The home is open to relatives and friends 24 hours per day.
Limited parking due to space. On street parking and pay and display close by.
The Cedars Nursing Home has a Review Score of 8.2 (8.161) out of 10, based on 1 reviews in the last 2 years. Over all time The Cedars Nursing Home has 13 reviews.
Review from Ellen M (Daughter of Resident) published on 4 October 2024
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Review from M C (Son of Resident) published on 15 October 2019
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Review from D C (Friend of Resident) published on 23 September 2019
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Review from Ann W (Wife of Resident) published on 8 April 2019
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Review from V J (Friend of Resident) published on 30 January 2019
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Review from Anne R (Daughter of Resident) published on 19 November 2018
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Review from Kate T (Daughter of Resident) published on 29 October 2018
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Review from K B (Daughter of Resident) published on 6 April 2018
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Reply from April King, Director of Homes at The Cedars Nursing Home
Thank you for your feedback. I am concerned to hear there has been a break down in communication and you were not informed of the absences prior to the planned meetings. We take all feedback seriously and this will be fed back to the Home Manager and our communication processes reviewed. If you require further assistance please do not hesitate to contact me.
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Review from W C (Friend of Resident) published on 7 February 2018
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Reply from Susan Goodwin, Business Administrator at The Cedars Nursing Home
Thank you very much for your comments. I will pass them on to the house service staff, who always strive to make our residents as clean and as comfortable as possible.
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Review from Christine (Daughter of Resident) published on 30 August 2017
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Review from D G (Son of Resident) published on 26 May 2016
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Reply from April King, Director of Homes at The Cedars Nursing Home
Thank you for your comments all comments are taken seriously and will help us to improve our services. We have had a huge recruitment drive in the last few months with new staff joining us.
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Review from S H (Daughter of Resident) published on 4 January 2016
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Review from Helen B (Daughter of Resident) published on 7 October 2015
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The Review Score of 8.2 (8.161) out of 10 for The Cedars Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Cedars Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.161 Points relating to the number of positive Reviews for The Cedars Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 1 Positive Reviews ÷ 6.2 = 0.161
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2024
I'm proudly joined to The Cedars Family in April 2024 as a Registered Manager. I'm very excited about future in The Cedars to build a truly unique home for our residents .
I love to make a difference for my residents and their families and try to make each day special. I feel very privileged to work in our residents’ home.
I am married with one son. I love water sports, especially scuba diving in my spare time and love showing the photos to our residents.
Job Title: Deputy Manager
Joined: 2012
Hi, my name is Rebecca and I am the Deputy Manager in The Cedars Nursing Home.
I joined the home in 2012 and continue to enjoy working within this lively home.
I work within a great team and I enjoy the variety my role brings each day.
Job Title: Finance Manager
Joined: 1996
Hi, my name is Julie Lloya, Finance Manager at Cedars.
I started working for this organisation as a Secretary/Receptionist for 6 hours per week back in 1996. Once my children had grown up I commenced Accountancy training and following this became the Finance Manager in June 2020.
I have the utmost respect for my hardworking, caring colleagues who are a pleasure to work with.