Castle View

Bridport Road, Poundbury, Dorchester DT1 2NH
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9.9 81 Reviews
  • Castle View, Dorchester
Thomas Hardy country is the setting for Castle View in Dorchester. This uniquely designed home is built on the Poundbury Estate with its links to the Duchy of Cornwall. The spacious reception area welcomes you to the home offering luxury en-suite accommodation to fifty-seven residents.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Castle View provides an atmosphere of spaciousness and light, with its luxurious reception lounge, garden room with French doors leading to patio and garden, large terrace, and second-floor lounge with panoramic views over the surrounding countryside.

The home offers four luxury suites with separate sleeping and living areas. A well-equipped activities room and cafe for the use of residents and visitors alike.

There are a fully equipped hairdressing salon and a selection of specialist bathrooms including a hydrotherapy bath.

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Care Provided by Castle View

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ashika Reddy (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Castle View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,316
  • (these prices are only a guideline, please contact Castle View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Castle View, there's are no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Castle View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Castle View Reviews (81)

Total of 81, showing 1-20
9.9

Castle View has a Review Score of 9.9 (9.932) out of 10, based on 16 reviews in the last 2 years. Over all time Castle View has 81 reviews.

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Review from C W (Daughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved to Castleview just over 2 years ago as she was no longer able to live independently.A decision made easier by Castle View .
They welcomed my Mother helping her settle in ensuring the transition of moving was made easier for both my Mum and the family. It was a pleasure to see my Mum
enjoying company, outings, being introduced to new hobbies, having her hair done and all other amazing facilities. Even the laundering of her clothes were to a high standard along with the cleanliness of all areas of the home.
They gave my Mother the upmost respect, friendship, care and compassion.
Living away allowed me to trust all staff 100% with the care of my Mother.
My Mother passed away this month. Whilst my Mum was poorly the staff gave dignity, respect and love to my Mum.
The professionalism and dedication of the staff is head and shoulders above other homes we considered. I would have no hesitation in recommending Castle View to anyone considering care for their loved one.

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for sharing such kind words about your mother's time at Castle View. It's so lovely to hear how warmly she was welcomed and how much she enjoyed the companionship, activities, and care provided by our team. It was wonderful to have her part of our community here, and she will be missed by us all. Thank you again, and if there's anything we can do, please don't hesitate to reach out.


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Review from Julie A (Daughter of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing home. A 5 star experience. My mother thrived and her life was enriched beyond all my expectations. All staff, from cleaners and waiters to care, nursing or companion team were outstanding. At all times, my mother was treated with respect and value. My mother's life was actually extended due
to all the love and care of everyone at Castle View. I could not have asked for more. A truly outstanding home.

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for sharing such a wonderful review. It was a privilege to care for your mother, and we're so pleased to hear that she thrived during her time with us. We really appreciate your kind words about our team and are glad that she felt respected and valued. If there's anything else we can do to support you or your family, please don't hesitate to get in touch.


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Review from John B (Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Entirely a satisfactory experience. A well motivated, caring staff.

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for your kind feedback. We're pleased to hear that you had a satisfactory experience and that our staff met your expectations. We really appreciate your comments and thank you once again.


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Review from D S (Respite Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Castle View for respite following surgery. My experience with the admin team was pleasant, helpful, and informative. I was allocated to a second-floor room with interesting views and a sunny light aspect. A much-needed ensuite with a wash basin and wet room with easy reach. All the facilities
were kept to a high standard of cleanliness. Food was served in your room, in the lounge, or in the pleasant dining room. I did look, and the menu was good, and the food was well presented. The staff was the high point of my stay - Polite, friendly, enthusiastic, and attentive. I would definitely return!

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for sharing your experience at Castle View following your surgery. We are very pleased to hear that you had a pleasant stay with us. Maintaining the highest standard of care is very important to us, and it's wonderful to know that our efforts did not go unnoticed. We are very proud of our team here, and it's great to hear that their politeness, friendliness, enthusiasm, and attentiveness made a positive impact on your stay. We look forward to welcoming you back to Castle View should you need us in the future.


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Review from S J (Niece of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody at Castle View is friendly and helpful. My Auntie is made to feel very welcome/ There is a high standard of care and hygiene. The food is excellent, with my aunties favourite 'fish and chips' on a Friday!

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for taking the time to share your comments about your experiences at Castle View. We are delighted to hear that your Auntie has felt welcomed into our home. Our team is dedicated to providing the highest standards in all aspects of care, so it is very reassuring to receive your wonderful feedback.


