Please contact the home for an assessment.
They operate an open visiting policy with no set times to visit.
Parking on-site.
Somerleigh Court Nursing Home has a Review Score of 9.8 (9.836) out of 10, based on 10 reviews in the last 2 years. Over all time Somerleigh Court Nursing Home has 29 reviews.
Review from Barbara M (Sister of Resident) published on 12 November 2024
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you so much for your lovely review of our home, we will be sure to share this with the team as this will mean so much to them. It was our privilege to care for your brother, we learnt so much about him in the short time he was with us which ensured that we provided the person-centred care he needed at this time in his life.
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Review from E B (Daughter of Resident) published on 18 July 2024
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you so much for your kind review. It was a privilege to care for your dear mum, thank you for entrusting her into our care. We will share all of your thoughts and this positive review with the staff we know that it will mean so much to them.
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Review from Lesley B (Daughter of Resident) published on 11 July 2024
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you so much for your kind words, we always try our very best to make everything we do personal to each resident in the home. Dignity and respect are at the forefront of all we do. We will share this review with the staff as it is so important for them to be appreciated and it re-affirms to us that we are doing a great job in caring for all of the residents that live at Somerleigh Court.
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Review from Karen R (Daughter of Resident) published on 10 May 2024
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you for such a lovely review, it was a pleasure to care for your dear mum. Our staff will be so pleased to hear that you found us all so welcoming and we will make sure that we share your comments with them.
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Review from T R (Niece of Resident) published on 22 March 2024
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Reply from Sharon Hill, General manager at Somerleigh Court Nursing Home
It is with heartfelt thanks from all the team at Somerleigh Court in sharing your review, more than anything it is so important that such positive comments are seen by all, we know that the staff will feel that all their hard work is worth the time and effort they put in to ensure that your loved one is cared for with dignity and respect at all times. Living in our village apartments and then coming into the care home was a very natural part of living at Somerleigh, as you say continuity is key. Thank you once again for such a lovely review and we will ensure that this is shared with all the staff.
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Review from P E (Son of Resident) published on 14 September 2023
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you so much for your lovely review.
we aim to ensure that all our residents are treated with dignity and respect at all times. We pride ourselves in making sure that all are cared for as individuals and what is important to them is important to us here at Somerleigh Court. I will pass on your thanks and comments to the team, they will very much appreciate your comments and review.
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Review from A D (Daughter of Resident) published on 20 July 2023
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Reply from sharon Hill, General manager at Somerleigh Court Nursing Home
Thank you so much for your heartfelt review.
It is so important to us to have lovey feedback; your mum was very special to us having lived here in the village for many years and came full circle into our care in the nursing home. It was a privilege to care for her, Alice the cat, and to have had such a supportive family.
We miss her dearly.
I will ensure that this is shared with the staff; it will mean a lot to them.
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Review from Lucy A (Daughter of Resident) published on 4 April 2023
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Reply from Kay Jerrams, Head of Care at Somerleigh Court Nursing Home
Hello Lucy, thank you for your lovely comments. It was a pleasure looking after mum and dad, and everyone has said they are missing them and wish them well. Glad you enjoyed the mothers day afternoon tea. Best wishes.
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Review from D B (Daughter of Resident) published on 29 March 2023
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Reply from Kay Jerrams, Head of Care at Somerleigh Court Nursing Home
Thank you for your kind words. I will pass this on to the staff here at Somerleigh. Caring for your lovely dad was a pleasure.
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Review from Gillian G (Niece of Resident) published on 22 March 2023
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Reply from Kay Jerrams, Head of Care at Somerleigh Court Nursing Home
Dear Gillian, thank you for your lovely comments; I have passed these on to the staff here. It was a pleasure to care for your uncle. Regards.
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Review from Jayne D (Daughter of Resident) published on 14 November 2022
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Reply from Lesley Brock, General Registered Manager at Somerleigh Court Nursing Home
Thank you so much for your review; receiving feedback from families, visitors, and residents are very important.
