St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU
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9.8 99 Reviews
  • St James' Park Care Home, Bridport
Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment.

Each member of the professional team at St James' is on hand to support residents and their loved ones in any way they need. Whether it is the start of your care journey and you're considering your options or if you're looking for more complex care due to changing needs, with a wealth of knowledge and experience they are there to help make the process as simple as possible.

The care team at the home have a real focus on personalised care. Respecting that each resident brings their own history and experience, they work alongside the individual, and their loved ones, to deliver a care plan that they feel comfortable with, addressing both physical and mental wellbeing needs.

Residents are encouraged to lead an active and fulfilled life at St James'. In addition to the range of activities available, the team also promote engagement in the Bradpole community, whether it be taking trips out in the local area or spending time with local community groups.

Inside, you'll find a homely and comfortable environment, where residents can relax and enjoy having everything taken care of. A popular area is the delightful landscaped garden and patio, which is the perfect spot to spend time with friends and family and is happily looked after by some residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair and a range of en-suite rooms are available.

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Care Provided by St James' Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mihaela Barbulescu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Facilities

  • Gardens
  • Smoking not permitted

St James' Park Care Home Reviews (99)

Total of 99, showing 21-40
9.8

St James' Park Care Home has a Review Score of 9.8 (9.806) out of 10, based on 24 reviews in the last 2 years. Over all time St James' Park Care Home has 99 reviews.

Overall Experience

  • 80
  • 18
  • 0
  • 1
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Date Published

99
8
12
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75

Review from M C (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been made to feel very welcome when I have visited my mother. My mother has settled in very well and is happy. The staff are all very friendly.

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Review from S B (Ex Family Member) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The home is beautiful
Shame about the management. I have never been so rudely spoken to or threatened in all my life.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St James' Park Care Home

Dear SB, Thank you for you review; we value all feedback as this helps us to improve our service where required. We appreciate your positive comments about the Home.


We have discussed your additional feedback with the Home Manager directly and the manager assures us, it was not her intention to upset you in any way and we are sorry if that was your interpretation. We understand there were concerns raised by the Manager with you in relation to specific safety breaches, which had the potential to put the home and other residents at risk. We would welcome the opportunity to talk to you about your concerns to ensure that we understand your comment fully.


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Review from S P (Friend of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We brought in our neighbour for two weeks' respite. The staff have worked miracles with her! She is eating and sleeping well now and is so much more cheerful. She has now decided to stay and seems very settled. Thank you to everyone.

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Review from Jacqueline C (Niece of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our elderly aunt fell just before Christmas, chipping her hip and badly breaking her arm. After caring for her at our home, we realised she needed full-time care. St James' offered her a place, and we took her there on Christmas Eve. She stayed there for two and a half months. She loved it, "just like
a holiday". She received outstanding care in a warm and friendly environment. Home-cooked food and a can-do attitude. She has now regained her health and confidence and is back home.

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Review from Danielle H (Granddaughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot fault St James' Park Care Home. They all work so hard, and I know my nan is safe, looked after and is taken care of.
The manager is an absolute star, and she is the heart of the home.
I live over 30 mins from the home and can't always visit weekly, but knowing my nan is happy and
in safe hands really reassures me.

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Review from Michael B (Husband of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I came to visit, I could tell this was a very nice loving home, very caring. The staff are wonderful. It must be very difficult sometimes. The manager is so kind and caring. In all, excellent.

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Review from Jane B (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a very positive first respite stay. Couldn't have been more helpful, kind and caring. She enjoyed the many activities, especially the music and especially getting a real bath. Very many thanks for your wonderful care of Mum.

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Review from Sue R (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a difficult two years due mainly to Covid and many staffing problems, things now seem to be much improved and settled due largely to the new appointment of the home manager. The hotel, kitchen and maintenance staff are brilliant, as are the nucleus of permanent carers. Staffing has been an issue,
but I believe this is nationwide.

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Review from Debbie H (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is currently at St James Park. My mother was there until her passing in Jan 2021. I have nothing but good things to say about the facility. The care has been outstanding, the facility is always clean, and the residents are content or happy. We have spent many days at the home visiting my parents,
and the quality of care has not suffered during the Covid emergencies. The facility has a lovely view from the back garden and covered tables and chairs to sit and enjoy the summer and autumn days. The food service has been consistent, and a variety of food has been available. We have spent many days in the lounge rooms watching TV, and there seems to be regular entertainment, from singers to games to visits by animal keepers.
All in all, the atmosphere is pleasant and I believe quite above standard for care homes.
As far as improvements go, the staff seem a bit undermanned and are working very hard to keep up the level of service.
I would be pleased to see a few more staff.

