St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU
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9.8 99 Reviews
  • St James' Park Care Home, Bridport
Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment.

Each member of the professional team at St James' is on hand to support residents and their loved ones in any way they need. Whether it is the start of your care journey and you're considering your options or if you're looking for more complex care due to changing needs, with a wealth of knowledge and experience they are there to help make the process as simple as possible.

The care team at the home have a real focus on personalised care. Respecting that each resident brings their own history and experience, they work alongside the individual, and their loved ones, to deliver a care plan that they feel comfortable with, addressing both physical and mental wellbeing needs.

Residents are encouraged to lead an active and fulfilled life at St James'. In addition to the range of activities available, the team also promote engagement in the Bradpole community, whether it be taking trips out in the local area or spending time with local community groups.

Inside, you'll find a homely and comfortable environment, where residents can relax and enjoy having everything taken care of. A popular area is the delightful landscaped garden and patio, which is the perfect spot to spend time with friends and family and is happily looked after by some residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair and a range of en-suite rooms are available.

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Care Provided by St James' Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mihaela Barbulescu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Facilities

  • Gardens
  • Smoking not permitted

St James' Park Care Home Reviews (99)

Total of 99, showing 41-60
9.8

St James' Park Care Home has a Review Score of 9.8 (9.806) out of 10, based on 24 reviews in the last 2 years. Over all time St James' Park Care Home has 99 reviews.

Overall Experience

  • 80
  • 18
  • 0
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Date Published

99
8
12
24
75

Review from Neil M (Son of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother and father were both residents at St James' Park, and I can’t recommend it highly enough. I visited a dozen homes before choosing St James' Park for them, and it stood out from the rest due to the décor, furnishings, facilities and cleanliness, and the care and attention shown by the
manager from the outset. It's also a nursing home so, despite my father's poor health, they could remain together.
The care my parents were given and the kindness shown to them was outstanding by all the staff, but especially by the manager and the clinical lead. This was in sharp contrast to their previous homes.
Although my father was on a pureed diet, my mother said the food was excellent.
Sadly, my father passed away there, but he received wonderful nursing care right until the end in a lovely room with wonderful views. And after he passed, the compassion shown by all the staff to us all was very touching.

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Review from Patricia H (Relative of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing.
The staff and management go out of their way to make us all so welcome.
The facilities and views from inside and outside are breathtaking.

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Review from C M (Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place with fantastic staff.

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Review from James M (Grandson of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident in this care home for the last 4-months.
I can't begin to express how grateful I am towards to manager and all of the staff.
The care and kindness my grandmother and all of the family have received has been faultless.

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Review from Derek R (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to St James' Care home after a period of hospitalisation, following a stroke. I was able to visit her, and she told me how well cared for she was. She had a lovely room with a view which provided plenty of interest for her to watch what was going on outside. The staff were very
caring and kept me informed of my mother's progress as appropriate. The home is light and airy and friendly, and the corridors are beautifully clean, wide and bright. Sadly my mother died, but I am comforted by the fact that she was happy and so well looked after at the end of her life.

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Review from Chris A (Son of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the Covid pandemic, the home and staff have worked hard to look after residents and keep family notified.

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Review from Sue B (Daughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

First of all, I would like to thank the manager and his staff for helping us through this difficult time.
Mum was placed at St James Park over an hour from where we live, and this has been extremely hard for my father to deal with and caused great distress. The4 manager has been wonderful giving both
me and my father virtual tours of the home. By seeing where Mum was etc, it has helped to reassure Dad. We have been able to have Zoom calls with Mum, and yesterday, we were able to visit for the first time. Dad was given Covid test on site before visiting Mum, and I was able to watch and support them from outside on the patio. This visit meant so much to my dad, and to see my mum smiling was brilliant for us all. We were able to pass on Mother's day gifts, cards and flowers, and we are already booked in again to visit Mum next week. Mum cannot contribute to this review sadly.
Thank you again to the manager - you made an awful situation much easier, and we are very grateful.

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Review from Lynne W (Daughter of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for quite a few years, now and I have always felt that he has been treated with dignity and compassion. I would not hesitate to recommend St James' to anybody else who may be considering residential/nursing care for a relative.

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Review from Kate B (Daughter of Resident) published on 30 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Under the near-impossible demands on all care homes under Covid, St James' Park works closely with families to maintain communication, dignity and comfort. The leadership is great and people-focused, with a compassionate balance between the needs of staff, residents and family. I wish we were experiencing
the home as it would be intended to be experienced outside of the pandemic. It is difficult to rate all areas as access to the premises is not permitted.

