Review from P B (Son of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been in Acorn Lodge for almost a year and during that time we have been very pleased with the choice of Oakdene for my Mother. As well as the excellent care and cosy environment, we have been impressed with the overall improvement in my mother's mental and physical wellbeing. A comfortable

home I would highly recommend.

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Review from D R (Husband of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience

I am perfectly satisfied that my wife is cared for in the best possible way given the limitations of her illness.
Staff are caring, compassionate and considerate and keep me aware of any health concerns.

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Review from S G (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been in Acorn Lodge since February this year and is like a new person. The care she has is excellent, with caring and happy carers around her.
Nothing is too much trouble and Mum always looks clean and well dressed. The food is good and there is plenty of it, with time taken to feed the

people unable to feed themselves, but its the little extra which makes the difference.
Whilst it's been hot, there has been ice cream in the afternoon and homemade cakes every afternoon.
We are always made very welcome and it's absolutely wonderful for me as Mum's previous carer to see her so happy and stimulated. Thank you to all the staff of Acorn for giving Mum some quality of life back.

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Review from M S (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience

My father was happy at Oakdene. All the staff were very considerate, professional and caring.
My father had vascular dementia and his food preferences were always taken into consideration. His right to choose was upheld throughout his stay.

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Review from H J (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience

My mother is very happy at Oakdene. The care is very good and people treat her with kindness and dignity.

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Review from Anthony S (Son of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience

As soon as my wife and I walked into Oakdene, we felt it was the right place for my mother. The kindness and understanding of the staff, the bright, clean rooms, and the active care of the residents we saw made the choice an easy one. From the day my mother arrived into a room filled with her favourite

pictures and orchids, she relaxed. The staff always made time to tell us what Mum had been doing and how she was. They made huge efforts to get her into the garden, which she loved. They gave her food she enjoyed, even when, towards the end, her preferences were a little unusual. At all times we felt her mental well-being, as well as her physical comfort, mattered to everyone. Staff chatted to her, knowing stories about her life that we hadn't told them. If someone you love needs care, we can't recommend Oakdene highly enough. Whilst not cheap, it is certainly not the most expensive around, and the homely environment and standard of genuine care given by the staff here is beyond price.

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Review from Annette W (Daughter of Resident) published on 8 February 2019
Submitted via Website • Report

Overall Experience

My mother moved to Oakdene in November 2018, it was a huge thing for her and my father who had been married 64 years. From our first meeting with staff, through her traumatic move to her new home until her end of life care, all the staff we met were kind, caring and thoughtful. I was very happy to leave

my mum in the care of the staff who looked after her so well.

The whole family were welcome to visit at any time and we always found the home to be spotlessly clean, and food served was of an excellent standard. I would not hesitate to recommend if a family member could no longer stay in their own home.

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Review from Lesley S (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience

The care my mother is shown on a regular basis is exceptional. I can visit anytime and she is always safe, well cared for and enjoying the company of other residents. Meals are well balanced and the facilities are clean.

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Review from Christopher S (Son of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience

Our first hand experience of Oakdene was simply outstanding from the moment we contacted them about my mum, who had vascular dementia. All the staff were kind, considerate and caring. Nothing was ever too much trouble. Oakdene is always spotless and clean and smells as fresh as a daisy, unlike many

of the other care homes we viewed. It really does not feel like a care home facility at all, much more like a friendly hotel!
With lots of little human touches, every guest is treated with respect and dignity. In a sea of mediocrity, Oakdene truly is a shining light that makes the process and experience for both residents and their families a caring and positive one.

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Review from M H (Daughter of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience

Very warm welcoming home. Would recommend it. My mother is very happy and well cared for.

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Review from C H (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience

My mother was discharged from hospital into the care of Oakdene Nursing & Residential Care Home and in a very short space of time her condition improved markedly. This is due in large part to the wonderful and genuine care she has received from all of the staff in the care home.
She remains very settled

and content in this very caring environment.

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Review from S H (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience

Oakdene Nursing & Care Home is a good care home with very caring staff.
They do offer lots of activities and I especially like the fact they bring animals into the home as they relieve stress.
I am not so impressed by the large amount of cost increases seen this year with no extra services.

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Review from Sarah E (Resident) assisted by family/friend published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience

I am very comfortable here the staff are very kind and the nurses are very quick to pick up on and respond to any health problems. The activities in the afternoons keep my brain going. The food is very good.

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Review from Avril D (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been resident for nearly two years, all the staff I have met have treated my mother with respect and care.
All the staff know the residents well and it is akin to a mini-community - with varied activities which residents are encouraged to participate in.
My only concern is the two price

rises in the last 2 years equating to over 20%.

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Review from Anthony H (Son of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience

The staff are what makes this care home so good.
They are very considerate and show great sensitivity to the residents and their relatives.
The best compliment that I can pay them is that when I drive away I am confident that mum is comfortable and very well looked after.

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Review from C I (Son of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience

Excellent staff and local management, but dealing with top management over fees etc is difficult.
Home has improved over the last few months with more activity staff and trips.
On the whole, family happy there.

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Review from J D (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for approximately 5 years. The nursing and care staff are excellent and caring. The domestic staff keep everything very clean.
Lack of activities is a big problem. Since the lady who ran activities retired in June, there has been little stimulation for the residents. Since

the new owners have taken over, the fees have increased twice, substantially with no evidence of change in conditions for the residents or staff.

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Review from S J (Son of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience

Dad is very relaxed and happy in Oakdene. He has improved medically since being admitted and his outlook seems much better. I am able to leave and not continually worry. It has been a good move.

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Review from Ann L (Wife of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience

My husband has been here for 3 years and I am very pleased with the care he received. Care staff are brilliant.

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Review from Donald R (Husband of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience

I have found management and staff at all levels pleasant, helpful, bright and genuinely caring.
I am pleased with the level of care provided and appreciate being kept advised by the nursing staff of my wife's welfare situation.

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Oakdene Care Home

Care Provided by Oakdene Care Home

Good to Know

Funding & Fees Guide for Oakdene Care Home

Facilities