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Review from Penny D (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The new home manager is lovely, and now an administrator has been posted, I would highly recommend St James' Park. Carers are all pleasant to me, and Mum is no longer end-of-life, as they ensure she eats and drinks. Thank you.

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Review from Raymond R (Son-in-law of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from S M (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident st St James' Park for palliative care for the last two weeks of her life, and from the welcome we received when we first visited Mum to the sad time we left after saying our final goodbye, we were impressed by both the staff and environment. We were always made to feel welcome
and kept informed about Mum's health and care. We felt secure in the knowledge that Mum was being well looked after in a home that put caring first, treating both Mum and us with sensitivities, compassion and respect. We would like to thank all involved with Mum's care.

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Review from Joan M (Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love it here; it's my second home.

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Review from M D (Resident) published on 22 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Feb 11th 2022, I have found after getting used to the daily routine, the nurses and females to be helpful, friendly and considerate alike. The cleaning staff do well in keeping the room and bedlinen reasonably fresh. Also, the food programme is pleasant, tasty and enjoyable.

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Review from Bill M (Brother of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service.
Caring, friendly staff.
Would recommend.

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Review from J L (Friend of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean and tidy, and the staff are friendly.
The staff also adhere entirely to Covid precautions providing masks, apron and gloves.

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Review from Janice F (Civil Partner of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Atmosphere is kind and friendly - care is taken to keep residents aware with activities. Staff are always with consideration of their resident

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Review from Caroline D (Wife of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Jame's Park is a welcoming, beautiful building in an amazing location with lovely views and gardens.
The friendly and welcoming manager and staff have really helped to make this difficult transition for my husband and myself as smooth and easy as possible, particularly during this very difficult
pandemic situation. The home is spotlessly clean, and the procedures in place to control Covid are very reassuring.
The food looks delicious, and my husband enjoys his meals, often telling me about how good the cook is! The manager and the staff obviously care about the needs of all of their residents and treat them all as individuals looking out for their needs and well-being.
I am so glad that my husband is being so well cared for in such a beautiful location and cannot recommend it highly enough to anyone looking for a special place for their relative.

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Review from J G (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and carers are always very polite and welcoming. Any concerns or queries we have are always dealt with straight away. I and my family fully appreciate the difficult circumstance that the Covid pandemic has presented to St James' and all care homes. We're very happy and reassured how our
dear mum is being looked after.

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Review from Claire W (Daughter of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at St James' since temporarily moving from the hospital in Sept. She is happy here, and has a radiant glow, which is lovely to see. The staff are all friendly, and greet you making you feel most welcome. The home itself is spotless clean, and has peaceful environs. Her room is a very
good size and feels homely with lovely views. The food looks exceptional... proof of the pudding must be in the eating, as my mother has put on weight! The carers themselves seem to go that extra mile, and it is clear to see that they work here because they care and show great empathy. Dignity and respect are evident throughout. All in all, we would recommend this home to anyone. A special mention must go to one particular staff member, who we feel is a fantastic asset to the home too. Thank you.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for St James' Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for St James' Park Care Home is calculated as follows: ( (242 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 284 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St James' Park Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Mihaela

Mihaela Barbulescu

Job Title: Home Manager

Introducing Mihaela Barbulescu
Home Manager at St James’ Park, Bridport


What does ‘kindness’ mean to you?


“Kindness means sharing, caring, and treating people the same.”


As a Registered Nurse, Mihaela has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Mihaela closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Mihaela remarked:


“Being a manager is an incredible, eye-opening experience that will teach you so many things. My secret recipe is love. I love my Residents and my Colleagues. Everyone has good qualities that, if appreciated, will grow. I like taking the time to discover these daily.”


Mihaela describes her proudest achievement was when she got her nurse registration. She loves being a nurse, looking after people and giving them comfort.


Outside of work Mihaela enjoys travelling and learning about new cultures. She also spends a lot of time with her family, including her son.


If you would like to find out more about St James’ Park, Mihaela would be delighted to have an informal discussion with you to answer any questions and provide further information.