Visitors welcome to visit at any time, please check with the home first in case an individual might have some prior engagements arranged
There is parking at the rear of the building, in a private car park
Three Corners has a Review Score of 9.5 (9.546) out of 10, based on 28 reviews in the last 2 years. Over all time Three Corners has 68 reviews.
Review from C D (Daughter of Resident) published on 17 December 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Thank You for your lovely review and taking time to do this for us. Your Dad was a delight and a privilege to have had the pleasure to care for him. I have passed on your review and email and thanks to all of our team.
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Review from P P (Wife of Resident) published on 2 December 2024
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Reply from Tracy Lowe, Finance and Admin Manager at Three Corners
Thank you for your lovely comments and for taking the time to review our service. I am delighted we could help out at short notice and you had such a good experience at our home. I will ensure the staff are aware of your feedback.
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Review from C R (Daughter of Resident) published on 19 November 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for the lovely review and the mention to all the team, I will pass your kind words on to them.
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Review from Mandy G (Daughter of Resident) published on 4 September 2024
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Reply from Tracy Lowe, Finance and Admin Manager at Three Corners
Many thanks for the lovely review and kind words.
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Review from M D (Sister of Resident) published on 21 August 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for your lovely review and kind words.
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Review from Jo I (Daughter of Resident) published on 12 August 2024
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Reply from Tracy Lowe, Finance and Admin Manager at Three Corners
Many thanks for your lovely review and kind words we all really appreciate this.
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Review from Peter W (Son of Resident) published on 8 August 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks, Peter, for the lovely review and positive words.
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Review from Andrew C (Son of Resident) published on 11 July 2024
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Reply from Marta Broyd, Director at Three Corners
We are sorry that your dad fell. The original referral and verbal handover we received from the ward on the day of admission stated muddled, shouts at times. No indication of complex needs. Once admitted, we were sent an updated referral stating: need for 1:1 on ward. We had frequent contact with social worker informing them of the falls and escalating challenging behaviour. We requested 24hour 1:1. 16hours where agreed, told it's a "flat no" when more requested. A staff was close by when he fell but could not have done anything to prevent the fall. CCTV was reviewed and analysed in depth.
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Review from Sharon J (Daughter of Resident) published on 1 July 2024
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Reply from Tracy Lowe, Finance and Admin Manager at Three Corners
Many thanks for the review and lovely words, we are so pleased Dad is doing well in his own home.
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Review from Wendy D (Daughter of Resident) published on 24 June 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for the lovely review and kind words, we are glad that your father was well looked after and he was happy with our activities team.
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Review from L M (Niece of Resident) published on 17 June 2024
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Reply from Tracy Lowe, Finance and Admin Manager at Three Corners
Many thanks for the lovely review, we are pleased that your Aunt and yourself were happy during her stay.
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Review from Nigel T (Son of Resident) published on 22 May 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for your review and kind words we are very grateful.
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Review from M K (Son of Resident) published on 20 May 2024
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Review from A W (Daughter-in-law of Resident) published on 12 April 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
How lovely, many thanks for the amazing review, we are very grateful and will pass it on to our lovely team.
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Review from J M (Son of Resident) published on 18 March 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks, what lovely comments - thank you for leaving us this review and we are glad Dad is happy and settled with us and you are happy also.
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Review from Jane S (Partner of Resident) published on 15 March 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for your review and lovely words, we are so pleased your partner has settled in well and being well cared for.
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Review from Brenda C (Partner of Resident) published on 11 March 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for the lovely review, we are pleased you feel we are happy, friendly, and caring.
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Review from S H (Son of Resident) published on 27 February 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for leaving a review and lovely comments, we are pleased you and your Mother are happy overall.
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Review from C N (Sister of Resident) published on 23 February 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for your review and kind words, we are pleased to hear that you had a great first impression from our deputy and that your sister is being cared for well and with compassion.
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Review from E S (Sister of Resident) published on 23 February 2024
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Reply from Tracy Lowe, Finance and Admin manager at Three Corners
Many thanks for you review and kind words and we are pleased to hear that your sister is generally happy and is being looked after well by all our wonderful team.
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The Review Score of 9.5 (9.546) out of 10 for Three Corners is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.546 for Three Corners is calculated as follows: ( (227 Excellents x 5) + (66 Goods x 4) + (22 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 326 Ratings = 4.546
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Three Corners is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Finance Manager
Joined: 2000
Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.
Job Title: Director
Joined: 2019
I have worked in Social Care for over 19 years, working my way up from support workers.
I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.