Visitors welcome to visit at any time, please check with the home first in case an individual might have some prior engagements arranged
There is parking at the rear of the building, in a private car park
Three Corners has a Review Score of 9.5 (9.546) out of 10, based on 28 reviews in the last 2 years. Over all time Three Corners has 68 reviews.
Review from Carole C (Daughter of Resident) published on 1 October 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
Many thanks for the lovely comments.
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Review from Roger W (Son of Resident) published on 18 September 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
Thank you for the lovely comments.
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Review from Micheal E D (Husband of Resident) published on 13 August 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
Thank you for the nice review
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Review from Dermot M (Son of Resident) published on 18 July 2018
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Review from Jill C (Niece of Resident) published on 10 July 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
Thank-you so much for the lovely review Jill.
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Review from Jacqueline L (Daughter-in-law of Resident) published on 6 July 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
Many thanks for the lovely comments.
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Review from V D (Friend of Resident) published on 5 July 2018
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Reply from Tracy Lowe, Office Manager & Company Secretary at Three Corners
We are sorry to see these concerns expressed and it is very unusual for us to receive such comments. Many of the comments had been discussed previously with the reviewer and various changes made including moving the bed to face the window and see the TV. A physio was seen on 24/05, 27/06 and again 04/07. We have a full activities programme that we try to encourage all residents to participate in. However, some residents prefer not to or are not able to participate.
Nurses, carers and also domestic staff visit all residents many times a day and all care is carefully documented by staff and for maintaining the privacy and dignity of the residents in our care, this documentation is kept on a computer and not in their rooms for anyone who happens to be visiting to view. This private, confidential information would only be made available to the Power of Attorney for health and welfare and relevant health professionals.
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Review from Katie C (Granddaughter of Resident) published on 18 December 2017
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Reply from Tracy Lowe, Office manager at Three Corners
Many thanks for kind words we are glad you and your Mum are pleased with our care
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Review from Barbara W (Daughter of Resident) published on 9 November 2017
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Reply from Tracy Lowe, Office Manager at Three Corners
Many thanks for the lovely comments and we wish all the family well.
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Review from Deborah S (Daughter of Resident) published on 26 June 2017
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Reply from Tracy Lowe, Office Manager at Three Corners
Many thanks for the review, we all miss Mum and glad to hear she has settled into her new home
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Review from D K (Son of Resident) published on 24 May 2017
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Review from Linda L (Daughter of Resident) published on 19 April 2017
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Review from Jane T (Daughter of Resident) published on 4 April 2017
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Review from Tracie M (Daughter of Resident) published on 16 March 2017
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Reply from Tracy Lowe, Office Manager at Three Corners
Thank you for your kind words, hope Mum has settled back in her own home.
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Review from M C (Son of Resident) published on 15 March 2017
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Review from C P (Resident) assisted by family/friend published on 15 March 2017
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Review from A J (Wife of Resident) published on 15 March 2017
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Review from D J (Son of Resident) published on 14 March 2017
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Review from John P (Son of Resident) published on 13 March 2017
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Review from Linda L (Daughter of Resident) published on 16 February 2017
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The Review Score of 9.5 (9.546) out of 10 for Three Corners is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.546 for Three Corners is calculated as follows: ( (227 Excellents x 5) + (66 Goods x 4) + (22 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 326 Ratings = 4.546
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Three Corners is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Finance Manager
Joined: 2000
Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.
Job Title: Director
Joined: 2019
I have worked in Social Care for over 19 years, working my way up from support workers.
I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.