Farway Grange Care Home (Nursing)

31/33 Howard Road, Queens Park, Bournemouth BH8 9EA
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9.8 51 Reviews
  • Farway Grange Care Home (Nursing), Bournemouth
Farway Grange Care Home is a lovely 35-bed nursing home occupying a two former mansion houses in leafy Queens Park with an amazing team of carers along with award-winning gardens. The home offers nursing and residential care to older people and those with physical disabilities.

The provider's core values are central to the exceptional care provided:

•        Compassion – Compassion is the bedrock of kindness; listening and understanding, offering support and reassurance.
•        Decency - treating other people with respect, honesty, thoughtfulness, and consideration; behaving in a way that shows that you care about other people and their feelings. It creates a positive trusting environment where people feel comfortable.
•        Development – Making things better, nurturing others and striving for continuous improvement in everything they do.

All meals are freshly prepared each day on the premises by chefs using fresh produce. The meals are varied and attractively presented and ensure a healthy intake of calories and vitamins.

Individuals' interests and personalities are taken into account to organise activities that everyone will enjoy.

Residents are encouraged to maintain personal links with the local community by attending church and lunch clubs. On-site activities include quizzes, bingo, exercise classes and arts and crafts.

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Care Provided by Farway Grange Care Home (Nursing)

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Amrial Care Ltd
  • Person in charge
  • Amber Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Farway Grange Care Home (Nursing)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Farway Grange Care Home (Nursing) to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting policy. If wishing to visit to take a relative out then please notify the day before (if possible) so they are ready.


  • Parking

  • Parking available on the road


Farway Grange Care Home (Nursing) Reviews (51)

Total of 51, showing 1-20
9.8

Farway Grange Care Home (Nursing) has a Review Score of 9.8 (9.789) out of 10, based on 10 reviews in the last 2 years. Over all time Farway Grange Care Home (Nursing) has 51 reviews.

Overall Experience

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Date Published

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Review from A Y (Husband of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife passed away last November after 4 years as a resident of Fairway Grange. She had suffered from advanced Parkinson's dementia and finally suffered a stroke. During her time at Farway she received in my opinion the very best care and nursing that I could have wished for and I believe she was as
happy as she could have been given her awful progressive and debilitating disease. All the staff are very caring, always cheerful and would always be raise a smile from her. Over the years I got to know them all quite well and I know they were genuinely fond of her.


Over the 4 years she was resident there was very little staff turnover which is a sign of a good working atmosphere and excellent management. The nursing staff are superb and always kept me informed of any changes in my wife's condition. Even though it was heartbreaking for me when I finally had to admit that I could no longer cope with caring for my wife at home, I know I made the correct choice in choosing Farway.


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Review from Denise H (Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Farway Grange is an outstanding Care Home. Having seen the wonderful long-term care given to two close relatives, I chose it for my post-op recovery and was not disappointed.
It is quickly apparent that the staff enjoy working there. They are attentive, cheerful and professional and it feels like a
family. Many have been there for several years, which speaks of how well the home is run. Residents are taken for 'walks' and picnics in wheelchairs to the lovely park nearby, and parties are given in the beautiful garden at the back of the house. Every resident is treated as an individual with their varied needs carefully attended to. There is no smell of urine anywhere. The two chefs cook delicious meals using good quality ingredients. Farway Grange does not look like a 5-star hotel and it doesn't need to. They do what matters, which is caring for their residents.

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Review from Di P (Friend of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My best friend (only in her early 70s) spent 4 years at Farway Grange. During that time I visited 3 times a week and the care she received was exceptional. Always a friendly face - nothing was too much trouble. I was made to feel so welcome. Management and staff were always accessible for questions
or any concerns we might have. The care and support was delivered with great empathy. As end of life approached, everyone was brilliant through such a difficult period. As we maintained our bedside vigil, staff were constantly checking on not just how my friend was doing . . . but on us as well. Teas, coffees, lunch, chats, company - whatever we needed. The nursing and care was exemplary and the reassurance that we were in a home-from-home, happy environment helped us cope with the very sad situation we were all in. Farway has a very special personal approach to the care they give to their residents and to the wider family and friends. I have no hesitation in recommending them.

