The Aldbury

672/674 Ringwood Road, Parkstone, Poole BH12 4NA
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9.8 91 Reviews
  • The Aldbury, Poole
Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The Aldbury is an award-winning, purpose-built home designed to provide nursing and residential care dedicated to people living with dementia.

The Aldbury has been designed and furnished to create a safe and stimulating environment. This friendly home provides an extensive range of features to help residents to be as independent as possible.

Every aspect has been considered in order to enhance the quality of life at the Aldbury, from the cosy little alcoves and pretty courtyards to the homely communal lounge-dining rooms and level landscaped garden.

Care Provided by The Aldbury

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Martin Corrigan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for The Aldbury

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,731
  • (these prices are only a guideline, please contact The Aldbury to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • At The Aldbury, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking
  • Parking is available on site at The Aldbury, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Total of 91, showing 1-20
9.8

The Aldbury has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years. Over all time The Aldbury has 91 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care, very grateful.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for your kind words. We're so pleased to hear that you're happy with the care provided. If there's anything else we can do, don't hesitate to reach out!


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I spent many months looking for a home for our father who has dementia. In total, we looked at 10 homes. The Aldbury was the second home we visited and we were always drawn back there. Our father has been there for almost four months and we are beyond satisfied with his care. It feels
like our second home as everyone from the fantastic team to the manager welcomes us so warmly and Dad is superbly looked after.

Reply from Martin Corrigan, Home Manager at The Aldbury

We're so pleased to hear that The Aldbury feels like a second home and that your father is so well cared for. Your kind words mean a great deal to us, and I'll be sure to share them with the team. Thank you for taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

Although the stay was just 3 months, the care and attention provided to my wife was excellent. The staff were always attentive both to my wife and all visitors. All visitors have made comments to me to the effect that The Aldbury was a lovely welcoming home.
Contact with me was good at all times and
the manager and head nurse deal spent a good deal of time with me in discussions over several issues.
Thoroughly recommend The Aldbury.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for sharing your experience of The Aldbury. We're so glad to hear that your wife received excellent care and that our team was able to provide a welcoming environment. Maintaining open communication is a priority for us, so we were pleased to spend time with you to ensure your wife's needs were met and any concerns were addressed. Thank you once again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My Father moved from another local Care Home in May. As a family, we were anxious that it be a positive move for him as it would undoubtedly distress him.
The support that we had from The Aldbury in assisting this move was fantastic. They visited him in his previous setting and carried out a detailed
pre-assessment. Everything regarding the move was carefully planned through.
To visit him the next day, sitting calmly in the lounge, chuckling away having his hair cut by the hairdresser was a priceless moment. I hadn't seen him that calm for some time.
He has had his ups and downs at The Aldbury, but that's his condition, and the staff have ensured that he is living as well as he can with his dementia.
The staff are helpful, approachable, 'eyes on', professional and treat my Father with dignity. The home is clean, the food good. Both the Manager and Clinical Lead always have time for us. Their professionalism and care are exemplary and an absolute credit to the home.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you so much for sharing your experience with us. We understand how moving can bring many anxieties, so we're delighted to hear that your father's transition to The Aldbury went smoothly and that he was able to settle in comfortably. From all the team at The Aldbury, thank you once again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff and management to be very informative. Professional, caring and friendly. Always happy to listen and chat about your concerns.
I am very happy with the care being given, always with a smile and happy to go that extra mile.
I would not hesitate to recommend The Aldbury for
the wonderful care and service they provide.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for taking the time to provide a review of The Aldbury. We are very happy to receive your kind words about your experience at our home. It's wonderful to know that both you and your husband felt welcomed and that any questions or concerns you had were addressed by our team. We're also very pleased to have been able to provide the care and support you were looking for. Our door is always open should you have any further questions or suggestions regarding your husband's care.


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Overall Experience  Overall Experience 5.0 out of 5

Respite stay for medication review and care. Despite some initial concerns we were almost immediately relieved at the welcome received and the ability of the staff to act with ability in dealing with the symptoms of Alzheimer's, the various staff have a manner hard to explain but it shows that they
are well trained in this field.
Should you require respite care you would be hard-pressed to find better care.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for your review of The Aldbury. We're delighted to hear that our team provided a warm welcome and addressed any initial concerns you may have had. Ensuring our team is well-trained in dementia care is very important to us, so it's great to know that this was evident in your experience at our home. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The home is always warm and welcoming. My wife has chosen to stay here due to the great care she receives. Staff are very kind and jovial. Activities are very good - involve my wife and just recently took her to a pantomime. They are now planning her 50th Birthday party.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for sharing your experience with us. We are very happy to hear that your wife has chosen to stay with us due to the great care she receives. It's wonderful to know that our warm and welcoming environment, along with our kind and friendly staff, has made a positive impact on her stay.


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Overall Experience  Overall Experience 4.0 out of 5

My husband always enjoys spending the day at The Aldbury. He takes part in all the activities they provide, like chatting with the others, staff and residents alike. It is good that he has other company rather than just being with me at home. It gives me some respite too.

Reply from Martin Corrigan, Home Manager at The Aldbury

Thank you for sharing your experiences with our daycare services! We're delighted to hear that your husband enjoys his time at The Aldbury. Creating a supportive environment where residents can socialise and interact with both staff and fellow residents is one of our top priorities. We understand the importance of providing respite for caregivers, and we're glad to support you in taking a break. We look forward to continuing to support both you and your husband and welcoming you back to our home.


