Kingsman House Care Home

11-13 Branksome Wood Road, Bournemouth BH2 6BT
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9.9 102 Reviews
  • Kingsman House Care Home, Bournemouth
Welcome to Kingsman House, a prestigious care home situated in the heart of Bournemouth's vibrant town centre. The facility offers 69 spacious en-suite bedrooms, fully equipped with modern amenities, providing comfortable accommodation for individuals aged 65 and above.

Located in a prime setting, Kingsman House allows residents to bring their own furniture, creating a personalised living space that feels like home. Alternatively, stylishly furnished bedrooms offer a welcoming atmosphere for residents to enjoy.

Understanding the importance of maintaining an active lifestyle and social engagement, the dedicated team organises a variety of activities and entertainment options, including access to a restaurant, bar, and cinema room.

Committed to providing personalised care tailored to individual needs, the team of carers and support staff prioritise the well-being of each resident. Kingsman House takes pride in offering exceptional care that puts the needs of residents first.

Choose Kingsman House for a luxurious care home experience that combines exceptional care with comfortable living.

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Care Provided by Kingsman House Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tilla Wagner (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (69)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1989
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Kingsman House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • The weekly charges start at £1300, but they may vary depending on the assessment conducted by the home.
  • (these prices are only a guideline, please contact Kingsman House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Kingsman House welcomes friends and family of loved ones and treats it as a private home for a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organised at visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.


  • Parking

  • Parking is available on-site at Kingsman, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.


Kingsman House Care Home Reviews (102)

Total of 102, showing 1-20
9.9

Kingsman House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 26 reviews in the last 2 years. Over all time Kingsman House Care Home has 102 reviews.

Overall Experience

  • 88
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Review from D O (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very hard decision to put my Mum into care. When we approached LuxuryCare all our questions were answered. We were welcomed to the home to view our best suitable options. My Mum has been so much happier since her care was taken over by LuxuryCare. She has so much support from the lovely staff
and we are always welcomed on our visits.

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Review from E J (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Kingsman House for six months, and I couldn't be happier with the care she receives. The staff are attentive and kind, and the atmosphere is warm and homely.
She enjoys the activities and always talks about how well she's treated. It's such a relief to know she's happy and
safe.
Thank you to everyone at Kingsman House for taking such good care of her!

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Review from A F (Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingman House is wonderful. Lovely location. The carers are excellent.

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Review from E D (Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like Kingsman. The carers are very helpful. My room and the food are great.

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Review from J K (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been living at Kingsman House for some time now. The staff are caring and always help when I need them. I enjoy the company of the residents, and there's always something to do.

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Review from D B (Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend during my holiday in the UK, and I was so impressed with Kingsman House, the care home where he lives. The staff were incredibly helpful and kind, creating a warm and supportive environment. It was clear that they genuinely cared about the residents, and the attention to detail in
their care was remarkable. Seeing how well my friend was looked after gave me great peace of mind and made the visit very reassuring.

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Review from A B (Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings is a very good home, I like the songs, and the food is very good. The home is excellent.

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Review from N B (Granddaughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsman has been amazing to my grandmother and my family, we were looking for a care home with an easy location and that didn't feel like a care home, Kingsman we found that it feels like a hotel and the home has a holiday feeling with activities and groups like gardening group, they have lots of outings
and being so close to the beach and Bournemouth gardens makes easier. We are very happy with the care and carers.

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Review from Tracy M (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a lot of responsibility choosing a care home for a loved one, but choosing one that you can trust to look after your mother who has dementia was the most stressful thing I've ever done. I know I can visit my mum any time, and when I leave, I can trust the care home to give her the best care possible.
She enjoys the carers' friendliness and affection. Everyone at Kingsman has been so helpful.

Reply from Juliana Brasil, Associate Director of Digital Operations at Kingsman House Care Home

Thank you for your kind review. We're glad you feel comfortable trusting us with your mother's care and that she enjoys the friendliness of our carers. Your positive feedback means a lot to our team. We're always here to support you and your mother.


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Review from L G (Daughter-in-law of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care received by our relative. His stay has only been for a few weeks so far. He is well cared for always looks clean and smart. He thinks the food is amazing. He is always treated and spoken to with respect. All queries by us all always answered quickly and respectfully. It
is a friendly and relaxed atmosphere. We would recommend the home to other people.

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Review from C R (Granddaughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my family are very happy with the care Nana is receiving. We know she is being very well looked after and is safe. All staff at King's are nice and friendly, lots of activities going on we are very happy with Kings.

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Review from J B (Partner of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsman House was the answer for my prayers, we were looking for a care home for emergency admission and I can't thank the team enough for the help they gaves us when we most needed it. The home is beautiful, the rooms are great with en suite and the carers are great, the communication is great I always
know what is going on, the food is good, activities are also good, I'm just so happy with the home.

