Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.
Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Street parking adjacent to the Home but please ensure you follow any restrictions in place.
Belle Vue Care Home has a Review Score of 9.8 (9.763) out of 10, based on 23 reviews in the last 2 years. Over all time Belle Vue Care Home has 72 reviews.
Review from David L (Son of Resident) published on 22 May 2019
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your lovely review. The team at Belle Vue will value your feedback in knowing that they did all they could to ensure your mother's life at Belle Vue was a good one.
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Review from Tracey (Daughter of Resident) published on 14 December 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you for taking the trouble to review Belle Vue and for your recommendation of the home to others. The team work so hard to ensure that every resident receives the very best of care, no matter what their circumstances, it is so good to know that their efforts do not go un-noticed. Kind regards
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Review from Andy (Son of Resident) published on 5 December 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Many thanks for taking the time to review Belle Vue Care Home. I take on board all of your comments and I will be certain to convey your suggestions to the team so that they can further improve the quality of service to family members. With regard to door codes, they are in place for resident safety and security, so different areas of the home have to have their own keypad numbers. The staff are always on hand to help with door access and they know all of the numbers, which helps! I was so pleased to read your feedback regarding the professional care delivered to your Mum, the fact you report that residents are 'comfortable, at ease, well-looked after, well fed and above all feel safe and respected' shows that the most important considerations are being addressed. Thank you for your recommendation to others, it is much appreciated. Kind regards.
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Review from B D (Daughter of Resident) published on 2 October 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your review and for reporting on the care your mother received and the support your family experienced at Belle Vue. I am sure that your experience will do much to reassure others. Kind regards.
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Review from Krystyna P (Friend of Resident) published on 30 May 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your review. I am so glad that all of the hard work by the team is being noticed and 'felt' by residents and visitors alike. Our new manager brings so much experience to the role and the team are appreciative of her leadership and approach. Well done, we very much appreciate your hard work and thanks for the efforts of the whole team who are working so hard to continuously lift standards! Kind regards
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Review from Stephen R (Son-in-law of Resident) published on 4 April 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
How great it is to have feedback from a family member about their experience of our menu and dining service. There is always a generally held presumption that food in care homes is not of a standard it should be, but your review proves otherwise. We very much appreciate the time and trouble you took to review the Valentines Day lunch you attended and we are all so pleased that you enjoyed your meal. Come again for dinner! Kind regards
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Review from Francis D (Widow Widower) published on 4 April 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your review of Belle Vue Care Homes care and services. Your experience will do much to give reassurance to those families searching for care for their loved one. Kind regards
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Review from Lisa R (Daughter of Resident) published on 22 March 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your comments, they are much appreciated. The picture you give of your Mother's experience will do much to reassure those who are searching for care for a loved one. We'll be sure to share your comments with our team at the home. Kind Regards.
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Review from Jan R (Daughter of Resident) published on 21 March 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thanks so much for your very positive review, it will certainly help to reassure those families who are searching for a 'forever home' for a loved one. I'm just sorry I missed the roast lamb! Kind regards.
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Review from Charlie J (Husband of Resident) published on 21 March 2018
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Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for taking the time and trouble to review Belle Vue. We are very pleased that you have 'peace of mind', that is very important to us. Kind regards.
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Review from Sybil R (Resident) published on 8 March 2018
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Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your feedback particularly your comments regarding the nurses and staff. We will look into the points you raised regarding evening/night times, meal temperatures and the laundry service. We are always grateful for feedback and will take action as appropriate.
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Review from Debra N (Daughter of Resident) published on 23 May 2016
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The Review Score of 9.8 (9.763) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.763 for Belle Vue Care Home is calculated as follows: ( (230 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 270 Ratings = 4.763
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2018
Welcome to Belle Vue Care Home’s profile, have a look around, and meet the team if you have any questions about our services, please do not hesitate to get in touch.
A little about me; I’m Paula, a Registered Nurse, and Home Manager of Belle Vue Care Home. I was born in Romania and moved to the Southwest Coast of the UK in 2014. I began working for Harbour Healthcare in 2018 and can honestly say, I have never looked back. I work alongside a great team handpicked for their kind and caring natures. Each team member shows dedication, skill, and knowledge to care for our residents. We all receive thorough and ongoing training to provide an excellent standard of care, which makes me proud to be part of the Belle Vue Care Home Team.
I bring my ‘teacup chihuahua’ to work each day, she’s the best companion. She loves snuggles and cuddles and will happily spend all day curled up on an inviting lap! Her name is Ruby.
You will often see me with my sleeves rolled up attending to our residents. Caring and Nursing for people is my passion and spending time with the residents is something I take pride in every day.
Job Title: Deputy Home Manager
Hi, my name is Tina. I am the Deputy Home Manager at Belle Vue Care Home.
Job Title: Unit Manager
Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.
Job Title: Administrator
Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.
Job Title: Receptionist
Hi, my name is Babar. I am one of the receptionists at Belle Vue Care Home.
Job Title: Receptionist
Joined: 2023
Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.