Mount Olivet Nursing Home

2 Great Headland Road, Paignton TQ3 2DY
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9.6 95 Reviews
  • Mount Olivet Nursing Home, Paignton
Mount Olivet Nursing Home specialises in advanced nursing care needs, with dedicated and qualified staff maintaining a secure and friendly atmosphere.

Living at Mount Olivet will ensure that you are considered as an individual and receive distinctive, personalised care that respects individuality while they provide dignified and professional assistance to you. The home is well supported by the local multidisciplinary healthcare team so you can be assured that your clinical, personal and social care needs are fully met.

Residents can enjoy Mount Olivet Nursing Home's commanding position with sea views overlooking Torbay from Torquay to Brixham. Mount Olivet is an environment that is enriching, with gardens to relax in, spacious lounges to meet in, along with a host of activities, entertainment and visitors on a weekly basis. Residents can join in as much or as little as they wish.

Meals are freshly prepared on-site using local fruit, vegetable and meat suppliers and a daily choice from the menu ensures all tastes are catered for including special dietary needs.

Rated ' Outstanding' by CQC Jan 2018.

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Care Provided by Mount Olivet Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jodie Nelder (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Mount Olivet Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,600
    • Self-Funded Nursing Care £1,350 – £1,600

  • Please see our website for Key Information and Additional Informational which will help you make a decision about care and fees. Additional services such as hairdressing and chiropody are charged separately. This information can be found on our website as mentioned above
  • (these prices are only a guideline, please contact Mount Olivet Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting


  • Parking

  • Large Car Park


Mount Olivet Nursing Home Reviews (95)

Total of 95, showing 1-20
9.6

Mount Olivet Nursing Home has a Review Score of 9.6 (9.560) out of 10, based on 25 reviews in the last 2 years. Over all time Mount Olivet Nursing Home has 95 reviews.

Overall Experience

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  • 13
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Review from M B (Son of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The review only specifies 1 month but my review is based on a 12 month residency.
I visited the nursing home prior to my Mother taking up residency. I was struck firstly by the cleanliness of all areas I saw. The rooms I saw, that my Mother would be offered, were all light,and well decorated. These
rooms either had views onto a well kept garden, with patio door access, or on upper floors, a sea and coastal view.
The manageress was both professional and reassuring. I made my decision on my initial assessment, not the CQC rating. The latest rating is now rated at 'good',which is well deserved.
All carer staff are very well trained and carry out their role professionally.
The home has its own transport, and driver.
A variety of interests and entertainment is provided.
The nursing staff listen to residents families and do carry out their wishes if these are sensible and do not jeopardise the residents health.
The management is excellent, giving confidence in the care provided.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing Home

Thank you for taking the time to share such lovely words regarding Mount Olivet and the wonderful staff who go above and beyond. It was a pleasure to take care of your mum and welcome her into the family environment at Mount Olivet, she was loved by all and shall be missed. Equally we will miss your visits too so please do keep in contact with attending our community events. I will ensure your comments are passed on to all our staff as they do mean a lot to everyone.


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Review from M D (Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been my first experince at staying in a nursing home. The overall standard of care is good and I have been treated with dignity by staff. The management is excellent and the rooms are good.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing Home

Thank you for your kind words and for acknowledging the excellent care that we are proud to provide at Mount Olivet. We are glad that you chose us to support you with your rehabilitation care. I will ensure your kind words are passed on to all the staff who have enjoyed providing outstanding care to yourself and all other residents at Mount Olivet.


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Review from E L (Husband of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is at Mount Oliveet Nursing Home, caring, nursing management. Excellent.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing Home

Thank you for your kind words and for acknowledging the excellent care that we are proud to provide at Mount Olivet. It is a joy to assist your wife each day. I will pass on your comments to the team. Kind regards, Jodie


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Review from Matthew R (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to move my mother unexpectedly into care after a deterioration in health, was made so much easier due to the diligence and respect shown by all of the staff and management at Mount Olivet. Mum adjusted so much more quickly than I expected due to the friendly and welcoming staff who engaged with
her. The care and attention demonstrated were always to the highest level, and whenever I visited, Mum always spoke highly of everyone. She even went as far as saying that she missed everyone there when admitted to hospital. Sadly we lost Mum recently, but I am so grateful to everyone at Mount Olivet for the care and compassion they showed her, and I wish to extend our sincere thanks for making her final days happy ones.

