Forest Hill House Nursing Home

Rushall Lane, Corfe Mullen, Wimborne Minster BH21 3RT
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8.7 18 Reviews
  • Forest Hill House Nursing Home, Wimborne Minster
Forest Hill House Nursing Home: A character country house in 15 acres of gardens and grounds but fully updated to provide the best in nursing care.

Forest Hill House has a first class reputation in the area and receives many personal referrals from private individuals and healthcare professionals.

The Home's facilities include a hairdressing & beauty treatments available on request, free bar drinks, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

The home operates under the Gold Standards Framework, GSF is a recognised award for delivery quality end of life / palliative care.

Care Provided by Forest Hill House Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jules Dove (Home Manager)
  • Admission Criteria
    • Ages from 30 to 110
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (9)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Forest Hill House Nursing Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Forest Hill House Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at most times, however some times can be busier than others. If in doubt please ring the Home beforehand.


  • Parking
  • Off-road parking available on site.


Forest Hill House Nursing Home Reviews (18)

8.7

Forest Hill House Nursing Home has a Review Score of 8.7 (8.670) out of 10, based on 4 reviews in the last 2 years. Over all time Forest Hill House Nursing Home has 18 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all the staff at 'Forest Hill' on how they look after my very sick mother. The total dedication of all the nurses and sisters in the care and respect for my mother. Also all the hard work of those people such as cooking, cleaning, coffees etc. I never have any worries about my
mother's welfare when I am not present.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Forest Hill House are exemplary. There was nothing they wouldn’t do to ensure Mum’s health and happiness during her time there. During the last few days of her life, my brother and I and my sister-in-law were always met with welcoming faces and kind words, and we could see how they too
were affected by Mum’s recent passing. I live 200 miles away from Dorset, and I always found the Nourish Family Portal very informative and it eased my mind to see the level of care Mum received 24/7. We will never, ever, forget the dignity and respect shown to Mum and to us. Thank you once more for looking after Mum so well.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident of Forest Hill House for over two years. His welfare and well-being are my top priority. I am extremely grateful for Forest Hill House. Searching for a care home is often done when your energy level is at its lowest and navigating this decision can feel like a minefield.
When researching any home reading the Care Quality Commission ratings is a must. Every person I have had contact with at Forest Hill House, from top management, the nursing team, support staff, activities coordinators, cooks and general cleaners could not leave me with a better impression. They are caring, friendly, professional, and very understanding. None of us want to be in the position we find ourselves in now. One blessing, and I mean a real blessing, can be finding a nursing home where you know there is quality care and enjoyment of life. My experience tells me that Forest Hill House will not disappoint. I give Forest Hill House my highest recommendation.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Forest Hill directly from the hospital following a fall in March 2022 and from the moment she arrived the whole team treated her with care and respect. There was nothing they wouldn't do to help her settle in and to ensure as her daughter I was kept fully informed of how she was which
was a great relief.
I always felt very welcome when I visited and nothing was too much trouble.
Mum passed away in September 2023 having been on end-of-life care. The dignity and care all the staff provided her was excellent and I never felt she was alone. The support they gave me was also really appreciated, I felt I was among friends.
Forest Hill is a lovely home and I would recommend you take a visit if you are looking for somewhere caring.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful arts and crafts manor in 15 acres of wildlife grounds and woodland, numerous sitting areas - could not be better. Excellent caring staff at all levels, friendly and helpful - interested in their residents. Great contact with families. As a formed SPSW homes liaison office and inspector, and
relative, Forest Hill House can't be bettered.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Forest Hill for some time, and her care needs are met to an extremely high level. They are managing the covid guidelines very efficiently and enabling my father-in-law to visit his wife in a safe and calm manner. The staff are all very knowledgeable and caring. We would
highly recommend Forest Hill to others!