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Overall Experience  Overall Experience 5.0 out of 5

Our relative moved to the Aldbury in June 2023. This care home is absolutely amazing. The care is second to none, nothing is too much trouble. The carers, therapists and nurses are always there to answer any questions we may have. the communal areas are kept very clean and beautifully decorated. Our
relative is very contented here.

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Overall Experience  Overall Experience 5.0 out of 5

Great home with staff to match who are caring and thoughtful.

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Overall Experience  Overall Experience 5.0 out of 5

Overall, the experience we have had so far at The Aldbury has been excellent. I find all the staff friendly, enthusiastic, kind and caring, from housekeeping, entertainment and nursing through to management. The activities laid on for all the residents really help engage my husband, and I appreciate
also being included in many of these, so I can see how everything works. The only area of concern is the rise in costs and as my husband can no longer go out on any trips and struggles with a lot of the activities, the value for money is a concern.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Aldbury for ten months now and we have been so happy with the care given to her. The home itself is always spotlessly clean, the staff are incredible and show so much respect and kindness to the residents. My mum was very reluctant to move into a home but she is now so content
and comfortable. The food is wonderful, especially the cake! She loves it!

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very well looked after and the staff are amazing! I couldn't wish for her to be in a better place. As a family, it was a difficult decision to put my grandmother into a care home, everyone at The Aldbury made the transition so easy.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and there to help if you are a resident or family, always smiling and friendly. I wouldn't have my nan anywhere else. Always plenty of activities and relatives.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is so well cared for, it is so lovely to see her known by the staff and her needs understood and met. She is always dressed with care, engaged in activities, and she is enabled to live her best life that she is able to do. Thank you to all the staff at The Aldbury.

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Overall Experience  Overall Experience 5.0 out of 5

The Aldbury has a very safe environment and is very accessible for families to visit. Communication is very good. The reception area keeps up to date with calendars and magazines which have articles of activities. I recently went with Mum who is a permanent resident there, to the coronation garden party,
well attended by residents and their families. Many events happen daily, arranged by the activities team.
Once a month a senior clinician shares a health review for Mum. I can speak with a carer about Mum's care at any time.
Mums hair always looks beautiful after a visit to the salon, due to the care of the stylist, who brings out the best in residents. I visit once a week and find nobody is too busy to stop and answer questions. The carers are genuinely happy looking after Mum with affection and helping her have a fantastic experience.
The Aldbury is an excellent, care home, which I have experienced first hand as a relative and Mum is very happy and well looked after there.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has just passed away and spent the last year of her life at this wonderful care home. The staff were always helpful and friendly. There were activities every day and Mum got to do things such as dancing and gardening that she had been able to do when at home. An important thing for Mum was to
look nice and having her hair done every week gave her such a sense of self-worth and respect.

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Overall Experience  Overall Experience 5.0 out of 5

When my parents reached the point of needing to move into care, it was a very stressful and worrying time. The staff at The Aldbury made the whole process as good as it possibly could be, showing understanding, professionalism and high levels of care and support for both my parents and us as a family.
The home is bright, clean, positive and full of care and respect. The regular staff know my parents well. There is a wide range of interesting activities and outings and the food is fabulous home cooking, which my parents love. We have great communication with all the team; the nursing team have relieved us of so many worries and we feel confident that they are so well cared for both physically and emotionally. We particularly appreciate the person-centred approach and flexibility - enabling us to visit any time, share celebrations etc in what feels like a luxury home from home. We are constantly impressed with the quality of life The Aldbury has enabled my parents to achieve.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are very approachable and work well together as a team.
The staff are friendly and go the extra mile to help the residents.
The cleanliness of the home and the residents is excellent and the residents are well cared for.
I am very pleased with how Mum is looked after at this
care home and would recommend it to other families looking for dementia care for their relatives.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been at this care home for the last six months and has been happy there. I was concerned at first that she may have found it difficult, being the only ethnic person there, but they have shown her a great deal of care and affection; I actually think that she has taught them quite a few
things about her culture.
I have had a couple of issues, but the care coordinator listened and promised to deal with them immediately. No matter where you are, there will be issues you are concerned with, but the important thing is to have them listened to and fixed.
On the whole, really happy with The Aldbury.

Reply from Gemma Parkin, Home Manager at The Aldbury

Thank you so much for taking the time to leave The Aldbury a review. Independent feedback is incredibly important to us.
I am glad that you were able to discuss your concerns and felt listened to, your feedback not only influences how we care for your loved one but helps benefit the other residents that live in the home.
Although we have regular conversations, please feel free to discuss any concerns with me, my door is always open.


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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for The Aldbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for The Aldbury is calculated as follows: ( (195 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 226 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Aldbury is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Martin

Martin Corrigan

Job Title: Home Manager

Martin leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.


Victoria

Victoria Smith

Job Title: Clinical Lead

Victoria is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Sam

Sam Reid

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.


Frequently Asked Questions about The Aldbury

What types of Care is The Aldbury registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Aldbury provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Aldbury have?

There are 55 Single Rooms.

What are the Facilities & Services at The Aldbury?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Aldbury to the centre of Poole?

3.5 mile(s) as the crow flies, distance by road may be significantly further.