Review from Mark (Friend of Resident) published on 17 November 2017
Submitted via Website • Report

Overall Experience

What struck us was the friendly environment of Meyrick Rise and the desire to provide a caring service by all the staff. The immediate impression is that the home communicates well at all levels and is willing to develop the standards of care being provided. When I have called I have always received

a call back which gives confidence that they take a high level of interest in the residents. It’s good to hear staff themselves talk well of evident teamwork at Meyrick Rise the desire to set ever high standards.

Reply from Justine Cowell, BDM at Kingsman House Care Home

Thank you very much for your kind words, we are dedicated to ensuring the best possible care for all of our residents and our team, so it is lovely to hear your words of praise.

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Review from W O (Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience

Very good.
I find the staff very helpful and polite.

Reply from Justine Cowell, Business Development Manager at Kingsman House Care Home

We are delighted that you are so happy here at Meyrick Rise and thank you for your review.

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Review from Rosemary M (Daughter-in-law of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience

Not having known of this care home before my father in law was admitted, I was very impressed with the high quality of service provided.
The friendly atmosphere and attention to detail impressed me.
My husband and I, as well as other relatives, speak very highly of the care home.
As to be expected,

my father in law initially wanted to be back in his own home, but due to his physical health, was unable to.
He very soon adapted to the care home and the remaining days of his life were happy and comfortable.
The staff are magic!
There is no doubt that due to the superb care he received it extended his life way beyond what was expected by several months.

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Review from Karen C (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience

Our mum has come here for respite and due to her circumstances will need to stay. She has never wanted to live in a care facility so it has been a hard decision but we have found this team so supportive! The carers are lovely always smiling and wanting to do all they can. The management are exceptional

with suggesting ideas, follow-up plans and support. My mum has settled better than I ever thought she would and it has really taken some stress form us. The place is clean and comfortable and homely. The food has a variety and of a good standard.
We like that the residents are encouraged to socialise and join in but can have peace in their own rooms or gardens. I would stay here.

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Review from K J (Grandson of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience

This care home is a lovely and friendly place to go. I am always made welcome by all of the staff and they are happy to help you. My grandmother has never been so happy. The last care home she was in I would give 1 star and Meyrick Rise, I would give 5 stars.
I would not fault this care home by appearance

or staff. This is a like a 5-star hotel, but better.

Reply from Justine Cowell, BDM at Kingsman House Care Home

Thank you so much for your kind words. We are delighted that your Grandmother is so happy here and she is a delight to care for.

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Review from John P (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience

From the initial contact and throughout my mother's stay at Meyrick Rise, all the staff showed the greatest care and professionalism towards my mother (and other residents). She has enjoyed her period of respite care and leaves in much better health than when she arrived.

Reply from Justine Cowell, BDM at Kingsman House Care Home

Thank you, John, for your very kind words, We are so happy that your mum had a great time with us and look forward to her next stay. She was a delight to care for and hope that she will come back and visit us again soon, even if it is just to pop in for coffee. I know our residents would love to see her again, she would be very welcome!

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Review from J C (Niece of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience

The staff are excellent, well trained, excellent and very understanding.
My aunt was a resident here 18months ago after breaking her femur.
She has now got to the point of needing a care home and I had no hesitation in reserving her a place here.

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Review from Paul G (Respite Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience

My week's respite stay at Meyrick Rise was superb. I cannot fault the professionalism of the staff at all levels and am looking forward to returning again next year for another holiday respite. Many thanks to all.

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Review from Nigel K (Son of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience

My late Father spent his last 7 weeks at Meyrick Rise. Initially, they weren't sure if they could manage someone who was very ill and sometimes displayed difficult behaviour. Despite these understandable initial concerns they formulated a plan with us and dad's medical team and ensured it was acted

upon. Throughout this short time, up to and including his death, all the staff were extremely warm, caring, friendly and always respectful to his and our requests.

The building and grounds are also lovely and its a great central location in Bournemouth.

I would highly recommend it.

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Review from P B (Son of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience

My mother entered the home for a week's respite while we (her carers) went on holiday. When we returned, she had contracted a UTI and we were unable to take her back to her home where she lived alone. The home was very sympathetic and agreed to keep my mum until we could find her a permanent place.

