Farway Grange Care Home (Nursing)

31/33 Howard Road, Queens Park, Bournemouth BH8 9EA
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9.8 51 Reviews
  • Farway Grange Care Home (Nursing), Bournemouth
Farway Grange Care Home is a lovely 35-bed nursing home occupying a two former mansion houses in leafy Queens Park with an amazing team of carers along with award-winning gardens. The home offers nursing and residential care to older people and those with physical disabilities.

The provider's core values are central to the exceptional care provided:

•        Compassion – Compassion is the bedrock of kindness; listening and understanding, offering support and reassurance.
•        Decency - treating other people with respect, honesty, thoughtfulness, and consideration; behaving in a way that shows that you care about other people and their feelings. It creates a positive trusting environment where people feel comfortable.
•        Development – Making things better, nurturing others and striving for continuous improvement in everything they do.

All meals are freshly prepared each day on the premises by chefs using fresh produce. The meals are varied and attractively presented and ensure a healthy intake of calories and vitamins.

Individuals' interests and personalities are taken into account to organise activities that everyone will enjoy.

Residents are encouraged to maintain personal links with the local community by attending church and lunch clubs. On-site activities include quizzes, bingo, exercise classes and arts and crafts.

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Care Provided by Farway Grange Care Home (Nursing)

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Amrial Care Ltd
  • Person in charge
  • Amber Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Farway Grange Care Home (Nursing)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Farway Grange Care Home (Nursing) to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting policy. If wishing to visit to take a relative out then please notify the day before (if possible) so they are ready.


  • Parking

  • Parking available on the road


Farway Grange Care Home (Nursing) Reviews (51)

Total of 51, showing 41-51
9.8

Farway Grange Care Home (Nursing) has a Review Score of 9.8 (9.789) out of 10, based on 10 reviews in the last 2 years. Over all time Farway Grange Care Home (Nursing) has 51 reviews.

Overall Experience

  • 37
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Date Published

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41

Review from Angela H (Wife of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Farway Grange in Howard Road for over 2 years. He has been close to death several times. With the help of the nursing home and the hospital, he pulls through.
The manager visited my husband in hospital - which we thought was really lovely. The staff are lovely, kind, helpful
and always there when you need them. There is a quiet calm atmosphere. When I walk into the building I always have a warm welcome and offered a cuppa.
I wish all nursing and care homes were this good. They give 100%. Thank you and keep up the good work.

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Review from Lorraine S (Daughter of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dear mum was admitted to Farway Grange Care Home Nursing Home via the fast track process due to terminal cancer. All the staff and management team have done everything possible to make sure our mum is as comfortable as they can. The home is small and homely and the residents are treated with respect
for their dignity and with genuine care for their well-being. Family members are greatly welcomed and encouraged to be part of the home's family orientated philosophy. Our mum is very ill but we do know she is cared about.

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Review from Julie H (Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurse at Farway Grange Care Home made my husband's last days wonderful and homely and made his passing go smoothly.

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Review from Patrick H (Husband of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffered severe strokes 3 years ago which left her unable to speak and can only move her left arm a little, but her spirit most days is good, due to the excellent care she is given. All the homes staff are excellent and do communicate to her with smiles and hand holding. Maybe they could equalled
but I doubt they could be surpassed.

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Review from Jenni M (Wife of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was terminally ill with lung cancer and was transferred to Farway Grange from the hospital in November 2016. He settled in quickly and with the great care from all the staff managed to have six weeks of comfortable and well-cared life that he doubtfully would have had if he had stayed in
the hospital. I would like to thank all the staff for making his and my life a little easier in this very difficult time.

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Review from Rosy (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was taken from Poole Hospital. He had very good care and they looked after me and my mother. They even talked to him in his own language. Personal hygiene was very good and was treated with dignity and respect. I would recommend this home.

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Review from Anne F (Sister of Resident) published on 3 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Farway Grange is the most incredible place full of caring warmth. The hard working team are a family who work together to achieve the most homely environment, where each resident is cared for with professionalism, love and patience. Their ever changing requirements are quickly identified and acted upon.
Family and friends are actively encouraged to be part of the caring process and for us personally the constant care and support were unbelievable. After an all-night vigil breakfast was quietly served without fuss, but with a warm smile for exhausted relatives. A positive communication pathway existed from the beginning and we were constantly updated and played a full part. We knew that our loved one was safe, warm and cared for. Above all Farway Grange shows respect for its residents. Ill and emotionally fragile when they arrive, Farway Grange becomes their new home. Indeed it became our second home for those last few precious months. Our family will always be eternally grateful.

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Review from Robert H (Son of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, my mother was terminally ill and died on 23/1/16. The staff were excellent especially the manageress. Faultless.

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Review from Angie B (Sister of Resident) published on 27 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother passed away a year ago, but lived at Farway grange for about five years before he passed and I can say our family had peace of mind that he was being cared for by some very lovely people, who always treated him so lovely and friendly. He was not always the easiest of patients as he had Ms
and slight dementia, but they were always so patient with him. We were, and still are so grateful for all they did for him and always tried to give him the best quality of life. Thank you again from all family. After his passing, the management and staff were so kind, I myself was unable to return to the home as I was so upset, so they kindly packaged his belongings up for us, and when my partner went to collect, they sat and had a coffee with him before he left. I can not recommend this care home more highly.

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Review from A G (Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a good home, answered anything you want to know below.

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Review from Sandra (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was accepted at this nursing home after she was given notice by her previous care home. What a difference. This is a small home but that is homely, staff and management friendly and approachable and any problems or queries addressed professionally and quickly. My mother has been here 16 months
and has settled well. I am confident my mother is well cared for and have no concerns for her wellbeing. When weather permits the garden area and large ponds offer a quiet area to enjoy. A safe and caring environment.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Farway Grange Care Home (Nursing) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Farway Grange Care Home (Nursing) is calculated as follows: ( (93 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 114 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Farway Grange Care Home (Nursing) is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Amber Davies

Job Title: Registered Manager

Joined: 2016

My name is Amber, I am a Registered Nurse as well as the Registered Manager for both of Amrial Care’s Services, One being Nursing Care the other Supported Living for people with Mental Health Diagnosis.


I have worked within the Care sector for 19years, firstly as a Health Care Assistant I then went on to do my Nursing Degree and have worked within the Care Home environment since qualifying. I chose to remain in the Care Home environment as I feel you have a more personal relationship with your residents/service users.


After 5 years of being qualified I then took the role as Deputy Manager in a Dementia Specialist Home which I did for 3 years before branching out to become a Manager with Amrial.


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Pauline Kelly

Job Title: Head of Care & Wellbeing

Joined: 2016

My name is Pauline, I work for Amrial as the Head of Care & Wellbeing over two different services, one is for Elderly Nursing Care the other is Supported Living for people with Mental Health Diagnosis.


I have worked within the Care Sector for over 30 years where I have gained lots of experience, knowledge, and Qualifications. Having started in the Care Industry with no experience and wondering if the job would be right career choice, but after 4 shifts I knew this was going to be my career.


I have worked in the Care Home environment for many years then branched out to the NHS where I worked on an acutely Ill dementia ward for 10 years gaining many clinical skills, then I returned to the Care Home environment, where I have enjoyed sharing my skills and knowledge with my colleagues.


I am very passionate about the Services I work within and enjoy being part of the team who are as passionate as I am, allowing service users to feel valued and respected.