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Review from Kim R (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home where the staff have gone over and above to care for my mother who has complex needs. Staff are always happy and friendly and have a great daily activity plan for residents. The care home is immaculate at all times and my mother says the choice of food is excellent. Fully recommend.

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Review from Sue S (Sister-in-law of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my sister-in-law to Kingsman House she has improved. The staff and management are fantastic, they are there for the visitor as well if you have any questions. Kingsman House is a very happy place to visit. The rooms are lovely and clean. Nothing is too much trouble for them. It's so nice
to know she is well looked after. They do a lot of things to keep the residents happy, The activities are brilliant.

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Review from A B (Brother of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good quality home providing good food and accommodation. Staff are helpful and encourage to participate in activities. We have used this facility over the last three years and it has provided my brother with a safe place while we are away.

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Review from Dave F (Nephew of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit every day, and I am very impressed with the home and staff.
There are bus trips every Thursday.
There are many activities and visiting entertainers.
There are lovely grounds to enjoy.

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Review from Pamela G (Friend of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care - very professional. Friendly - aware of client's needs at all times. Staff excellent - very helpful. Manager and deputy extremely supportive to both client and myself at all times.

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Review from Paul B (Son of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my mother for the past three months and have found the support of all staff fantastic. They are caring and the facilities are first class. Front of house staff are superb. Staff on reception, all the carers work so hard to ensure all residents are supported. I have recently sat
in on the events organised for residents and all events are great. Special note goes to one staff member in particular. This is a care home that puts the word “care” at the top of its priority. I take my small Cockapoo “Winston” in and they make him really welcome, one of the residents has a small dog called Mi Mi and it brings a sense of calm to the whole home. Couldn’t recommend Kingsman more highly.

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Review from Elaine M (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially came to Kingsman for two weeks respite, but in that time she was made to feel so welcome and cared for that she stayed, and two years later she is still there. She is healthier as her diet is balanced and she feels safe and secure. The staff are wonderful. They encourage her to
take part in all the varied activities on offer and are engaging and supportive. They also make me feel very welcome when I visit and are approachable and friendly.
Mum enjoys the weekly trips out to local places, takes part in the gardening club, attends the twice-daily activity sessions and interacts positively with the other residents. For her birthday, the staff organised a singer, baked her a lovely cake and gave her a planting ceremony in the garden for a rose I had given her. They are so kind.

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Review from Philip J (Son of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality care, super staff and carers, great food, nothing is too much trouble to help Mum, great conversations with all staff.
The activities team are very interactive with residents, and having a good laugh and joke is very important for the residents to feel good! They are a great double act!

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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Kingsman House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Kingsman House Care Home is calculated as follows: ( (294 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 312 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsman House Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 18 Mar 2025

Exciting news from Kingsman House! We are thrilled to announce the availability of four beautifully decorated bedrooms within our esteemed residence. Located in a tranquil setting, Kingsman House offers a warm and inviting atmosphere for our residents.Each of our available bedrooms is thoughtfully designed with comfort and convenience in mind. Featuring en-suite facilities, residents will enjoy the privacy and luxury of their own personal space. Additionally, each room comes equipped with a TV, phone portal, and other modern amenities to enhance the living experience.While our rooms are tastefully decorated, we understand the importance of personal touches. Residents are encouraged to make their space their own, creating a cosy and welcoming environment that truly feels like home.We warmly invite you to schedule a visit to Kingsman House and experience the comfort and elegance of our available bedrooms firsthand. Our friendly staff members are on hand to provide a personalized tour and answer any questions you may have. Don't miss out on this opportunity. Contact us today to arrange your visit!


Awards / Recognitions (0)

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Meet the Team (1)

Tilla

Tilla Wagner

Job Title: Home Manager at Kingsman House

Joined: 2023

Meet Tilla Wagner, our esteemed Home Manager at Kingsman House. With years of specialised experience in dementia care, Tilla is a compassionate leader dedicated to providing the highest quality of support for our residents.


Tilla’s profound understanding of dementia care has transformed the way we deliver care at Kingsman House. Her hands-on approach and wealth of knowledge enable our team to provide personalised care that goes above and beyond expectations.


Under Tilla’s leadership, Kingsman House has become a beacon of excellence in dementia care. Her focus on compassion, dignity, and individualised support has fostered a warm, nurturing environment where residents feel valued and respected.


Call us today to book your viewing and experience the difference at Kingsman House.


Frequently Asked Questions about Kingsman House Care Home

What types of Care is Kingsman House Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingsman House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Kingsman House Care Home have?

There are 69 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kingsman House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsman House Care Home to the centre of Bournemouth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.