Review from Nick M (Son of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience

I wouldn't hesitate to recommend Mount Olivet. My mum has been spending her last days here. The level of care, professionalism and kindness has been OUTSTANDING. The numbers and quality of staff really differentiate Mount Olivet. It's pretty horrible watching our mother die but also extremely comforting

to know that her last hours were in such fine hands.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Such a difficult time for you and your family, it was a pleasure to be able to support you and mum. Sincere thanks from us all at Mount Olivet for your lovely words.

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Review from Stephen M (Son of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience

My mother came to Mount Olivet for end of life care. In the time Mum was there, I found the attitude of every staff member I met, from kitchen staff to housekeeping to care assistants, to nurses, to managers and admin/finance, absolutely outstanding - they were so helpful and caring and concerned and

professional. They were all a great source of comfort to me and our family.
They really helped to relieve the stress we were under because we knew Mum was in very safe and caring hands.
In my view the standard of care and nursing they gave Mum was outstanding.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for your wonderful view of the home and it's staff. It was a honor to care for your mother and wish you and your family well. Kind regards from us all here at Mount Olivet.

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Review from S W M (Friend of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience

My friend spent some time in this home. I visited her daily and she was very comfortable there and her care was excellent.
Everyone treated my dear friend with great kindness.
I want to thank them for that and for all they did for her.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Lovely words and thoughts. We all thank you from Mount Olivet and are proud that we could provide your friends care.

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Review from David B (Resident) assisted by family/friend published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience

I am very happy that I have come to reside at Mount Olivet Nursing Home. I can at last start to live my life. The food is good and the carers are excellent, the nurses are superb. The home has a nice atmosphere, no visiting restrictions (which is very important to me) and I only wish I could have come

here four years ago after having a stroke. I told someone viewing today the home is "wonderful".

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you, David. We are very happy that you feel these wonderful things. It is great to have you here and all the staff appreciate the wonderful feedback.

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Review from Ruth T (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience

We were so relieved to find such a lovely, friendly home for my mother in her last few weeks.
The nursing and care staff treated mum with great care and dignity and did everything they could to meet her needs.
She had a comfortable room overlooking an attractive garden. The room was always kept clean

and clothes were beautifully laundered.
The kitchen staff went out of their way to give food and drink that mum liked and made sure that family members had meals when required. All the staff were kind to my mother and our family. It was a great comfort to us knowing that our mother was so well looked after at the end of her life.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

It is such a pleasure to get wonderful feedback from all the staff here at the home. I am pleased that we were able to care for your mother as she and her family expected. Thank you.

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Review from D W (Friend of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience

Excellent care provided by the manager and her team. Warm, welcoming environment for anyone stay and visitors alike.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

We all thank you here at Mount Olivet for that lovely review.

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Review from E L (Daughter-in-law of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience

My mother-in-law came from the hospital after spending time in two residential homes. From the moment we walked through the door the staff were friendly, caring and sensitive to the needs of the patient. At last, my mother-in-law's pain was managed and she was cared for with compassion and sensitivity.

At a difficult time, I can't explain how reassuring it was to know that she was, at last, having the best care she deserved. Thank you from the bottom of our hearts.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks. We all very much appreciate your lovely feedback.

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Review from L W (Son of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience

Feedback from my father and my own experience of dealing with and visiting the home was the warm and friendly atmosphere and professionalism of the staff and management. I was reassured my father was being cared for when I could no longer support him at home.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for the great feedback for us all at Mount Olivet.

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Review from Debra K (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience

My mum was a resident of Mount Olivet Nursing Home and I can not praise the home high enough they looked after my mum so well with such professionalism and respect / dignity my mum had dementia and for the short time she was with them she was so happy , comfortable the staff are so lovely very professional

and treat the residents with the highest respect and dignity the cleanliness of the home is that of a very high standard as is the care, my father and I cannot thank everyone enough for the wonderful care mum received while she was a resident, Mount Olivet Nursing Home is an exceptional nursing home and deserves every award they receive and more we are very grateful for the care mum received and after she passed away in July she was given the highest respect and care I would personally recommend the home to anyone it's a lovely, beautiful home and we cannot thank everyone enough ???????

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Review from Diana S (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience

Excellent care, the staff are very friendly and attentive. My mum enjoys the food and the choice available. Her room is kept very clean and my mum is very happy there.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

We are all very grateful for that lovely review and really pleased that mum is very happy here at Mount Olivet. Thank you.

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Review from Julia B (Daughter of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience

I am so pleased that we have been able to find such a lovely place for my mum. The staff are all very kind, friendly and attentive. As I live abroad, it is very reassuring to know that she is in such caring hands. Mum is very content and it's so nice to see her smile. Many thanks to all the staff who

make her so happy and comfortable.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Lovely review Julia. Many thanks from all the staff here at the home. It is wonderful to know that Mum is so happy and content here.