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Review from N S (Daughter of Resident) published on 7 October 2022
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Reply from Lesley Brock, General Registered Manager at Somerleigh Court Nursing Home
Thank you so much for your kind words; it is always a pleasure to receive such positive feedback.
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Review from C D (Daughter of Resident) published on 13 July 2022
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Reply from Lesley Brock, General Registered Manager at Somerleigh Court Nursing Home
Thank you for your review and kind words. We are aware that moving into a care home is a big decision, and we are so pleased to see how well our residents from our Somerleigh Court village settle into the nursing home when the time is right for them. Having our team work in the village and nursing home is a great reassurance for our residents.
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Review from Philippa L (Daughter of Resident) published on 6 June 2022
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Reply from Gordon Collins, Registered Manager at Somerleigh Court Nursing Home
Thank you for your kind words. They are very much appreciated, and we are pleased you and your mother are enjoying the Somerleigh Care experience. I am glad you were able to recognize, even though Covid masks remain in place, that there is always a smile and time for residents and visitors here at Somerleigh Court.
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Review from N S (Daughter of Resident) published on 13 May 2022
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Reply from Gordon Collins, Registered Manager at Somerleigh Court Nursing Home
Thank you for your review and your kind words. We are very pleased to hear that your mum is enjoying her time with us here at Somerleigh Court and that her health and welfare seem to be greatly improved since her admission.
We are aware of the parking issue and are seeking remedies to address this. We will and do make every effort to ensure that disabled visitors are able to visit, and I am sure that if we are given a little notice pre-visit, we can, and will, organise easier access for disabled visitors, for other visitors as you rightly point out there is a large public car park next door.
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Review from M B (Son of Resident) published on 18 August 2020
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Review from Anthony B (Son of Resident) published on 15 July 2020
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Reply from Karen Wells, Senior Admin Assistant at Somerleigh Court Nursing Home
Thank you so much for your kind review of the care your mother has been receiving, especially at this difficult time with such restrictions in visiting. We are looking into providing more time spent with WhatsApp video calls and hope to have extra devices to enable communication with families and loved ones in the future. We really appreciate the positive reviews sent in as it gives the whole team a boost, so thank you.
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Review from M D (Wife of Resident) published on 15 July 2020
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Reply from Karen Wells, Senior Admin Assistant at Somerleigh Court Nursing Home
What a lovely review we will ensure that your husband continues to receive that care that he so deserves at this time in his life, being apart from your loved one at this time can be very difficult and worrying. We will continue to keep you informed and remain the cheerful and welcoming team that you describe. Thank you. Head of Care.
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Review from F S (Husband of Resident) published on 7 July 2020
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Reply from Lesley Jane Brock, General Manager at Somerleigh Court Nursing Home
Thank you for your feedback which I welcome in helping to improve our service. As General Manager of Somerleigh Court, your experience of our ‘kind and caring staff’ means a great deal to me, as this is an aspect of our business we pride ourselves on. Equally, I always encourage residents (and their families) to come to me directly with any feedback (positive or otherwise), so that any issues can be addressed quickly and satisfactorily. We also instigate regular audits, spot checks, with our management team working on the floor, alongside colleagues. I am currently looking into the points you raised – so thank you again. In the meantime, I hope everyone who lives and works at Somerleigh Court is enjoying the recent refurbishments we have introduced.
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Review from F B (Daughter of Resident) published on 7 July 2020
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The Review Score of 9.8 (9.836) out of 10 for Somerleigh Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.836 for Somerleigh Court Nursing Home is calculated as follows: ( (97 Excellents x 5) + (19 Goods x 4) ) ÷ 116 Ratings = 4.836
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Somerleigh Court Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
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Job Title: Home Manager
Joined: 2024
At Somerleigh Court our dedicated team provide award-winning levels of care. For over a decade, we have been rated at the highest level by the Gold Standards Framework for the end-of-life care we provide, putting us among the top 15% of nursing homes nationally.
We are rated as ‘Good’ by the Care Quality Commission (CQC) across all five assessment criteria; ‘safe’, ‘effective’, ‘responsive’, ‘caring’ and ‘well-led.’