Reply from Jodie Nelder, Registered Manager at Mount Olivet Nursing Home

Thank you for taking the time to share such lovely words regarding Mount Olivet and the wonderful staff who go above and beyond. It was a pleasure to look after your mum and welcome her into the family environment at Mount Olivet, she was loved by all and shall be missed. I will ensure your comments are passed on to all our staff.


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Review from Lynn H (Friend of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has a lovely room with a lovely outlook and lovely attentive staff who are very welcoming. The food that she's given she really enjoys as it's very varied and tasty! Her favourite is the trifle!

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you so much for this. 5 stars for all categories shows us we are achieving all that we set out to do and goes a long way to re-assuring our wonderful employees that they are truly appreciated.


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Review from A B (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live four hours from the area. I had to be assured that my father was treated with respect for his dignity and well-being. During my visits, I could see that there was a genuine warmth to all in their care. Moreso that this warmth towards the staff from Father was reciprocal.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

It was a pleasure to look after your father for the short time that we did. We appreciate your taking the time to leave us a review. I will pass this on to the Home Manager and our staff at Mount Olivet.


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Review from Paul T (Respite Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staying here to regain my independence after a stay in hospital. All staff are nothing but professional, polite, funny but most of all caring. Nothing is too much trouble. They are taking very good care of me, and for that, I salute them.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

It's lovely to hear you have enjoyed your stay with us. I will make sure the staff at Mount Olivet are aware of your kind words and wish you a speedy recovery.


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Review from Marilyn P (Sister of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A member of the hospital staff helped me choose a nursing home for my brother. I lived in the north of England and my brother had lived in Devon. He wished to remain in Devon. After speaking to management I made my decision. My brother was happy there, he said the staff were caring and on my visits,
I found them supportive.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for the review you have left for us. We are pleased to hear both you and your brother are happy with the choice you made. We pride ourselves on the care and support we give to those we care for and to their visiting family and friends.


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Review from S N (Respite Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came here for convalescence after 5 months in hospital and leg amputation/ Superb place, lovely room, caring staff, hands-on manager. Would recommend to anyone. 10 out of 10.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for your comments. I have spoken with the nurses and carers and they say It has been a pleasure looking after you and they are all very much looking forward to you coming back to us from your hospital stay.


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Review from Sheila U (Sister of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and dedication your lovely staff have given to my sister over the last three years has been truly wonderful.
Not only did you do your very best for my sister, but also your kindness to me made a very difficult time so much easier.
My heartfelt thanks to you all, I wish you all good health
and happiness in all you do in the future.
My grateful thanks.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

It was a pleasure to be able to look after your sister for as many years as we did. She will be missed. Thank you for your feedback. Our wonderful carers, nurses and team will be happy to hear your comments for sure.


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Review from Louise T (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Mount Olivet for several months until she passed away just before Christmas. She received end-of-life care and passed away peacefully at the grand old age of 92. I would like to thank all the staff at Mount Olivet for their kind and loving care of my mother. Including the manager,
the nurses and all the wonderful carers. A staff member needs a special mention. Also including the housekeeping staff, the chefs and kitchen staff. Not only did they provide my mother with exceptional care at the most difficult time of her life, they also looked after our family so well at such a distressing time. They really made a very challenging time bearable. I will never forget their care. I would recommend this nursing home wholeheartedly. Thank you all for your kindness.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

To be acknowledged for the exceptional care we provided for your mum is greatly appreciated. Your comments will certainly be passed on to all our staff at Mount Olivet. Our staff are exceptional and we are very proud of them and the work they all do so thank you for letting us know.


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Review from Nicola F (Daughter of Resident) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received palliative care at Mount Olivet. Sadly he was only there for a couple of weeks before he passed away. Dad received the most amazing care by all the carers, nurses, I didn't have to worry about anything. Nothing was too much trouble and I'm sure Dad was grateful for all the kindness he
was shown. The staff were all lovely, friendly, polite and helpful. They looked after me as much as Dad, always checking I was ok, if I needed food and drinks, I was even allowed to sleep in Dad's room to be with him. I can't thank Mount Olivet enough. Thank you for everything.