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Review from Sharon T (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience

What a relief it was to find Mount Olivet. As my mother's needs became more and more extensive it was clear we needed a home that could provide full nursing care and immediately when I entered Mount Olivet I knew we had found the right one. My mum is very well cared for and treated with dignity and

respect. To top it all she has a fabulous room that overlooks Torbay.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

I am so pleased that we have been able to provide the nursing care that you required. Mum settled lovely and loves her amazing view.
Thank you for your really lovely feedback.

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Review from Faye S (Granddaughter of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience

My grandad moved to this home from London and has settled very well due to the staff being extremely friendly and welcoming. He has a lovely garden room where he loves sitting or looking out from in the bad weather.
The staff go above and beyond to fulfil his needs.
I would highly recommend this home

to anyone who is thinking of using it, as it has a very homely feel.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

It is always a pleasure to receive positive feedback. The staff all appreciate your thoughts and take pleasure in providing quality care. Many thanks for your recommendation.

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Review from Sarah D (Granddaughter of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience

I have come over from Dubai to visit my grandad in his new care home. He has settled in so well. The staff have been excellent. They are all friendly and welcoming. The garden is lovely with a sea view. We are all so pleased and lucky that we have found such a wonderful home for grandad. I couldn't

think of anywhere nicer that he could spend his last years.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you for such a lovely review of the home and staff. It is always very mush appreciated to hear how resident's families have such positive views of us.

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Review from Jackie B (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

A wonderful care home for my father. Good location with beautiful sea views. Rooms are nicely kept and the whole building is kept to a high standard. The staff are brilliant from the cleaners to the nursing staff to management. They are professional, committed, but most importantly they are caring,

friendly and helpful. As a family, we could not have wished for anywhere nicer for our loved one. I have no negative comments whatsoever about this care home.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you from all the team here. Lovely comments and feedback. Kind Regards to you and your family.

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Review from Tina V (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

Wonderful, friendly staff and care - couldn't ask for more.
Thanks

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you Tina. Grateful for all your thoughts and feedback. Kind regards.

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Review from Linda S (Daughter of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience

My Dad was moved from London to Mount Olivet to be near his family. The staff are friendly, helpful, caring and nothing is too much trouble. My Dad tells me everytime I see him how happy he is, how the food is lovely (he is very fussy) and how the staff are so kind and friendly to him. I couldn't ask

for any more for him.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

How lovely to hear that your Dad has settled really well into his new home and we hope to continue in ensuring his happiness. Thank you from us all.

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Review from David S (Son-in-law of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience

My father-in-law was moved from London in March this year. We were very apprehensive as he lived in London most of his life and had always said he wouldn't move to Devon.
After years of trying to persuade him, he finally agreed.
He tells us every time we see him what a wonderful place Mount Olivet

is. The food is lovely, the staff are very kind and helpful, he has a garden room and loves to sit out in the garden. He said he is very happy there.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks for your wonderful feedback. It has been lovely for us all here to listen of times spent in London and life history. We are very pleased that he has settled so well and is happy.

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Review from Carole D (Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience

After having an operation I came into a very safe room with lots of care.
I was given good food three times a day, coffee and tea between meals, more if I wanted it.
They had many staff day and night always around seeing if I was alright for everything.
All the nurses had time to talk to me and they

didn't have to keep running off.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Thank you, Carole, for the feedback. It was a pleasure to be involved with your re-enablement and enhancing your recovery, we wish you well and hope you are back to full fitness. Good Health to you.

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Review from Corinne M (Daughter of Resident) published on 22 February 2017
Submitted via Website • Report

Overall Experience

Excellent caring staff that not only care for my father, who has advanced dementia but support and care for my mother who, after 60 years of marriage, had to make the hardest decision of her life when placing my father with them.
Living far away from my parents, I am confident that they are both well

supported. My father has settled very well and all his needs are met.
The manager goes above and beyond her duty - recently making sure my mother's birthday was not forgotten ( her first one on her own). My mother often speaks about the staff treating her like family.
I couldn't wish for my dad to be in a better place. Thank you, management and staff.

Reply from Karen Dykes, Registered Manager at Mount Olivet Nursing Home

Many thanks for that wonderful feedback. It is a pleasure to be able to comfort and reassure.
All the staff look forward to mum's visits with her lovely little dog, Jack. Knowing they are both
happy makes the staff happy.

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Mount Olivet Nursing Home

Care Provided by Mount Olivet Nursing Home

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Funding & Fees Guide for Mount Olivet Nursing Home

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