £1,600
    • Self-Funded Nursing Dementia Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,600
    • RESPITE Self-Funded Nursing Care £1,400 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,600

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Belle Vue Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.


  • Parking

  • Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.


Belle Vue Care Home Reviews (72)

Total of 72, showing 21-40
9.8

Belle Vue Care Home has a Review Score of 9.8 (9.763) out of 10, based on 23 reviews in the last 2 years. Over all time Belle Vue Care Home has 72 reviews.

Overall Experience

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Date Published

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Review from Julie L (Daughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been absolutely amazing in caring for my dad. My dad has had complex needs for many years and cannot communicate very well. They have treated him with respect and dignity throughout his stay.
The staff listen to any concerns we have and acts on them and reports back to me.
We
recently celebrated my dad's 90th birthday and Belle Vue organised an area where we could be together as a family. The room was decorated and a cake was provided and endless amounts of tea and coffee.
Thank you so much you're really appreciated.
Kind regards from our family.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you for taking the time to describe your experience of your dad's care at Belle Vue. It really is appreciated.
With best wishes.


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Review from Colin B (Son of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Belle Vue Care Home for the past 4 weeks. She was very anxious at first but thanks to the dedication, care, atmosphere and hard work of the staff, Mum has settled in very well and joined in on various activities the home offers. Food is catered for Mum's needs and every one of the
staff is approachable and helpful. I can now feel rested knowing Mum is well looked after so big, big thank you to all the staff at Belle Vue. Keep up the great work.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for your lovely review. It's great to read what a difference being at Belle Vue has made both to your mum and yourself.


With best wishes,
Honor Keatley
Managing Director


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Review from Paula w (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since January 2023, after a fall in the home and a broken hip, her underlying health deteriorated (Mum has Parkinson's and dementia).
From the first instance going into Belle Vue, it filled me with comfort, as the compassions from all staff on site the catering, reception, nursing
team, HCA just everyone. I feel reassured not only are Mum's medical needs being looked after but also that they respect the voice of the resident, her dignity and that of her family.
Outstanding in the operations of the meals provided, and cleanliness, entertainment would give the holiday camps a run for the money, bespoke to the ages and interests of all residents.
Thank you all so much, I am very grateful for what you all do.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a truly wonderful review. Thank you for considering all our team members in their relevant roles, it really does take a whole team to deliver such a fantastic service.
With best wishes.


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Review from Catherine E (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home. Spotlessly clean with very caring lovely staff and management. Lots going on for those who need to be entertained.From what we saw the food looked very good, with appropriate portions and they were always keen to accommodate my mother's needs.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a lovely review. Thank you so much for taking the time to share your thoughts.


Best wishes,


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Review from C H (Son of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home has provided our mum with a wonderful and caring environment. The manager and staff are amazing, so caring and kind. They provided wonderful care for her, for the last 2 years of her life, sensitive, kind and professional end-of-life care. We are so grateful for their care and attention.
She was very happy there and the staff all loved her so that was a great comfort to us as a family. Highly recommend this wonderful nursing home

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you for sharing your thoughts. It's great to read that during your mum's time at Belle Vue, she was happy and loved.


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Review from Michael W (Husband of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Belle Vue Care Home since the beginning of July. I have found the home very clean and well-managed. The staff are very friendly, helpful and caring. I would not hesitate in recommending to others Belle Vue for their relatives to be cared for.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for taking the time to submit your 5-star review.


With best wishes,
Honor Keatley
Managing Director


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Review from Rachel W (Daughter of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Belle Vue in June 2022. As a family, we visited several nursing homes and Belle Vue is without doubt head and shoulders above the rest. Staff are polite and welcoming, the home is spotlessly clean and the manager is fantastic, she has helped with settling Mum in, very quickly recognising
all of Mum's needs. Nothing is too much trouble. Communication is excellent which is so important when we, as a family, cannot be with Mum 24 hours a day. Thank you for all you do!

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you so much for taking the time to write it. Communication is always key so it's great to read that it is excellent!


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Review from Karen H (Daughter of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we visited five nursing homes while researching for the perfect nursing home for our mum. Belle Vue Care Home stood head and shoulders above them all. From that initial meeting to Mum's moving-in day and every day since we have been made to feel welcome and supported. The care and attention
Mum receives from every single Belle Vue team member are exemplary. The Belle Vue family is a fabulous family to belong to, whether you are a resident or a relative. Words cannot express how amazing the manager and her team are. The whole ethos of the home is excellent. We know as a family that if Mum could have picked her own nursing home, she would have picked Belle Vue.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for writing such a wonderful review encompassing the whole team. It is wonderful to read about the great care delivered not only to your mum but to you all as a wider family.


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Review from Roger H (Husband of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good, caring community which is trying to improve and is succeeding.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for taking the time to recognise the improvements at Belle Vue.


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Review from Samantha C (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belle Vue and its staff were amazing with Dad, helping us to celebrate Mum and Dad’s 50th wedding anniversary. Whilst not quite how they’d hoped they’d spend the occasion, Mum and Dad were treated superbly, and the staff went above and beyond to ensure our whole family were able to celebrate together.
After what has been an awful year, it was so lovely to come together and celebrate their lives together. Belle Vue’s manager was excellent at communicating with Mum and me over emails and in-person about how we could make plans.The manager organised a special room and outdoor space so that we could all be together. The grandchildren were even considered with the fab staff leaving them a tray of choccies and biscuits. It’s these little touches that really make the difference. The staff had also made a sign with their names on and decorated the room. Such care and compassion. We are so pleased that Dad is being so well looked after and that the care home support not just him but us, his family.

