Oakdene Care Home

Ringwood Road, Three Legged Cross, Wimborne Minster BH21 6RB
Submit a Review
8.3 62 Reviews
  • Oakdene Care Home, Wimborne Minster
Oakdene is a privately owned and run residential and nursing home based in Three Legged Cross.

The home provides high-quality care 24 hours a day to all of its residents, with excellent facilities including residents' lounges and dining areas and peaceful garden areas.

Other facilities and services include chiropodists visits and weekly visits from the hairdressers, special assisted baths, lifts between floors and nutritious freshly cooked meals prepared by highly-skilled onsite chefs.

They provide dementia care in the purpose-built Acorn Lodge Unit.

Show Oakdene Care Home on the Map

Care Provided by Oakdene Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carl Bradely (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Oakdene Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,600
    • Self-Funded Residential Dementia Care £1,100 – £1,800
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,800

  • Fees are a guideline and can be confirmed depending on a needs assessment.
  • (these prices are only a guideline, please contact Oakdene Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oakdene Care Home Reviews (62)

Total of 62, showing 21-40
8.3

Oakdene Care Home has a Review Score of 8.3 (8.323) out of 10, based on 6 reviews in the last 2 years. Over all time Oakdene Care Home has 62 reviews.

Overall Experience

  • 47
  • 12
  • 2
  • 1
  • 0

Date Published

62
1
2
6
56

Review from Jeff M (Son of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Acorn Lodge (part of Oakdene Care Home) for nearly 3 years and she has been superbly cared for and is happy. The dedication of all the staff is superb and they really care about the well-being of their residents. We looked at many many care homes for Mum but are so glad we selected Oakdene.
Mum's friends and family all say the same.

Reply from Lindsey Woodward, Home Manager at Oakdene Care Home

Thank you for taking the time to review our lovely Home. Your kind words will mean so much to our dedicated team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie E (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Oakdene Care Home since November 2018. She has been happy and extremely well-cared for during this time. The staff are definitely Oakdene’s biggest asset. They have all done an amazing job this year, despite the difficulties. My mum has a very small appetite but she is always kept
well-supplied with a bowl of fresh fruit in her room, which she loves. So thank you all.

Reply from Lindsey Woodward, Home Manager at Oakdene Care Home

Thank you for this kind review. I agree that the staff team have been brilliant, especially during such challenging times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne C (Wife of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the hard work and dedication of the team looking after my husband. They show such care and kindness. He is so well looked after; he always looks so smart and it's obvious to me that he receives excellent personal care. They show great kindness to me when I phone and I
am very reassured he is receiving excellent care.

Reply from Lindsey Woodward, Home Manager at Oakdene Care Home

Thank you so much for such kind words. The staff team will be thrilled to hear this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally S (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad gets wonderful care at Oakdene and the staff have all gone the extra mile to protect the residents from Covid. There are always activities going on, the whole place is spotlessly clean, well maintained and the food is always good. Dad was at a different home before he came to Oakdene, the difference
between the two is unbelievable, thank you!

Reply from Lindsey Woodward, Home Manager at Oakdene Care Home

Thank you for this lovely review. We feel very proud and privileged to be providing care to our wonderful residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna D (Granddaughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have peace of mind that my nan is well looked after, well-fed and entertained. The staff are friendly, professional and caring and love the activities they organise along with the newsletters so we can see what she has been up too and what's planned. Well done to you all.

Reply from Lindsey Woodward, Acting Manager at Oakdene Care Home

Thank you so much for your kind review. We are pleased with our monthly newsletters and feel they give great insight to life at Oakdene. Glad you feel the same!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim W (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise all the staff at Oakdene Acorn Lodge for the care and support to my mother in this very trying time. I am able to visit mum at the moment with the help of a special room being available and we can hold hands. It was her birthday recently and all the staff made her day very special. If
ever I phone the home to book an appointment or to ask for information about mum I am treated with courtesy and friendliness.

Reply from Lindsey Woodward, Registered Home Manager at Oakdene Care Home

Thank you so much for such kind words. We are so pleased with our COVID secure visiting pod and have enjoyed seeing families and friends reconnecting.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian B (Daughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The rest home is a modern building with all amenities. The Residents are well looked after by the caring Staff. The meals are very nice, especially the Desserts and Cake! The staff are caring and attentive and have taken good care of my Mother. It is a well-run care home where 'Care' means "Care".

