Castle View

Bridport Road, Poundbury, Dorchester DT1 2NH
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9.9 81 Reviews
  • Castle View, Dorchester
Thomas Hardy country is the setting for Castle View in Dorchester. This uniquely designed home is built on the Poundbury Estate with its links to the Duchy of Cornwall. The spacious reception area welcomes you to the home offering luxury en-suite accommodation to fifty-seven residents.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Castle View provides an atmosphere of spaciousness and light, with its luxurious reception lounge, garden room with French doors leading to patio and garden, large terrace, and second-floor lounge with panoramic views over the surrounding countryside.

The home offers four luxury suites with separate sleeping and living areas. A well-equipped activities room and cafe for the use of residents and visitors alike.

There are a fully equipped hairdressing salon and a selection of specialist bathrooms including a hydrotherapy bath.

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Care Provided by Castle View

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ashika Reddy (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Castle View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,316
  • (these prices are only a guideline, please contact Castle View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Castle View, there's are no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Castle View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Castle View Reviews (81)

Total of 81, showing 41-60
9.9

Castle View has a Review Score of 9.9 (9.932) out of 10, based on 16 reviews in the last 2 years. Over all time Castle View has 81 reviews.

Overall Experience

  • 75
  • 5
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  • 1

Date Published

81
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8
16
65

Review from K B (Husband of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife enjoyed herself in respite care in very good company and good service through all her staff-connection and services.

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Review from Rod C (Power of Attorney of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted that my dear friend was able to have been provided with the high level of care as provided by all members of staff during the three months spent at Castle View. The ability to review changing degrees of health was extremely helpful. The professionalism of the organisation is to be commended.
Many thanks.

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Review from S L (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Castle View are so kind, polite, helpful and welcoming. Everyone is well cared for and individual residents' needs are met with consideration and patience. The home and gardens are maintained to an extremely high standard.
The food is fresh, well cooked and well presented. I would have
no hesitation recommending Castle View to others.

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Review from K M (Son-in-law of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well run care home that comes highly recommended by all, including my local GP.
The staff are very friendly, courteous and professional.
The care home is immaculate, every member of the staff goes about their day with a smile and it is obvious that they great a great deal of pride in their
work.

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Review from M G (Respite Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a week in Castle View to convalesce following a back operation.


The staff were all friendly, caring and professional.


Nothing was too much trouble.


The home is well run and more like a nice hotel.


It wasn't the cheapest, but you get what you pay for and I wouldn't hesitate to use

it again should the need arise.

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Review from S L (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Castle View are like a family. It does not matter if you are speaking to cleaners, laundry, nursing staff, activities staff, catering or admin. They always know who you are and check if there is anything they can do. I know my mother is getting the best care possible and
she is safe and secure 24/7. I have recommended Castle View to my friends who are looking for residential care.

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Review from Nicholas A (Son of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is nice to know that Mum is safe and happy and being very well cared for. All the staff are extremely caring and nothing is too much trouble for them. Mum enjoys going out on the organised activities. The food is very good, especially the puddings! Overall I find the home is run to a very high standard
and all the staff work to an extremely high standard. I can't imagine Mum living anywhere else.

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Review from Sally R (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Castle View for palliative care. The home was where I wanted her to be, as I have been to the home on many occasions. Everything was as I anticipated. The staff were all amazing - friendly and caring from the management, administrators, nursery, HCS's, kitchen and domestic staff.
I could not fault them in any way.

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Review from M N (Friend of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all the staff to be most polite and welcoming. They cannot do enough to help and provide for all needs of my friend who is a resident here.
The quality of food is excellent with little expense spared. The gardens offer a beautiful space in which to relax.

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Review from Rick P (Son-in-law of Resident) published on 4 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Castle View were incredibly good. Nothing was too much trouble and they demonstrated unbelievable patience and professionalism at difficult times. We could not fault the quality of care and I would recommend them to anyone.

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Review from Vivien F (Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful to all the staff for the expertise skills, patience and kindness I have received since 4th April this year.
They have all enabled me to return to good health.
I am leaving with reluctance as I shall miss every aspect of my care but know that I shall return one day (please)
when I am even older.

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Review from C S (Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came about three years ago, after suffering a broken hip. As I lived alone, I was very grateful to have good and knowledgeable company and care and came to the conclusion that, as I am widowed and living alone, a move to Castle View could be beneficial at some point.
This point was reached recently
- I'm 88 and I can tell that my very caring neighbours (who have been extremely helpful - and CONCERNED when I've been needing care) are very relieved that I am at Castle View (a very short distance from my home in Poundbury).

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Review from Jane W (Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since I arrived at the end of February 2018 I have been shown the utmost care from members of the staff. Nothing seems to be too much for them and they have been so kind, friendly and cheerful and always there to give one a hug on the few days I have felt a bit down. As I can no longer live on
my own I can't think of a better place to be. Thank you all so much for the support you have given me.

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Review from Judith H (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Castle View care home for over 5 years.
She has received excellent care from a dedicated and professional staff.
The standards of cleanliness, furnishings, catering and social activities are very high.
There is a friendly atmosphere and visitors are always made very
welcome.

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Review from Pamela C (Respite Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy to return to Castle View. I'm so well looked after and everyone is so kind and friendly.

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Review from Adrian S (Son of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From introduction to our first visit when my father moved into the residence I have been extremely impressed with the excellence of staff, their professionalism and compassion. It is a very welcoming place and I was happy to learn that my father is also very content and pleased with his "home from home"!

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Review from L W (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home take excellent care of my mother. Her dietary needs are known and catered for. I am particularly pleased with the wide range of activities on offer. It is good to see crosswords and word games were given such high priority - very important to help keep elderly brains active!

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Review from C O (Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here from hospital with breast cancer and have been wonderfully cared for the past three years. I intend to remain here for the rest of my life.
I have made lots of friends here as all are friendly.
The food is excellent and resident's friends are always made welcome.
My only sadness is the
absence of animals but I can understand the attitude re this.
I find it a most comfortable and friendly home.

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Review from Patrick B (Son of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we moved Mum into Castle View care home the whole family was apprehensive. However, the moment we walked through the door we knew we had made the right decision.
All the staff were friendly and professional, our family could not be happier with the care our dear mother is getting. Knowing she
is in safe hands has given us peace of mind.

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Review from E J G (Friend of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my friend in Castle View for many years and am very pleased to say the standard is very high in all respects.


The staff are all very caring and helpful at all times. I am very happy with everything.


Thank you very much.


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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Castle View is calculated as follows: ( (179 Excellents x 5) + (13 Goods x 4) ) ÷ 192 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castle View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

Ashika

Ashika Reddy

Job Title: Home Manager

Ashika leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.