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Review from Su G (Friend of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been greeted with courtesy and friendliness upon visiting a resident. Staff are always polite and helpful and the resident I visit seems well cared for and content.
Bedrooms and communal areas are clean and comfortable and each room looks as homely as possible, with the resident's own
items. There seems to be plenty of activities for residents to participate in (exercise, music and creative) and it is lovely to see their artwork on display.
There is a welcoming and warm atmosphere in the home. Many thanks to all staff for making this possible.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for taking the time to complete this review. These are important to us and your feedback and thanks will be passed on to our manager and care teams. We too enjoy seeing the residents' artwork on display and we openly encourage family and friends to help make their rooms as home from home as possible.


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Review from Peter M (Friend of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend of over 40 years moved into Mount Olivet Nursing Home about two months ago, and we have come from Birmingham to visit her on several occasions, staying nearby for several days on each occasion. We are very pleased with the home. Her room is very pleasant and well equipped with a good view
of the attractive rear garden. The meals are good and attractively served. The best aspect of the home is the staff who are very friendly, and we feel we have got to know them quite well. They are hardworking and clearly care for the welfare of the residents, so we are really happy with the home and are confident our friend is being well cared for.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

We are so pleased to hear you are confident with the care we are giving your friend and that you have been made to feel welcome in our home when visiting. We agree our staff are hardworking and your feedback will be passed on as they all appreciate their efforts are being recognised so thank you for that.


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Review from P B (Brother of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are friendly and helpful. Tolerant with a client who can be difficult.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for the review. We appreciate your comments. We would never ourselves describe any of our clients as being 'difficult'. Some may just have a more challenging character or more complex needs but nothing that our amazing care staff cannot handle.


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Review from J T (Wife of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A courteous staff. Relaxed atmosphere. Good standard of cleanliness.

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Review from Joy S (Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the quality of care I am receiving at Mount Olivet Nursing Home. The carers are always attentive, day and night and they attend to your needs. Whatever the time of the day when you call them they attend to you promptly. Same is true of the nurses. The quality of meals is
excellent. I think I am lucky to have chosen Mount Olivet.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for this lovely review. We are so pleased to hear you are happy with us and our wonderful staff. We will of course pass on your comments. Our carers and nurses always like to know they are doing a grand job and are appreciated.


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Review from Annemarie O (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so friendly. Regularly cleaned throughout. Regular activities for the residents, sometimes out of the home, which we didn't think our dad would be able to do again. Birthday gifts and cake, along with Christmas and Easter too. Communication is good - if there has been a problem, someone
from the home has called without delay.
Highly recommend.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

I understand from the manager at Mount Olivet that your father is a joy to care for and she is pleased to hear you are happy with the, perhaps unexpected, progress your dad is making. Your comments and feedback will be passed on to everyone, so thank you for providing this.


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Review from Paul Y (Son-in-law of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very friendly and helpful. One member of staff was very nice.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

Thank you for providing this review. It was a pleasure to be able to care for your mother-in-law for as long as we were able. I believe we do know which member of staff you are referring to and we will ensure they are aware of your kind comments.


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Review from Rohan S (Husband of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of palliative care my wife is receiving at Mount Olivet Nursing Home is excellent. The nursing staff and the carers are always attentive to her needs during both day and night. The manager is very friendly and is always there to help with your needs and concerns. The quality of food is excellent.
I am very happy we chose Mount Olivet.

Reply from Carole Wood, Finance & Operations Manager at Mount Olivet Nursing Home

We too are happy that you chose Mount Olivet. Our manager, nurses, carers and the whole team are second to none and for you to acknowledge that when your wife has been with us for such a short time is gratefully received. I will pass on your comments to all, including the chef(s) who will love to hear you are pleased with the food.


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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Mount Olivet Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.560 for Mount Olivet Nursing Home is calculated as follows: ( (194 Excellents x 5) + (74 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 282 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mount Olivet Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Mount Olivet Nursing Home

What types of Care is Mount Olivet Nursing Home registered for?

Older Person Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mount Olivet Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Mount Olivet Nursing Home have?

There are 20 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Mount Olivet Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mount Olivet Nursing Home to the centre of Paignton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.