Reply from Lindsey Woodward, Registered Home Manager at Oakdene Care Home

Thank you so much for your kind words. We are so looking forward to seeing friends and family again- and sharing some cake, of course!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqui B (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakdene acted promptly in March locking down earlier than the Government's recommendations. This has proved to have worked and the residents have all remained safe. Well done to the manager and staff.
A dedicated team who know the residents and their needs well and who are always ready to answer any
queries or questions.
This is the 6th year my father has been here and I would make exactly the same choice again! Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy N (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Acorn Lodge since 2016. Staff are friendly and approachable and always make us welcome. Mum is treated with respect and her needs met with care and respect for her privacy. The home is clean and mum enjoys the activities she is able to join in with. During the current difficult situation
due to Covid-19 we have been glad that mum is in safe, caring and understanding hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maggie L (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed and thankful how all the staff have taken such good care of all the residents during this Coronavirus crisis.
They have kept everyone safe and still carried on with the wonderful personal care etc.
A huge thank you to each and every one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie T (Friend of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very dear friend who was very independent until a few months ago had a short spell in hospital after a fall and we were advised that she needed full-time care to ensure her safety. She has been in Oakdene for nearly 8 months now and although it took her a little time to settle, the care and patience
she has had from all the wonderful staff there has been outstanding and she now really thinks of it as home. I would also like to thank Oakdene for their decision to close the home to visitors due to the pandemic long before the government advice and this action has ensured the safety of all residents and staff. Sadly this has meant that we have been unable to visit her for some months now but we were allowed a "window" visit on her 101st Birthday recently. We look forward to regular visits again when we are allowed to do so. Oakdene is a wonderful home from home and I am so glad we found it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annina C (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Oakdene since the end of December 2019. My Mum has settled in extremely well and this makes me very happy. She always looks clean and tidy. Her room is lovely and kept to a high clean standard. The staff are very caring and nothing is too much trouble for them. Food is first class
and there are lots of activities with again caring staff. I think all of the staff are amazing, especially in this difficult time of lockdown at the moment. They share photos and comments on Facebook, which again with lockdown this is a lovely way to keep in touch. Thank you all at Oakdene. Take Care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris B (Son of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both Mum and Dad have been at Oakdene since April of 2019 and are very happy there. The home is very clean and the staff very caring. The food is great and there are lots of activities for them to participate in as they choose. I live in the US and am an only child and feel blessed to have found a safe
and comfortable home for my parents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony D (Husband of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The nursing staff are first class, the care staff are good. The catering facilities are first class.
All the staff are polite, everyone speaks to you, very polite. The car parking is not very good, there needs to be more care spaces for visitors. I can't think of any more to say. I don't have any worries,
except car spaces. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Daughter of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always clean and friendly with lots of outside connection with schools etc. Activities always on offer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Oakdene for six months now and we as a family are still happy with his care. The staff are very kind and understanding towards Dad, the standard of cleanliness in the home, his room and Dad himself is still good.
We are kept up to date with any health issues which we appreciate.
Overall
we are very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P J (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Difficult to make a meaningful assessment. He is and has been incapacitated for five years and cannot communicate. He is, however, being well looked after and nursed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K K (Niece of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt has received has been second to none. I have been kept informed by Oakdene nurses and carers plus doctor on her changing condition.
I can't thank the staff enough for the way she has been looked after, particularly through a difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant welcome to the family of the residents. My mother has a lovely clean room, is well looked after ensuring all her needs are met. She appears to be happy and says she likes all her meals, the staff ensure she sits with her friends at mealtimes too. The staff genuinely care about their
residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Cousin of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin enjoys living at Oakdene and is very happy there. She is well looked after, just needs a little more help with her clothes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.3 (8.323)

Overview of Review Score

The Review Score of 8.3 (8.323) out of 10 for Oakdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.471 for Oakdene Care Home is calculated as follows: ( (50 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 70 Ratings = 4.471

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.852 Points relating to the number of positive Reviews for Oakdene Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 5 Positive Reviews ÷ 14.2 = 0.352

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Sally

Sally Girvin

Job Title: Team Leader

Joined: 1997

Sally has worked at Oakdene for 24years having worked her way up from a Carer. and gaining a level 3 in Health and Social Care.
Sally works in care because ‘’I enjoy looking after our residents and seeing them happy. I like taking care of each person’s individual needs. It’s important the residents are treated with dignity, look, and feel nice and are well fed. As Team Leader, I have an important role to play to make sure our Home delivers the highest standards of care’’


Ben

Ben Dodson

Job Title: Head Housekeeper

Joined: 2012

Ben has worked at Oakdene since 2012. Ben is responsible for the overall cleanliness of the home. He is passionate about promoting a culture of good practice within his team of 5 housekeepers. Ben is often found completing word games with residents in the lounges!


Remy

Remy Sines

Job Title: Activities Co-Ordinator

Joined: 2022

Remy has been at Oakdene since the beginning of 2022, initially working as a Health Care Assistant. In September 2022 she joined the activities team. Remy has a passion for activities


Mary

Mary Sims

Job Title: Activities Co-Ordinator

Joined: 2018

Mary has been at Oakdene since 2018 and is a valued member of staff trained to provide both care and activities.