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Review from Sarah A (Power of Attorney of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A close family friend now aged 95 has been at Farway Grange ever since he was discharged from hospital in Feb 2022 with little/no mobility. They have been amazing. Kind & considerate to us and very patient & caring with him; it's clear that he's very fond of them and more than happy with his situation.
He also looks far better groomed than when he was looking after himself too, and healthier - he loves the food. I don't think he could be in a better care home, and wouldn't hesitate to recommend Farway Grange.

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Review from Victoria C (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff so very helpful and they are very kind to my mum who has additional care needs. I am kept informed of my mum's condition and if there are any hospital appointments due. When I visit her room is always clean and they take care of her personal care. At Christmas time they make sure
all their residents have a gift, and they make it a very special time for them. They have activities which engage the residents who are able to join and have days out too. They have a lovely garden and outside area which they use for parties and special events.

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Review from Tracy H (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Farway Grange since November 2023 and quickly settled into life there. The friendly welcoming atmosphere and the excellent staff have helped with this. He recently celebrated his 96th birthday and I can't thank the staff enough for making sure he enjoyed his special day. Cards, cake
and presents provided for him, the smile on his face said it all.

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Review from L L (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has advanced Alzheimers & has been at Farway now for over 9 years. She is happy & settled there, loves all the staff & they in turn seem to love her. There is a lovely, friendly & caring atmosphere at Farway & we consider ourselves lucky to have found them & would happily
recommend them.

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Review from Dave P (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff do the best they can for my mother who is unable to weight bear. They provide options for her to mix with other residents and provide social activities to include her. Family are encouraged to visit as often as we wish and we are always welcomed by the staff when we visit. My mother recently
reached a milestone birthday and the celebrations provided were excellent.

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Review from Daniel D (Son of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not enough stars to rate the care my mum has received at Farway Grange.
The Farway Team in my eyes is just like an extended family, caring, compassionate and nothing is too much trouble no matter what you ask of them.
I always recommend Farway Whenever I’m asked if I know a good care home
stating the brilliant experience my mum and our family have had during her time there.
We are always informed and invited to any events that they have planned.

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Review from Julie D (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely mum stayed at Farway Grange Care Home for nine months until the natural end of her life.
Her stay and care there was the best we could have asked for.
The management, staff and nursing staff were so kind and caring. Always so willing to help Mum and so informative to us, as a family.
The
food was always lovely, cooked by chefs that had worked at Farway for years.
We found Farway's atmosphere so welcoming and friendly.
We would always recommend Farway Grange Care Home. So pleased we found them.

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Review from Pam B (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Farway Grange Care Home are dedicated and caring and I can't fault any of the care provided. The food is excellent as well and appetising and nourishing.

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Review from G W (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been there for over a year now and all good so far - my mother likes it there - food good - staff good - rooms a cleaned every day - everything thing seems to be run well - no complaints

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Review from Susan M (Niece of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt is currently being cared for at Farway, my father was a resident until he passed away last October. I can’t find fault with this home, everyone is so caring and friendly. My aunt was really struggling in her own home even with carers coming in daily- she has improved so much since coming to
Farway and is so much happier. I would thoroughly recommend it.

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Review from P T (Brother of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff at both the Alexandra and Farway Grange for looking after my brother so well.
He was very happy at the Alexandra and as his condition worsened, he moved to Farway to be cared for by the wonderful carer.
All the staff played their part in his care and no words will be
enough to show my deep appreciation to the manager and everyone at Amrial for making his last few months as comfortable as possible.

