Ferndown Nursing and Care Home

9 Dudsbury Crescent, Ferndown BH22 8JG
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9.7 13 Reviews
  • Ferndown Nursing and Care Home, Ferndown
Staff at Ferndown Nursing Home believe that this is their residents' home, not the team's workplace. They offer residential and nursing care of the highest standard and have a dedicated, long-standing & highly experienced team.

With an emphasis on providing a homely environment, all 24 of the bedrooms are en-suite, tastefully decorated, and furnished. The home is set over two floors with a lift and has a large communal lounge dining area with direct access to the garden. There is also a smaller ‘relaxation room’, perfect for visiting with family and friends. Set within large attractive grounds, there is a paved patio courtyard and a large grassed area surrounded by mature trees and shrubs. There is always plenty of wildlife & birds to be seen in the garden.

They offer a seasonal menu and a choice of two main meal options each day. All meals are prepared every day using fresh produce, along with homemade cakes and fresh fruits available. All tastes, preferences, and specialist diets can be catered for.

The in-house coordinator provides daily activities from crafts to gentle exercises. Library services are available along with visits from the local church for communion, and outside entertainers who visit weekly.

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Care Provided by Ferndown Nursing and Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Kenmore Ferndown Ltd
  • Person in charge
  • Marion Miles (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Ferndown Nursing and Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Nursing Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Nursing Care £1,000 – £1,400

  • Fees exclude hairdressing and chiropody charges
  • (these prices are only a guideline, please contact Ferndown Nursing and Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No set visiting times at Ferndown Nursing Home. Visitors are welcome at all times of the day or night to see relatives/friends.


  • Parking

  • Free parking on-site


Ferndown Nursing and Care Home Reviews (13)

9.7

Ferndown Nursing and Care Home has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years. Over all time Ferndown Nursing and Care Home has 13 reviews.

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Review from Rachel D (Friend of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting our friend, he always looks clean and well looked after. He always says he is happy there. All the staff interact with him and are very friendly and loving, he loves seeing them all and his eyes light up when they go into his room. We have no regrets in choosing this home for him.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you very much for the lovely review, it is greatly appreciated.


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Review from Susan H (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Ferndown Nursing Home enough. Initially, my mother was sent there from a hospital for end-of-life care. My mother also had severe dementia and was bedbound. The care they showed my mum was outstanding. Whenever we arrived and mostly unannounced, she was happy and clean and all the staff
were so friendly. Not long afterwards my father took a downturn and was missing her so much. Because we live a long distance away, we moved him into Ferndown Nursing Home so he could visit her and also receive care himself. He was unsteady on his feet but safety was a priority and all measures were put in place to prevent falls etc. My father was extremely difficult to manage but they undertook his care with professionalism and were always smiling which we really appreciated, and eventually, he settled. They were so kind to my brother and myself. Sadly after my mother passed away he deteriorated further and passed away a month later. I could not fault the care they received. Thank you

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you so much for your kind words. It was a pleasure to help in your time of need caring for both Mum and Dad.


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Review from Duncan M (Husband of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care provided to my wife. She is well looked after by all the staff who are very professional and attend to her every need. Nothing is too much trouble. My wife requires 24 hr care but is transferred to a chair when I visit. She is happy and relaxed in herself.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

It is a pleasure to care for your wonderful wife, and we thank you for your kind review.


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Review from Hilary C (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was well cared for. The staff got to know her quirks and met her needs as much as possible. They used humour and consistently treated her with respect, listening to her choices. They were welcoming to us and always made time to answer our questions.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you for the kind review. It was a pleasure to get to know and care for your Mum.


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Review from Frederico S (Son of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ferndown Nursing Home, looked after my mum for many weeks after she was diagnosed with cancer. She passed away there. The staff were exceptional and truly warm and caring. Neither me nor my sister lived in the area and they always accommodated us when we came to visit. I know my mum felt very safe and
cared for there, and I would not hesitate to recommend it.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you very much for your kind review, it was an absolute pleasure to have cared for your mum.