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Review from D A (Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel fortunate to be staying at this care home, mainly because I will be 90 years old next month, although I was always happy, since I was 20, to keep house and home, now I feel relieved to let people much younger than me take over. I am truly grateful for that. It's also good to see the woods in
the distance, where I lived happily with my late husband for nearly 40 years.

Reply from Ashika Reddy, Home Manager at Castle View

Thank you for providing your feedback of your time with us here at Castle View so far. We are very happy to have you as part of our community, and to hear that you feel well-cared. We hope that being surrounded by the familiar sights brings you comfort, and we look forward to celebrating your milestone birthday with you.


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Review from P G (Respite Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My recovery here has been much assisted by the diligent aid of Castle View's staff, the environment, and the range of good food.

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Review from J H (Son of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, lovely staff. Many thanks for looking after my Mum.

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Review from D P (Niece of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Castle View a very caring place for my aunt to be. All the staff are very professional kind and caring, making my aunt feel very welcome hence she has settled in very quickly. Thank you Castle View for your outstanding service and care.

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Review from E M (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been staying here for over two and a half years. In this time, he has been well looked after and the staff have been very accommodating to all of his needs. His personal care has been exemplary, with all of the staff showing kind, caring behaviour, they treat you like a member of the family
and nothing is too much. The trips out have really helped to keep things as normal as possible in a very changeable world. Well done!

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Review from R H (Daughter of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is always very well looked after, he always looks very clean and well presented. His nursing needs have become more complex but we feel that Castle View is able to look after him professionally now and should his condition deteriorate further. That gives us great peace of mind. He is always
treated with patience, compassion and dignity, as are we, and management takes time to listen to and address our concerns. Very happy.

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Review from Jane B (Daughter of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Castle View just after the first lockdown. From the very first moment, Dad was so well looked after. All the staff are so friendly but also professional. They have staff for every eventuality, carers, nurses, entertainment as well as all support services. It always seems to be very
well organised with a great management team, creating a happy, friendly environment for staff as well as residents. We are so grateful that Dad is there. We cannot imagine a better home for him.

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Review from C G (Wife of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was necessary for my husband to go into a care home at the start of the covid lockdown. He had a severe stroke in January 2013 and needed two carers four times a day, however, with the difficulties of lockdown the carers could not always come and some evenings I was having to put him to bed on my
own. Castle View was a godsend, we feel so fortunate to have this wonderful place nearby. He is always so well cared for, the many staff all treat him with love and dignity. The home is very well managed and I never worry about him being there.

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Review from Amanda G (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the care of my mother over the past five years. All the teams from nursing, housekeeping and management etc have been caring, professional and meeting excellent standards! Always helpful with good communication. Friendly with excellent service.

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Review from Alison F (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has received excellent care and support during her four years at Castle View. The staff are friendly and helpful throughout the home and have been very good at communicating with my brother and me whenever there have been issues or emergencies with Mum's health. We feel that she is in safe
hands with professionals who genuinely care about her well-being - and that's a great comfort to us.

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Review from Michele K (Friend of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm not sure where to start, my elderly friend moved into Castle View about four weeks ago. On arrival she was greeted with professionalism and care, in what was a stressful and emotional time for her. I visit daily and have met most of the staff, who have all introduced themselves. I often find one
or another with my friend when I arrive, checking in and making sure she is safe and comfortable. The home has made sure to meet my friend's needs, physically, emotionally and spiritually, ensuring she is included in activities, and I believe have gone above and beyond to help her settle in. The staff, facilities, menu, activities, room and equipment is absolutely five star. It has eased my worry knowing my friend is being well looked after and cared for in an environment that is clean, warm, friendly and with staff that really do care.

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Review from F C (Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It feels like home from home. I feel safe and enjoy it.

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Review from J W (Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly and caring environment.

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Review from Tom W (Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent establishment as I have indicated. I am 90 years old!

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Review from Nina L (Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my six months in Castle View Care Home greatly in every respect.

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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Castle View is calculated as follows: ( (179 Excellents x 5) + (13 Goods x 4) ) ÷ 192 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castle View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

Ashika

Ashika Reddy

Job Title: Home Manager

Ashika leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Frequently Asked Questions about Castle View

What types of Care is Castle View registered for?

Older Person Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Castle View provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Castle View have?

There are 57 Single Rooms.

What are the Facilities & Services at Castle View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castle View to the centre of Dorchester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.