Abbey View Nursing & Residential Home

Fairfield, Bristol Road, Sherborne DT9 4HG
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9.9 76 Reviews
  • Abbey View Nursing & Residential Home, Sherborne
Abbey View is ideally located in the historic English country town of Sherborne and is only a few minutes walk from the abbey, the old town and its amenities. Abbey View offers tasteful comfort in a warm and friendly setting.

From the welcoming reception area to the spacious lounges and dining room at Abbey View the comfort of residents is paramount.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The fully equipped hairdressing salon is a favourite with the ladies and the garden area is popular for a gentle walk. A variety of specialist bathrooms including the luxury of a hydrotherapy bath are available for the residents to enjoy.

Together with excellent care and health-related services, Abbey View residents enjoy a wide range of activities and themed days organised by the owners to make for an enjoyable day-to-day lifestyle.

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Care Provided by Abbey View Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Elena Barna (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Abbey View Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,309
  • (these prices are only a guideline, please contact Abbey View Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Abbey View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Abbey View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Abbey View Nursing & Residential Home Reviews (76)

Total of 76, showing 21-40
9.9

Abbey View Nursing & Residential Home has a Review Score of 9.9 (9.877) out of 10, based on 11 reviews in the last 2 years. Over all time Abbey View Nursing & Residential Home has 76 reviews.

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Review from J F (Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home and carers give you confidence and a feeling of security. It led me into the realisation that this care home is an appropriate title for Abbey View.

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Review from B T (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to my Mum was outstanding, she was made to feel part of a fun and happy home. Mum really enjoyed all the activities and felt very special. During the last days, the staff took extra time to take care of not only Mum but all who visited her as well. The whole family would highly recommend
Abbey View and Colten Care.

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Review from Christopher C (Son of Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly to residents and staff.
Good variety of social/events activities.
Very clean and spotless.
Excellent variety of foods.

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Review from J B (Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a home from home without the snags of being at home. I feel safe at night and have immediate assistance with any problem that arises. I feel the home is dealing with any covid issues as they arise very sympathetically and efficiently.

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Review from J J (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

MY father has been in Abbey View Nursing & Residential Home twice recently on short stays and I cannot fault the care and support he has received both times The home has a lovely feel with a very professional and caring staff who go the extra mile to help. I would not have wanted him to be anywhere
else. Thank you so much.

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Review from Brede K (Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and good food. The girls are very friendly and helpful.

Reply from Sarah Harper, Home Manager at Abbey View Nursing & Residential Home

Thank you for your lovely review. We always strive for excellence in all areas so value your feedback.


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Review from H W (Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first, I was treated with kindness and efficiency.

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Review from B K (Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice welcome by staff on arrival and shown the location of my private facilities. A welcome cup of tea and my clothes unpacked and marked for me. All the staff seemed to instantly know my name and spend a little time making sure I had everything I needed. The dining room was spacious and attractive.
The food really well presented and delicious with hot and cold drinks and snacks available 24 hours a day. The activity programme was varied and fun and personal help always available. The staff are proud of their work and never miss an opportunity to smile and help.

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Review from S S (Respite Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my welcome very friendly and this continued throughout my stay from all members of staff.

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Review from J F (Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well! Where do I start! I came to Abbey View for a 2-week convalescence after a hospital stay. From the first moment I was welcomed and made to feel comfortable. My room was perfect for me, the care given to me by all members of staff were of very high quality and much appreciated. For someone who has
often thought of the possible need for a care home as age/health problems dictate I cannot think of a better home to live in. Thanks to all.

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Review from B F (Friend of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was here for three years and I now visit an old neighbour of mine. I used to say to my mother it was like a hotel with care! We couldn't have wished for a better place for our mother to spend the last years of her life. We have all been treated with friendliness, dignity and respect by all
staff members.

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Review from Richard S (Son-in-law of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move a family member into a care home at very short notice and Abbey View Nursing & Residential Home was recommended to us. We are so very pleased that she is now being looked after to an excellent standard. The room is really lovely and the care and attention of the very polite staff is brilliant.
We thank all the staff for the most kind and considerate attention to detail shown to her day and night.

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Review from A R (Friend of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been visiting our friend at Abbey View regularly for the last five or six years. We have always found the food to be first class, plenty of activities, friendly staff. Our friend has a good rapport with the staff. Would recommend the home to anybody needing care. One carer, in particular, is
an absolute gem. Cannot comment on value for money as don't know how much he pays but can't put a price on him being here taken care of at this stage of his life.

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Review from J P (Relative of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the high standard of care my relative is receiving at Abbey View. The home is very welcoming, and we are always offered lovely refreshments - I can highly recommend the cream teas!

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Review from S S (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the home assessment to arriving here the next day and now five days later mum's needs have been the highest priority. The kindness and care have been amazing, lots of very friendly staff. All the residents we see look happy and content. My mum has been able to have the care and experiences that
could not have been managed at home.

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Review from C S (Granddaughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey View has a lovely hotel feel when you walk in. There always seems to be lots happening, and the staff are very friendly. We were offered lunch for our visit, and it was delicious, and the table was all set up nicely. We feel very happy that out Nan is being we well-cared for; in a lovely, friendly
environment.

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Review from S W (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a lovely environment for us all to visit our Mum, and know that the support she is receiving in our absence is of a very high standard and all her care needs are being met.
This has been such a difficult time for us, losing our Dad. The manager's visit to assess our Mum and the move here,
when we have all been welcomed; has made such a difference to us.

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Review from Shirley F (Regular Volunteer) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent ten very happy and contented years at Abbey View (2002 - 2015) where I visited her most days as we were close by. The kindness and care she received were exceptional, especially in her last days. She lived to 106!
I still visit residents and take a study group regularly and am part
of the Abbey Singers who perform. The place is well organised and spotless and there is always a warm and friendly atmosphere. In all these years I have never heard anyone speak unkindly. The staff are wonderful and seldom change.
Thank you.

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Review from H B (Respite Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, staff efficient.

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Review from Elizabeth H (Respite Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home was used to ease me back to normal routine life and it's been successful!
Confidence returned. Health improved due to good diet and good company. Staff efficient and thoughtful - friendly.

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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Abbey View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Abbey View Nursing & Residential Home is calculated as follows: ( (115 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 130 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey View Nursing & Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Elena

Elena Barna

Job Title: Home Manager

Elena leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Becco

Becco Joff Thomas

Job Title: Clinical Lead

Becco is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.