Barchester Mount Tryon Care Home

Higher Warberry Road, Torquay TQ1 1RR
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9.8 82 Reviews
  • Barchester Mount Tryon Care Home, Torquay
Mount Tryon is situated on top of one of the 7 peaks of Torquay and sits in beautiful private grounds. They provide excellent 24-hour nursing and residential care with a dedicated community for complex dementia care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a focus on the delivery of person-centered care. This dedication can be seen across the board - in cooking, hospitality and organising appropriate activities which cater for mind, body and soul. There is lots to do in The Bay with many beautiful wheelchair friendly attractions to visit.

Mealtimes here are a very social occasion with residents enjoying complimentary drinks and a pre-lunch sherry is offered every day. The home is ideally suited to meet the resident's needs now, and in the future to ensure they get the most from the home. The aim is to help every resident ‘love every day’.

Arrange a visit to see what Mount Tryon has to offer.

Care Provided by Barchester Mount Tryon Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ria Willett (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Barchester Mount Tryon Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,426
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Mount Tryon Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No set visiting hours. Friends and family welcome any time its convenient for your loved one. If in doubt just ask.


  • Parking
  • The home has car park facilities on site large enough to park up to 20 cars. In busy periods the home assist with parking in the centre of the car park and ask that when signing in visitors write car registration so staff can find visitors in the home if another visitor is having difficulties leaving a car park space.


Barchester Mount Tryon Care Home Reviews (82)

Total of 82, showing 81-82
9.8

Barchester Mount Tryon Care Home has a Review Score of 9.8 (9.847) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Mount Tryon Care Home has 82 reviews.

Overall Experience

  • 67
  • 13
  • 1
  • 0
  • 1

Date Published

82
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20
62
Overall Experience  Overall Experience 5.0 out of 5

Kind and caring staff well run and clean. The staff take time and care for my sister's health problems really well. The home is in the Barchester group, which means there is management cover, training and attention if things go were to go wrong.

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Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home is such an emotive matter particularly when this choice is so price driven. We would all want the best for our parent when they can no longer make their own choices and therefore the path to finding the most appropriate place is fraught with difficult decisions and finally once
that choice has been made you then entrust your vulnerable loved one to the care of, to begin with, total strangers. Mount Tryon and it's staff gave me and my sister utter peace of mind throughout our mother's ten months there. There are a number of staff I would like to single out for their commitment beyond the call of duty and thank the then general manager for helping us through what were difficult times as our mother's dementia worsened. Wherever you choose, although the facilities and trappings may look good at the end of the day it's the staff and number of staff that make a place safe and comforting. Huge thanks to all at Mount Tryon. Our mother died there, we were with her at the time as were two very lovely members of staff which gave us great comfort and support at such a sad time.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Barchester Mount Tryon Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Barchester Mount Tryon Care Home is calculated as follows: ( (213 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 235 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Mount Tryon Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (36)

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Meet the Team (18)

Ria

Ria Willett

Job Title: General Manager

Joined: 2022

Hi, my name is Ria Willett and I am the General Manager at Mount Tryon. Welcome to our website!


My background consists of being an Army intensive care nurse so I am extremely organised, caring and efficient. I have 16 years of nursing experience, which includes 10 years of intensive care experience. I have gained valuable knowledge of caring for residents and understand it is crucial to provide gold-standard care for the individual and their families.


Here at Mount Tryon, we have a beautiful home full of wonderful residents and a fantastic team of staff. We are here to motivate and empower residents to live fulfilling lives in a premium setting. I understand making the decision to move your loved one to a care home can be a daunting experience, but I am here to help you with the journey, answer all of your questions and make the transition a positive one for you and your loved one.


Dana

Dana Davidescu

Job Title: Deputy Manager

Joined: 2024

Hi, my name is Dana and I am the Deputy manager here at Mount Tryon. I am originally from Romania where I gained my nursing degree. I came to the UK 19 years ago where I started working with Barchester health care. I have worked in the care industry for over 24 years in different sectors Hospital and private having roles of nurse, senior nurse, head of unit and Deputy manager.


I am a very passionate person who loves to make a positive difference, I strive to ensure our residents have a great quality of life and feel at home here at Mount Tryon.


My passion is ensuring every resident is treated with dignity, and respect and receives excellent person-centred care. I am very proud to be part of the team here at Mount Tryon.


Tanya

Tanya Kostova

Job Title: Administrator

My name is Tanya Kostova and I am the Administrator at Mount Tryon. I come from Bulgaria and have been working for the company for nearly 15 years. My responsibilities include managing the financial and administrative systems within the home.


I qualified as a midwife in Bulgaria in 1999 and also worked as a dental nurse before I came to the UK and joined Barchester where I had the opportunity to develop new skills and gain a qualification in Business Administration.


Annmarie

Annmarie Scourfield

Job Title: Lead Activities Co-ordinator

Hi, My name is Annmarie and I am the Lead Activities Coordinator here at Mount Tryon Care Home. I am passionate about supporting our residents and supporting them to take part in person centered activities. It is important to me that we are encouraging our residents to do the things they enjoy and build a happy, sociable environment for them.


Peter

Peter Ajayi

Job Title: Physiotherapist

Joined: 2007

Hello, my name is Peter. I am a chartered Physiotherapist, with a speciality in Rehabilitation & Neurology.


I have been working for Barchester Healthcare as a Physiotherapist for over 17 years, having graduated with BSc Honours in Physiotherapy 26 years ago and a subsequent Master’s degree in Rehabilitation at Oxford Brookes University.


I am an ambitious, team player, goal-orientated, adventurous and easy-going person, with a special interest in motorsports, F1 to be specific.


Supporting our residents to achieve their rehabilitation goals is what I love in my job. Whether they choose to make Barchester their home or they prefer to go home to meet their loved ones, I will always be by their side to support them in their journey.