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Review from A A (Partner of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I first visited the home I was very apprehensive but was reassured to find that it was a happy and caring place. Since then my first impressions have been confirmed. The staff are kind compassionate and I know my partner is well cared for. The COVID crisis has been difficult for all but is has
been well handled within the home and it has so far remained infection-free. The food could be improved and a larger lift would be a bonus.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St James' Park Care Home

Thank you for taking the time to complete a review of St James' Park. We are pleased that you found the home a compassionate and kind environment, the care staff here work incredibly hard to ensure that this is the case. COVID has been trying for us all, staff have worked tirelessly to ensure the highest standards of infection control are maintained. I am very proud of the hard work, dedication and commitment they have shown during this period and this is an extension of their overall commitment to St James' Park and to the residents who live here. I passed your comment regarding the food to our chefs who maintain their best efforts to ensure the food here is both wholesome and nutritionally balanced. If your loved one would like to talk to our head chef regarding a more personalised menu please contact me and I will arrange for this. Again I would like to thank you for your very positive comments and will pass them on to my outstanding dedicated, and hardworking staff team.


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Review from Anthony P (Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been superb, couldn't be better.

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Review from David B (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother always looks well cared for when we visit. Everyone is friendly and very helpful with any questions we have. The home itself is always very clean and tidy.

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Review from Julia V (Sister of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to St James' Park in August 2019 from another care home. St James' is very nice and the staff are lovely. I love the dining room area which I am sure makes the residents feel very special.

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Review from C B (Daughter of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident with St James and myself and my family have the highest regard for all the staff who look after dad. He is treated with such care, dignity and respect. My dad has recently had a bereavement and the staff have been amazing with dad and us as a family, treating us with dignity
and total respect at such a difficult time. A huge thank you to all.

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Review from D R (Husband of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the beautiful location and wonderful facilities. On meeting the staff of care, medical and housekeeping departments I thought this was the place for my wife. As a daily visitor, I came to know all the staff, wonderful people.
The best decision I ever made.

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Review from Jane H (Friend of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and understanding.

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Review from Tim B (Relative of Resident) published on 14 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have seen some good care homes and some terrible ones. This is a great one. The staff are friendly and easy to get on with. The rooms are nice and clean with nice little touches that make it seem like home, such as little teddy bears in some of the rooms. It's in a quiet location that's out of the
way and relaxing. There always seems to be something going on in the way of activities. We never mind taking our relative here even though there are places that are nearer this is worth the trip.

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Review from M P (Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was only a resident for 2 days - Weekend. The staff impressed very friendly and helpful food good.
Overall if I have to go into a care home again this is likely to be it.

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Review from Sandy (Friend of Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say it’s an outstanding Nursing Home with Outstanding Care staff. With an Outstanding Manager.
Food is outstanding all homemade. I have never seen such a well presented home.
They all did an outstanding job looking after my family member even allowing us to stay at the care home. We
can’t thank you enough.

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Review from Alison H (Daughter of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in respite for the last week and seems to have enjoyed it. We've had respite at a few care homes in recent years but this has been the most successful. Mum has been able to join in with the activities when she wanted, or stay in her room if she preferred peace and quiet. The food is good
quality and the menus certainly looked tempting!


All staff are friendly and helpful, with a good ratio of staff to residents, the premises are clean and tidy. Mum's room looks over the surrounding hills with a tv and a friendly bear sat on her chest of drawers. She's stayed in some barren places, lacking the personal touch having not taken time to make sure a respite room is cosy and equipped. It is a refreshing change to see somewhere that has made an effort - even the curtains and duvet matched. The lounge/dining room are very welcoming and sunny with amazing views.


Thank you to you all for making this a success - looking forward to a return visit in the summer if you have a room!


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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for St James' Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for St James' Park Care Home is calculated as follows: ( (242 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 284 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St James' Park Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

Mihaela

Mihaela Barbulescu

Job Title: Home Manager

Introducing Mihaela Barbulescu
Home Manager at St James’ Park, Bridport


What does ‘kindness’ mean to you?


“Kindness means sharing, caring, and treating people the same.”


As a Registered Nurse, Mihaela has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Mihaela closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Mihaela remarked:


“Being a manager is an incredible, eye-opening experience that will teach you so many things. My secret recipe is love. I love my Residents and my Colleagues. Everyone has good qualities that, if appreciated, will grow. I like taking the time to discover these daily.”


Mihaela describes her proudest achievement was when she got her nurse registration. She loves being a nurse, looking after people and giving them comfort.


Outside of work Mihaela enjoys travelling and learning about new cultures. She also spends a lot of time with her family, including her son.


If you would like to find out more about St James’ Park, Mihaela would be delighted to have an informal discussion with you to answer any questions and provide further information.