St Anne's Care Home

21-23 Wayside Road, Southbourne, Bournemouth BH6 3ES
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7 Reviews
  • St Anne's Care Home, Bournemouth
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Care Provided by St Anne's Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lizzie Hart (Group Manager)
  • Admission Criteria
    • NHS and Private
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours open and the on site team will be happy to try and accommodate visiting residents.


  • Parking

  • Reserved visitor parking available onsite.


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St Anne's Care Home Reviews (7)

Over all time St Anne's Care Home has 7 reviews.

Overall Experience

  • 5
  • 2
  • 0
  • 0
  • 0

Date Published

7
0
0
0
7

Review from Richard (Son of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my father and mother have been in St Anne's. We are very pleased with the care they have received. The staff know the residents very well and take time with them as it is relatively well-staffed against other homes we have used. Sadly my mother died in St Anne's but at this crucial time we were
kept very closely informed by the staff and because of this we were able to spend her last hours together. I will always be grateful to them for this. My father is now alone in St Anne's and has vascular dementia. He is not always the easiest person to deal with and the staff again do a great job in difficult circumstances. I have no hesitation in recommending St Anne's.

Reply from Rob C, Director at St Anne's Care Home

Everyone at St Anne's took great pleasure in reading your review. We were really happy to support your mother and yourself through her loss, and to be able to continue to look after your father. Thank you for the recommendation.


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Review from Gillian H (Daughter of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was resident in St Anne's after discharge from the hospital last year. The care she received while there had the result of giving us an extra year with her and for that, we are eternally grateful. Every single member of the staff there treated mum like a family member and nothing was too much
trouble for the staff with regard to mum. She was looked after in a way we would never have been able to at home and she felt loved while there. Visiting mum at any time of any day was not difficult and we were always made to feel very welcome whenever we did visit. If your relative is lucky enough to have a place in St Anne's you can rest assured that they will receive the very best care, food, support from everyone involved in their care. Thank you for taking such good care of my mum.

Reply from Rob C, Director at St Anne's Care Home

Thank you so much for your review. It was a pleasure to look after and take care of your mother at St Anne's. We will pass your comments onto the team.


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Review from Laura W (Daughter of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that Mum is safe and well looked after. Management are approachable and forward thinking. Food is good and it’s a happy environment.

Reply from Rob Conway, Director at St Anne's Care Home

Laura, thank you for your review. We are always looking for new ways to innovate and provide excellent care in an environment that is homely in scale.


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Review from Ian I (Friend of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been extremely pleased with the care and attention that our friend has received. The staff are most friendly and always very welcoming. We would have no hesitation in recommending this very special Care Home.

Reply from Toby Williams, Director at St Anne's Care Home

Thank you for your comments, which I will also pass on to the team.


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Review from Ailsa R (Daughter of Resident) published on 12 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of St Anne's since January 2014. As a family, we are very glad that he is in the care of the professional staff at the home and we are confident that he is well looked after and all his needs are met. As we don't live locally it makes it convenient to be able to call in
whenever we can and my father is always clean, comfortable and well-fed. There is always a friendly atmosphere and a real 'family' feeling amongst the staff who are always willing to spend time giving us a catch up on my father is. Highly recommended!

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Review from Paul H (Son of Resident) published on 3 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Anne's found a room for my 103-year-old Mother, assessed her and admitted her all on the same day when she was at a low ebb. She received kind and diligent care, enjoyed a room with a view over the garden, appreciated the cooking and soon recovered much of her strength. I recommend St Anne's with
confidence.

Reply from Rob Conway, Director at St Anne's Care Home

We loved looking after your mother and enjoyed her time with us at St Anne's. Thank you for your kind words.


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Review from Jerry M (Brother of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister stayed at St Anne's.
We were very happy with the service.
She enjoyed her time and the team were very caring.
They appear well trained and have lots of time for the residents.
We moved her from another home nearby which was bigger and the team had less time for her.
At St Anne's the
staff really try and made her feel like she was at home, in a safe environment.
Great value for money.
Very happy.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about St Anne's Care Home

What types of Care is St Anne's Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Anne's Care Home provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does St Anne's Care Home have?

There are 16 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at St Anne's Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Anne's Care Home to the centre of Bournemouth?

3.6 mile(s) as the crow flies, distance by road may be significantly further.