Castle View

Bridport Road, Poundbury, Dorchester DT1 2NH
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9.9 81 Reviews
  • Castle View, Dorchester
Thomas Hardy country is the setting for Castle View in Dorchester. This uniquely designed home is built on the Poundbury Estate with its links to the Duchy of Cornwall. The spacious reception area welcomes you to the home offering luxury en-suite accommodation to fifty-seven residents.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Castle View provides an atmosphere of spaciousness and light, with its luxurious reception lounge, garden room with French doors leading to patio and garden, large terrace, and second-floor lounge with panoramic views over the surrounding countryside.

The home offers four luxury suites with separate sleeping and living areas. A well-equipped activities room and cafe for the use of residents and visitors alike.

There are a fully equipped hairdressing salon and a selection of specialist bathrooms including a hydrotherapy bath.

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Care Provided by Castle View

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ashika Reddy (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Castle View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,316
  • (these prices are only a guideline, please contact Castle View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Castle View, there's are no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Castle View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Castle View Reviews (81)

Total of 81, showing 61-80
9.9

Castle View has a Review Score of 9.9 (9.932) out of 10, based on 16 reviews in the last 2 years. Over all time Castle View has 81 reviews.

Overall Experience

  • 75
  • 5
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Review from Christopher G (Friend of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been visiting Castle View for many years, I have always been greeted well by the staff. We have also been very pleased with the way the staff have looked after our friend, with all her needs.


Now she is in very senior years and needs much more medical attention, again we have found her needs

are well attended to.

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Review from Jillie E (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All wonderful, friendly, caring staff.

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Review from Lesley W (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is like a 5 star hotel! From the moment we came to look around, the staff have been so welcoming, helpful and caring. My father loves his room, which is spotlessly clean, and looks out over playing fields. The food is superb.


We and my father are so delighted to have found Castle View and

look forward to many happy times here with the reassurance that he will be well looked after. I would highly recommend Castle View to anyone seeking top quality care in a friendly environment.

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Review from H F (Daughter of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring, supportive ambience throughout the home. Staff are all very welcoming, polite, friendly and always smiling. All are most helpful with any queries or concerns. My mother's room is clean, tidy and pleasantly decorated.
My mother is treated as though she is the most important person
in the home. She didn't want to go into care but because of her condition, she could no longer live at home. The staff have helped her accept her situation, she has settled well.

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Review from Sue F (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and support for mum and family from both care staff and management.
Despite mum's failing health, every effort is made to include her in daily activities eg craft, music.

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Review from Jennifer L (Respite Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed respite care for a couple of weeks post operatively. My reception on arrival was warm and friendly. There is an excellent level of staffing, including registered nurses, 24 hours a day. I commented on the level of training that is given to staff because it is clearly very high. I was here
for only 2 weeks until I was confident enough to go home and live alone. I could so easily have stayed longer, because of the professionalism, the kindness, the activities and the facilities. Castle View has helped me enormously and has enabled me to go home with confidence.

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Review from David G (Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed. I stayed for 2 months in February on respite. I have since viewed 2 other homes with a view to long term care. Although these homes were cheaper my heart ruled my head as I feel Castle View is my family.

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Review from Dominic L (Niece of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in the care of the staff at Castle View for her last two weeks. The nursing and kindness shown to her, delivered respectfully, was of the highest standard. Thank you to all the staff who looked after her, read to her and administered her afternoon scotch!

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Review from Pamela A (Resident) assisted by family/friend published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and comfortable room with a view of the garden. An en-suite shower would be an improvement.
Managers and staff were always helpful and thoughtful. My needs for pureed food and thickened drinks were met.

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Review from Peter N (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice stay. The staff were wonderful, food very good and the service in the dining room was very good. I would be pleased to be a permanent resident when I require it. There was a few minor items that could be improved as I listed in my leaving letter.

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Review from Kenneth (Friend of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst the care, support and friendliness is excellent, the activities do not get the prominence they deserve. Regular trips out, this week to Tyneham Village (Lulworth) with a picnic under the shade of a tree, a priceless experience for residents. Also, the art sessions where even at such an age, the
individual creativity is quite inspiring. Regular quizzes ensuring mental exercise, regular music entertainment all combine to form an overall wonderful experience, well above and beyond the necessities of residential care and support.

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Review from Harry B (Relative of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am next of kin to a 99-year-old male who requires nursing care. The perception of the resident is always glowing with compliments, he actually describes the staff from the manager down as his extended family. From the visitor's point of view, it starts with a welcoming smile at reception which permeates
through the entire establishment. All residents look smart and healthy, and above all very happy and content.
It is inevitable that the skills of the nursing staff are put to test from time to time, and when they are, they are never found lacking, like all of the staff, quietly professionally, always available, always patient!

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Review from Anthony P (Son of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all friendly, professional, caring and communicative.

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Review from Madeleine I (Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here since 2006. I am very happy. Everyone at the nursing home is wonderful, very friendly and helpful. I have my hair done regularly and when I was ill, I had my meals delivered from the kitchen. I can only praise all the staff who help and are always there to give you advice and help.

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Review from Brenda T (Friend of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming. Good food, well served. Clean rooms. Residents get exceptional care! All are very happy and entertained.

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Review from Amanda R (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother every week and stay for lunch. As I suffer from food allergies my mother checks the menu for flexibility. Both the lady at reception and the kitchen help her with this. It can be a lengthy process and they do it with good grace every week. I am greeted by all the staff on my visit
and often in town as well. It is a great sadness when a parent leaves their home- your family home- but we are all made welcome at Castle View by the manager and her staff.

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Review from Wendy (Friend of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely ambience, staff helpful and caring, nice and comfortable, bedrooms could be a little bit bigger. En suite nice, lounge very comfortable and lovely for social gatherings. They organise lots of lovely things to do and listen to.

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Review from Beryl F (Friend of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit regularly. Staff very friendly and caring. Always activities going on, lots of people joining in and enjoying themselves.
Always offered refreshments. Always pleasurable experience when I come.

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Review from Janice K (Friend of Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with no unpleasant smells when entering inside. Its almost like a hotel lovely to sit have coffee (lovely self service coffee machine) and a chat to who ever you are visiting. Best home I have ever been in (have visited a few as I helped older people when they were in their own home).
Would recommend this to anyone who can afford it as i'm sure it is expensive. Had lunch a few times like a restaurant, lovely.

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Review from Pamela L (Wife of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Castle View at the end of July 2015. He has been welcomed with kindness, care and consideration excellent nursing and doctors when necessary. His room en suite has charming views with large windows. The food is very good and the carers really care for him which is a tremendous
plus. He is now almost 96 years of age and it has been a tremendous relief to know he is now in excellent and caring hands.

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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Castle View is calculated as follows: ( (179 Excellents x 5) + (13 Goods x 4) ) ÷ 192 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castle View is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

Ashika

Ashika Reddy

Job Title: Home Manager

Ashika leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.