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here. All the staff I have had contact with show great empathy and understanding of my mother's needs. The home has a strong family atmosphere and the quality of care is second to none. A good range of activities is provided to engage the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Forest Hill House for just over two months. During that time, she has been looked after so well. The staff are brilliant, so helpful, friendly and cheerful. The accommodation is lovely, with beautiful gardens and surroundings. Mum tells me she has settled in really well and the
food is lovely. She said the staff are wonderful. I am so glad that we chose Forest Hill House as it has a real homely atmosphere. Mum had taken part in several activities which at the age of 97-years is brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

This is an amazing home from home for the residents, most of whom like my mother can do nothing at all for themselves. Sadly after her stroke we as a family found ourselves in the unenviable position of having to look for a nursing home for my mother. We couldn’t believe what a gem of a home we found
here.
The staff go over and above the caring role that we expected even to the point of offering support to me when I had the upsetting task of having to let my mother go into care. The level of care she needed was beyond what we as a family could do.
It doesn’t matter what time of day we go in to visit or what staff are on duty at the time, the welcome and care they give is always of the same high standard. There is always a buzz about the place and you get the feeling that this is a home for living life as full as you can, not just waiting to die.

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Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent end of life care in the short time she was at Forest Hill House. The management and staff not only gave my mother great care but also looked after myself and my family too. Nothing was too much trouble.
I highly recommend Forest Hill House!

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Overall Experience  Overall Experience 5.0 out of 5

I met both day and night staff during the end of life care of my mum. The staff were fantastic and myself and my family were impressed with the little details of care they showed as well as general care. I would highly recommend Forest Hill and thank the staff from all our family.

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Overall Experience  Overall Experience 5.0 out of 5

My wife spent the last days of her life in Forest Hill Home and she could not have been in a better place. The staff were fantastic and so caring in all aspects. I would recommend this nursing home to anyone who has to put a loved one into care.

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Overall Experience  Overall Experience 5.0 out of 5

When I left my mother at Forest Hill House I felt very guilty at handing her care to strangers. However, this feeling of guilt soon went when I visited her and saw the amount of care and love the staff gave her. At the beginning, she was a difficult person to look after, but the staff (all of them)
carried out their duties and care without fault. As she settled down in her new surroundings the staff became her new friends and family. When my mother passed away (3/9/19) is was a great help to be amongst friends.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for at this home for 10 weeks with MND. My mother has been in the home since October 2017, she is 95, blind, incontinent, unable now to do anything for herself. This is a cosy home where carers are on the floor, caring, wonderful people who truly do their best from the heart to
care for those in their charge whatever the problem might be.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has thrived since moving to Forest Hill House. She is always happy and contented. The staff are fantastic and support the wonderful family atmosphere. Whether you are a relative or resident, the friendly welcome is always there. In addition to the work of the carers, the support shown by nursing
staff and management is second to none, The activities provided are stimulating and Mum cannot wait to tell me what they have done. I am happy that Mum's care is in safe hands and would recommend this nursing home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

The staff provide a consistently high level of care for my dad. They are always friendly when I visit and make time to speak to me about my dad's care.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Forest Hill House highly enough. They were superb and they looked after Mum and Dad with the greatest care and consideration. Truly wonderful people. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Dad spent the last 20 months of his life at Forest Hill until his peaceful death just before his 99th birthday. Before then he lived in our family home alone since Mum's death 10 years ago. The moment Dad arrived he was wheeled to the dining room for a hot meal which was a perfect start for a sailor
who had served throughout the 2nd World War and had never lost his appetite. During his time there, Dad flourished with the routine, care and activities (particularly music and dancing). From our viewpoint, it was reassuring that Dad was being looked after by skilled care, medical and domestic staff. They all adored him and always had a cheery word for him. He, in turn, always responded. For his 98th birthday party, the cook baked a wonderful chocolate cake which was enjoyed by everyone from Dad to his 3 great-grandchildren. The only slight negative was that laundry sometimes failed to be returned to the correct wardrobe. However, this never impacted on the quality of life that Dad enjoyed.

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Current Review Score: 8.7 (8.670)

Overview of Review Score

The Review Score of 8.7 (8.670) out of 10 for Forest Hill House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Forest Hill House Nursing Home is calculated as follows: ( (34 Excellents x 5) + (12 Goods x 4) ) ÷ 46 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.931 Points relating to the number of positive Reviews for Forest Hill House Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 4 Positive Reviews ÷ 7.2 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Forest Hill House Nursing Home

What types of Care is Forest Hill House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forest Hill House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Forest Hill House Nursing Home have?

There are 18 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at Forest Hill House Nursing Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Forest Hill House Nursing Home to the centre of Wimborne Minster?

3.7 mile(s) as the crow flies, distance by road may be significantly further.