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Review from Aruna J (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always kind and considerate. Mum's last months were so nice because she was well looked after and treated with respect. Her room was cosy and sunny and felt like home. We were always welcomed and made to feel like family when visiting. A wonderful place.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you for your kind words, it was a pleasure to care for your Mum.


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Review from H B (Son of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have become very familiar with Ferndown Nursing and Care Home since 2016 and overall I could not be happier. The staff looked after my mother then both parents now just my father with great care, empathy and love. The staff are doing a job I simply cannot do, caring for the most precious person in
my life which they do with a smile, despite aspects of the work being very hard, They are truly saintly and I am highly grateful! I recommend Ferndown Nursing Home without reservation.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you for your kind words and review, it is greatly appreciated.


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Review from Stephen F (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home in January this year after an initial visit from my father and wife. They were both impressed with all they saw and thought the home had a nice feel about it. The home had also been recommended to us by a family friend. We have not been disappointed, every member of staff
are so kind and caring. Both myself and my family know my mum is being cared for by an excellent team.

Reply from Marion Miles, Registered Manager at Ferndown Nursing and Care Home

Thank you so much for leaving a review. It's greatly appreciated.


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Review from Martin H (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the care home in September 2023. The staff and management are excellent, providing loving care to her on good days and not-so-good days. As we do not live locally, it is very reassuring that Mum is in such good hands, we can not thank them enough!

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Review from Christine L (Daughter-in-law of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been resident since early 2017. She has been extremely well cared for during this time, despite at times being very difficult due to her dementia. The staff are always kind, cheerful and display excellent nursing skills.

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Review from Brian (Son of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ferndown Nursing and Care Home is "Homely" accommodation and whilst we can always find fault with the service we are extremely pleased with the care provided and in the main, the staff are excellent and very caring. Mum is very happy, which is so important to us having lived on her own for a number
of years. The company and constant attention is very beneficial from her perspective and provides us with confidence she is being well looked after.
It is always a very difficult decision to make to move close family into a home when there are so many choices in the area. However, we know we have made the correct choice and would have no issues in recommending the home.

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Review from C R (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given to Mum and the family has been very good.
She can be a little difficult at times but they always get round things and make sure she is happy.
So happy we found this home for her.

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Review from Beryl G (Resident) assisted by family/friend published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in my new home. The staff are lovely and I am very well looked after.
I am a fussy eater but they always come up with something for me.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Ferndown Nursing and Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Ferndown Nursing and Care Home is calculated as follows: ( (80 Excellents x 5) + (20 Goods x 4) ) ÷ 100 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ferndown Nursing and Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

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Marion Miles

Job Title: Registered Manager

Joined: 2005

Our registered manager Marion has worked at Ferndown Nursing Home since 2005, ensuring the highest standards are met. She would be pleased to go through your requirements with you and show you around.


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Bev Tomlinson

Job Title: Head Of Care

Joined: 2006

Bev has worked at Ferndown Nursing Home since 2006, qualifying in 1988 she has decades of experience working in acute and elderly care settings.


Bev has the responsibility as Head of Care of overseeing the clinical needs of all our residents and will be happy to discuss your individual needs with you.


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Rebecca Crowson

Job Title: Managers Assistant

Joined: 2008

Becca has worked at Ferndown Nursing Home since 2008, starting her career as a Health Care Assistant, delivering a consistently high standard of care to the residents. Now part of the Management team, she helps to ensure that a high standard of care is maintained, along with ensuring the home runs smoothly. She would be happy to answer any questions you have.


Frequently Asked Questions about Ferndown Nursing and Care Home

What types of Care is Ferndown Nursing and Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ferndown Nursing and Care Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Ferndown Nursing and Care Home have?

There are 21 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Ferndown Nursing and Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ferndown Nursing and Care Home to the centre of Ferndown?

0.7 mile(s) as the crow flies, distance by road may be significantly further.