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Review from Simon H (Cousin of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the staff at Farway Grange. They looked after my cousin superbly well in his last few weeks of life. He was transferred there from McMillan with terminal cancer and with considerable care and nursing needs. All of the staff were considerate, and polite and dealt with him brilliantly.
He got to know them well and liked them all. A truly homely care home. I can’t recommend it enough

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Review from Debbie H (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot believe how well my 90-year-old father is now. He was not expected to live when he entered Farway Grange a year ago. The care and companionship he has received has been exemplary. The staff have always treated him with dignity and welcomed me as a visitor.

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Review from Tony H (Nephew of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has a terminal diagnosis. Because of the COVID crisis, she has been unable to see us, her family, and has been supported both physically and mentally by care home staff. They have done an extraordinary job in uniquely challenging circumstances, for which I, and my family, are extremely grateful.

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Review from Kathleen W (Wife of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not been able to visit Farway Grange because of lockdown regulations. I do, however, keep in close touch with my husband by telephone. He was extremely ill when he was transferred from the hospital and needed help with everything. The staff at Farway Grange have been outstanding with their care
and kindness, and all residents have come through the pandemic safely purely because of their vigilance and strict adherence to the rules set out. We can never thank them enough, and they should all be commended for their heroic efforts. It is a great pity if they are lumped together with homes that were not so careful.
Not only has my husband been protected from the virus, but he has been lovingly nursed back to a very good quality of life.

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Review from Wendy S (Daughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for nearly 5-years. He passed in May 2020. The activities were brilliant. My son and I joined on the outings once a month. They included boat trips, to the cathedral, tank museum and many more. The garden was always kept tidy. The care team were always cheerful and kept my dad's
sense of humour alive. This care home, is in my opinion, excellent.

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Review from Robyn P (Niece of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment. Very pleasant and helpful staff. It is a weight off my shoulder knowing that my uncle is cared for very well. Nothing is too much trouble for the staff; the management team are always available to talk to. I feel they all deserve recognition for their outstanding management of the
COVID-19 outbreak.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Farway Grange Care Home (Nursing) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Farway Grange Care Home (Nursing) is calculated as follows: ( (93 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 114 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Farway Grange Care Home (Nursing) is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Amber Davies

Job Title: Registered Manager

Joined: 2016

My name is Amber, I am a Registered Nurse as well as the Registered Manager for both of Amrial Care’s Services, One being Nursing Care the other Supported Living for people with Mental Health Diagnosis.


I have worked within the Care sector for 19years, firstly as a Health Care Assistant I then went on to do my Nursing Degree and have worked within the Care Home environment since qualifying. I chose to remain in the Care Home environment as I feel you have a more personal relationship with your residents/service users.


After 5 years of being qualified I then took the role as Deputy Manager in a Dementia Specialist Home which I did for 3 years before branching out to become a Manager with Amrial.


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Pauline Kelly

Job Title: Head of Care & Wellbeing

Joined: 2016

My name is Pauline, I work for Amrial as the Head of Care & Wellbeing over two different services, one is for Elderly Nursing Care the other is Supported Living for people with Mental Health Diagnosis.


I have worked within the Care Sector for over 30 years where I have gained lots of experience, knowledge, and Qualifications. Having started in the Care Industry with no experience and wondering if the job would be right career choice, but after 4 shifts I knew this was going to be my career.


I have worked in the Care Home environment for many years then branched out to the NHS where I worked on an acutely Ill dementia ward for 10 years gaining many clinical skills, then I returned to the Care Home environment, where I have enjoyed sharing my skills and knowledge with my colleagues.


I am very passionate about the Services I work within and enjoy being part of the team who are as passionate as I am, allowing service users to feel valued and respected.


Frequently Asked Questions about Farway Grange Care Home (Nursing)

What types of Care is Farway Grange Care Home (Nursing) registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Farway Grange Care Home (Nursing) provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Farway Grange Care Home (Nursing) have?

There are 35 Single Rooms.

What are the Facilities & Services at Farway Grange Care Home (Nursing)?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Farway Grange Care Home (Nursing) to the centre of Bournemouth?

1.8 mile(s) as the crow flies, distance by road may be significantly further.