The staff were wonderful and gave my mum a lot of attention and care. Despite her erratic behaviour caused by the UTI the staff were understanding and did their best to ensure she was safe and well. I would recommend Meyrick Rise to anyone as a good care home for both respite and permanent care. We owe a big thank you to Meyrick Rise.

Reply from Justine Cowell, BDM at Kingsman House Care Home

Thank you so much for your kind words, we were so happy to be able to help you in your time of need and she was a lovely lady to care for, picking up on her UTI early gave us the chance to sort things out for her with her GP very early in her stay. We wish all of you the best for the future.

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Review from Alyson T (Daughter of Resident) published on 10 July 2017
Submitted via Website • Report

Overall Experience

My family and I were very pleased with the way my Mother was treated whilst she was a resident in Meyrick Rise recently.
She was admitted from hospital for end-of-life care and was treated with the utmost respect and dignity at all times. Mum was fond of the carers and nurses, although she herself

was not always cooperative when they were trying to care for her!

As a family, we were always welcomed into the home and the staff did all they could to make us feel at ease whilst visiting Mum who was deteriorating fairly rapidly.
Nobody minded what time of day we visited and how long we stayed, this ensured that those of us who work could come and go freely, fitting the visits in with our work commitments.

I would certainly recommend this care home to other families who face the same situation as we did. We always got the impression the staff looking after Mum did genuinely care about her and where trying to make sure that her last few weeks were as comfortable and pain-free as possible.

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Review from Jessica C (Friend of Resident) published on 12 June 2017
Submitted via Website • Report

Overall Experience

I have visited my friend today in Meyrick Rise and I have not seen her for some time. She is absolutely blossoming in the home, she has been treated very well by all the staff, the food is lovely, and she is kept busy with a whole host of activities. When I visited yesterday they were playing scrabble

on a huge board which was the size of a person! She tells me that one of her friends in the home recently went swimming which the home organised for her as a wish. I honestly am so happy to have visited yesterday. My mind has been completely put at rest. I have to thank the staff for making me so welcome too.

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Review from I S (Resident) assisted by family/friend published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience

In every possible area, Meyrick Rise was excellent.
It appeared more like a hotel (with care) than a care home.
All staff, food, comfort and care could not be better.

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Review from Heather B (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

My mother age 90 years has been cared for by her key workers, both who are excellent ladies. The lady in the office keeps me updated with any problems along with the rest of the lovely caring staff. Good food. Thank you to the catering staff and the ladies who arranged the leisure activities and the

lady in admin. Great team.

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Review from Maurice C (Resident) assisted by family/friend published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

Very satisfied with my experience at Meyrick Rise.

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Review from J A (Sister of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience

My sister has always been treated very well. The staff are all very pleasant and welcoming when they see us, they are always happy to discuss my sisters care and treatment with me.

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Review from Elizabeth S (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience

Meyrick Rise is a lovely bright and warm home. The rooms are modern and attractive. My mother is very comfortable and happy there. The staff are most attentive and always smiling and helpful. The standard of the food is amazing and it's very plentiful. I'm very happy with mother's care in every way.

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Review from Lynne B (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience

We have found Meyrick Rise very friendly and welcoming. It was with an element of anxiety that we had to bring our mum to respite care. However, these anxieties were quickly allayed and mum is happily settled and has improved in outlook and demeanour since arriving.
We feel as a family very confident

at leaving mum here as we know and have seen the excellent care she receives from the nurses, carers activities ladies and cleaners. They all pay attention to detail and ensure mum is safe and happy. Many Thanks

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Review from R F (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience

Welcoming, caring, supportive environment. Staff do their best to keep residents occupied and comfortable.
Spontaneous trips out suit my dad. Dad feels very well looked after.

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Review from Alan P (Friend of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience

I have visited this facility 8-10 times over the last few months and have always found the home welcoming, clean and organised. I have been greeted courteously and helpfully. Staff appear knowledgeable and caring and will give advice regarding physical/mental state and how best to conduct visits (duration

etc). The home is typical of where I could imagine myself in some years to come and I think this is a good indicator of how well it is run and what good facilities exist, from the food to entertainment and recreation. I would certainly recommend Meyrick Rise to others.

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Kingsman House Care Home

Care Provided by Kingsman House Care Home

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