Gemma

Gemma Short

Job Title: Head House Keeper

Joined: 2020

Hi, my name is Gemma. I joined the hospitality industry after moving to Torquay from Wolverhampton in 2002. I spent 18 years gaining knowledge and experience and brought this with me when I joined Mount Tryon in 2020.


When I joined Mount Tryon it was the first time I had worked in the care sector. I started as a Housekeeping assistant and then progressed to Laundry which is the area I really love. I have recently progressed to Head of Housekeeping which is something I am very proud of. I enjoy interacting with the residents and I am extremely passionate about making sure they live in a happy and comfortable environment.


Scott

Scott Vincent

Job Title: Head of Maintenance

I have been working in the facility maintenance industry for over 30 years. This is my second spell with Barchester, for whom I previously worked as a Regional Maintenance Coordinator. I am back in the fold at Mount Tryon as Head of Maintenance, where the staff and residents have made me feel most welcome. I am enjoying working in this great home and hope to continue making it a wonderful and safe place for residents, guests and staff alike.


Sue

Sue Forshaw

Job Title: Head Chef

Hi, I’m Sue and I’m the Head Chef here at Mount Tryon. This was my first venture into the care sector, although I have been working as a chef for over 40 years and bring with me a wealth of experience. It is my passion to deliver nutritious, home-cooked food to everyone we support. I'm happy to say that I love my job!


Jo

Jo Collins

Job Title: Second Chef

Joined: 2022

My name is Jo. I have worked at Mount Tryon for two and a half years as a Second Chef. I love my role and I always strive to do my best. I enjoy our special occasion events and love to make cakes for residents and families to share. I love my garden, growing roses and entertaining. My family and my friends are my world.


Jenny

Jenny Beard

Job Title: Hostess

Joined: 2023

Hi, my name is Jenny and I have recently taken on the role of hostess at Mount Tryon. In September I will of worked within the care sector for 45 years. I have two married children and 4 gorgeous grandchildren who I absolutely adore. My husband and I have been together for 47 years and are incredibly happy together. I am very much a people person so I am thriving within my new role as it allows me to interact with every resident in our home daily.


Cristian

Cristian Munea

Job Title: Head of Unit Memory Lane Community

Joined: 2012

I am originally from Romania. I qualified as a Registered Nurse in 2002. I have worked around the world gaining invaluable knowledge and skills. I have worked at Mount Tryon for almost twelve years, working both days and nights and finally settling into my role as Unit Manager.


I enjoy working at Mount Tryon as everyone here is like my second family. I feel every day of life is a miracle in itself, a valuable magic. We should never lose our sense of wonder and I believe the shortest distance between two people is a smile.


If I can achieve that for the residents and lead my team effectively I am happy doing my job.


Barbara

Barbara Evans

Job Title: Senior Nurse

Hi, My name is Barbara and I am a Senior Nurse here at Mount Tryon. I am so passionate about my role and feel privileged to be able to support our residents.


Timothy

Timothy Niina

Job Title: Registered Nurse

Joined: 2023

My name is Timothy, internationally educated nurse originally from Ghana. I joined Mount Tryon in January 2023 and have enjoyed my role and the work environment. My joy is to see our residents supported with their daily living and happy with the care we provide. It's a privilege to be a member of Mount Tryon's workforce.


Helen

Helen Ikpeme

Job Title: Registered Nurse

Joined: 2023

My name is Helen, I am a Registered General Nurse who, out of the quest for experience, knowledge, and career progression applied to Barchester Healthcare and was fortunate to be employed in the beautiful home called Mount Tryon Care Home. I have worked in the home for over a year and 3 months, and in those days, there have never been any regrets, nor a better yesterday. The support from the team has been next to none. I walk out with my shoulders up high because I can appreciate the standards and professionalism we uphold and we celebrate the lives of all of our residents. I especially love Dementia Nursing and our Memory Lane Unit. This is a true passion in my Nursing.


Jane

Jane Haley

Job Title: Senior Care Assistant

Joined: 2023

Hello, my name is Jane. I have been a carer for 2 years and I love my job. I moved to care after looking after my father-in-law after he was taken unwell. I enjoy learning new things every day and I love being able to care for our residents. I started to work at Mount Tryon over a year ago now and I have not looked back.


I enjoy spending time with my grandchildren and I like animals.


Susan

Susan Jones

Job Title: Care Assistant

Joined: 2021

Hello, my name is Susan and I have been a carer at Mount Tryon for nearly 3 years now. My background consists of being a carer for 13 years in both residential and community care. I enjoy the work that I do, I find it very rewarding to help people who can no longer look after themselves the way they once did. I also like meeting new people and talking with people which helps me with my job as I like to hear about their life stories. I am a grandmother to 3 very active boys who I look after on my days off but I love it. Here at Mount Tryon, I work with a brilliant group of people from so many different countries it is very interesting to hear all about their different cultures. We work hard and support each other, we are a great team and I really enjoy the job that I do.


Thejus

Thejus Jose

Job Title: Care Assistant

Joined: 2022

Hello, my name is Thejus Jose but I like to be called TJ.


Originally I am from India but I moved to the UK a few years ago. I am a Masters Degree Graduate from the University of Central Lancashire. I have been working at Mount Tryon for the last two years. I love my job and I am very happy here. When I am not at work I like to watch movies.


Ann

Ann White

Job Title: Resident Ambassador

Joined: 2024

I enjoy mixing with other people and knowing what they feel and think about things, so hopefully this will suit me to do this role. I have been given the honour to do this.


I realise I will need patience and will try to be open and truthful in difficult situations.


I have had many years of learning to be patient as a teacher so this should stand me in good stead!