Whitecliffe House

Whitecliff Mill Street, Blandford Forum DT11 7BQ
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9.9 67 Reviews
  • Whitecliffe House, Blandford Forum
Whitecliffe House is situated in the Georgian town of Blandford Forum. This small market town lies on the River Stour. The home is purpose-built in a courtyard setting and offers comfortable ensuite accommodation to residents. The town centre is within two minutes walking distance of the home.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home welcomes you into a warm and friendly reception area with seating to greet your visitors or just watch the world go by. The ambience is complemented by a spacious lounge with large-screen television and the tastefully furnished dining room.

The courtyard layout at Whitecliffe House, with its planted areas and secluded seating, offer both reflective privacy and a cloister-like social forum for residents and visitors alike.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

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Care Provided by Whitecliffe House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Helen Chapman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Whitecliffe House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,242
  • (these prices are only a guideline, please contact Whitecliffe House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Whitecliffe House, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Whitecliffe House, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Whitecliffe House Reviews (67)

Total of 67, showing 21-40
9.9

Whitecliffe House has a Review Score of 9.9 (9.882) out of 10, based on 13 reviews in the last 2 years. Over all time Whitecliffe House has 67 reviews.

Overall Experience

  • 62
  • 5
  • 0
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Date Published

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5
13
54

Review from P T (Daughter of Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Whitecliffe for almost seven years and during this time her needs have increased. She has been well looked after throughout by friendly dedicated staff. Many are local and therefore bring a good community feeling integrated with the local town for activities, visits and entertainment.
I am always welcomed by people I know when I visit and kept up to date about Mum. This is so reassuring.

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Review from Marie B (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my mother is receiving excellent care. Staff are kind and willing to listen. I am kept informed frequently.

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Review from David S (Son of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Whitecliffe House too highly. The residents are treated very well - allowed to socialise or to stay alone if they prefer. The staff are always courteous and professional and my mother is extremely happy.

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Review from J S (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A real gem in our home town, Dad came for a respite visit and will hopefully be back very soon. Very friendly and caring home.

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Review from Moira T (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Whitecliffe House have shown exemplary care and compassion with my mother, who has a type of dementia associated with temporal arteritis. She loves her carers ad always tells us how lovely they are and what fun she has with them. Out mother can be quite "particular" about cleanliness and
food, and she always tells us how much she enjoys the food. She is quite delighted with the activities and were so happy we found a lovely place for her.

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Review from Julie T (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are delighted with the care and affection shown to our mother. The staff are excellent and we are relieved mum is so happy in her new home.

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Review from Rob B (Brother-in-law of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How lucky we are that Blanford has the wonderful care home of Whitecliffe House, which is where my brother-in-law is being cared for by the lovely carers. They are so kind and thoughtful in meeting all his needs to give him such a lovely life, that otherwise would be difficult at home. We cannot thank
all the staff enough for all the love and care they give him, just as if he was their own family.

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Review from Keith L (Son-in-law of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided during this pandemic has been second to none. Nothing is too much trouble. Many thanks to all the staff.

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Review from Chris D (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous, I can go home knowing my mum is safe and well.

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Review from Maureen S (Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here since September and feel very comfortable and prepared to make Whitecliff my permanent home.

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Review from J L (Daughter of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were impressed by every member of staff that we came into contact with during my mother's stay. In terms of their kindness, empathy, respect for their residents and approachability, nothing was too much trouble and they tried every means to keep my mother comfortable, including special trips to the
local shops to buy drinks they thought she might tolerate. Living a distance away from my mother, I was confident and reassured that she was being extremely well cared for. We could not have hoped for better. As a family, it was the best environment for my mother to be in, as her illness took its toll.

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Review from L R (Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly, first-class service.

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Review from V T (Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy in my new room, met lots of friends.

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Review from Violet T (Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been kind.

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Review from Doreen T (Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy being at Whitecliffe House.

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Review from P R (Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt that everyone cared and the general atmosphere was warm and happy.

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Review from M S (Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the "boss" is away fishing, I come to Whitecliffe. I am treated as one of the family.

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Review from J V (Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly staff.

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Review from Irene A (Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything.

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Review from Gerald M (Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with stay. Friendly.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Whitecliffe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Whitecliffe House is calculated as follows: ( (134 Excellents x 5) + (18 Goods x 4) ) ÷ 152 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whitecliffe House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Helen

Helen Chapman

Job Title: Home Manager

Helen leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.