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Review from Sian T (Daughter of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum was transferred to Belle Vue by Torbay hospital, and with COVID restrictions, we couldn't see mum for 4 days. The staff contacted us to find out mums needs and her preferences. Unfortunately, mum was identified as being at end of life, but we were able to stay with mum day and night, we are
three sisters and all mum wanted was her girls. We met an agency care assistant, who was shocked we were spending the night with mum, we promised mum she would not die alone. The next day she came in with home-cooked meals for us. This huge act of kindness made us realise that mum was being looked after by exceptional people and made a difficult time easier. On the second night we stayed, a male care assistant bought us comfortable armchairs. Mum was looked after with compassion, kindness and respect, she was spoken to in a gentle, friendly manner and her wishes were respected. We were also treated with great compassion. Belle Vue has changed our opinion of nursing homes.

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Review from S K (Daughter of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum suffers from dementia and has settled in extremely well over the past year. Seems happy and settled.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you for taking the time to submit a review. It's great to read that your mum has settled in so well.


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Review from C A (Wife of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of this home and staff. All the staff are passionate about their job and residents. So thankful to have my husband being cared for at Belle View.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you for taking the time to write such a lovely review. It's good to read what a good experience both yourself and your husband are experiencing.


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Review from J S (Partner of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I made visits on three successive days having come far, I was met and treated in a very friendly, efficient way by all the staff I met each day. I sensed a true caring attitude by the staff to the residents and to visitors and I feel relieved to know that my partner is in the best possible place for
the care she needs and deserves. Thank you.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for your lovely review. I'm glad you were able to feel reassured by your visit.


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Review from J H (Wife of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I felt at peace and relaxed the first time I entered the reception area and it's not changed since visiting more. Thank you. I myself would certainly book myself in.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you so much for sharing this .


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Review from Roger H (Husband of Resident) published on 16 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife went into Belle Vue in June 2020. I had been caring for her for many months but by June, she needed professional care that alas, I could not provide. The staff are excellent, very caring and kind and they have now become her second family. She now seems settled and happy at Belle Vue and the
only problem I have is visiting, as the care home must be careful. I hope vaccinations will soon be done so that contact visiting can take place again.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for submitting a review. It is such a hard decision to move someone you love and have cared for into a care home environment but it is great to hear that the Belle Vue team have worked their magic and we too hope that you will soon be able to visit freely.


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Review from J C (Wife of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff have been kind and helpful through the pandemic keeping the residents happy. I can't wait to see my husband in the usual way I've not seen him inside since March and missed our Golden Wedding Anniversary. I know we had to do it but it was hard. It was so hard for all the staff they were
so tired, they all have been brilliant.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for your lovely words and congratulations on your Golden Wedding Anniversary. I hope you are able to celebrate soon with your husband.


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Review from Alan T (Brother of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had a neurological disorder that affected her ability to walk and which became progressively worse. She was also diagnosed with Leukemia and Lymphoma and spent several weeks in hospital. After leaving hospital, she spent a short period in a care home before going to Belle Vue Care Home in
Sept 2019. The nursing staff at Belle Vue were excellent. I was informed immediately if there was any change in my sister's condition and what action was being taken. The care staff were sympathetic to my sister's condition and made time to chat and respond to her needs. An activities coordinator helped her maintain her interest in crafts. Unfortunately, her health deteriorated. She also caught COVID 19 and went into hospital. She survived and returned to Belle Vue but died some weeks later.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

I am sorry you have recently lost your sister. Thank you for taking the time to write such a positive review at what must be a difficult time for you.


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Review from B H (Husband of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Belle Vue is a lot better now than in previous years. Would be nice for residents on the dementia floor to be taken outside more. Personal care is good - baths could be more frequent. Food good.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write a review. I will share it with the Home Manager so she can address it. As you may know, we have now installed a fantastic spa bath and are having the gardens re-landscaped to make them accessible to all.


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Review from S K (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home with caring and compassionate carers. It's a home from home for mum and all the staff treat her with love and care even in difficult times. Food, activities and cleanliness are a very high standard and the bedrooms and ensuites like a hotel. Fantastic.

Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you for taking the time to write it. I'm so pleased it feels like a home from home for your mum.


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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Belle Vue Care Home is calculated as follows: ( (230 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 270 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (6)

Paula

Paula Melut

Job Title: Registered Home Manager

Joined: 2018

Welcome to Belle Vue Care Home’s profile, have a look around, and meet the team if you have any questions about our services, please do not hesitate to get in touch.


A little about me; I’m Paula, a Registered Nurse, and Home Manager of Belle Vue Care Home. I was born in Romania and moved to the Southwest Coast of the UK in 2014. I began working for Harbour Healthcare in 2018 and can honestly say, I have never looked back. I work alongside a great team handpicked for their kind and caring natures. Each team member shows dedication, skill, and knowledge to care for our residents. We all receive thorough and ongoing training to provide an excellent standard of care, which makes me proud to be part of the Belle Vue Care Home Team.


I bring my ‘teacup chihuahua’ to work each day, she’s the best companion. She loves snuggles and cuddles and will happily spend all day curled up on an inviting lap! Her name is Ruby.


You will often see me with my sleeves rolled up attending to our residents. Caring and Nursing for people is my passion and spending time with the residents is something I take pride in every day.


Tina

Tina Bartin

Job Title: Deputy Home Manager

Hi, my name is Tina. I am the Deputy Home Manager at Belle Vue Care Home.


Sam

Sam Smith

Job Title: Unit Manager

Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.


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Celia Barrett

Job Title: Administrator

Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.


Babar

Babar Coughlin

Job Title: Receptionist

Hi, my name is Babar. I am one of the receptionists at Belle Vue Care Home.


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Andrew Forrow

Job Title: Receptionist

Joined: 2023

Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.