The Aldbury

672/674 Ringwood Road, Parkstone, Poole BH12 4NA
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9.8 91 Reviews
  • The Aldbury, Poole
Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The Aldbury is an award-winning, purpose-built home designed to provide nursing and residential care dedicated to people living with dementia.

The Aldbury has been designed and furnished to create a safe and stimulating environment. This friendly home provides an extensive range of features to help residents to be as independent as possible.

Every aspect has been considered in order to enhance the quality of life at the Aldbury, from the cosy little alcoves and pretty courtyards to the homely communal lounge-dining rooms and level landscaped garden.

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Care Provided by The Aldbury

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Martin Corrigan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for The Aldbury

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,731
  • (these prices are only a guideline, please contact The Aldbury to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At The Aldbury, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at The Aldbury, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


The Aldbury Reviews (91)

Total of 91, showing 21-40
9.8

The Aldbury has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years. Over all time The Aldbury has 91 reviews.

Overall Experience

  • 83
  • 8
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Date Published

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Review from Lesley C (Daughter of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very welcoming, friendly and professional. There was nothing that they wouldn't do. The care was very, very good. Lovely environment inside and out.

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Review from Susannah G (Daughter of Resident) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed at The Aldbury for a month's respite care and she loved it. We as a family were most impressed with the staff and the care they provided. The Aldbury was spotlessly clean, the menu was of restaurant standard and the activities varied and stimulating. Mum is already booked in for another
stay.

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Review from Steph N (Granddaughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since April 2018, we as a family have used a total of 4 local Care Homes to provide short term respite stays for my grandmother. The Aldbury has been by far our favourite and the reason why we return. The building itself has a lovely homely feel to it. It is far from clinical, is light and spacious,
and has plenty of outdoor space, which is particularly important to Nanny, who is a real sun worshipper. The staff seem very attentive to Nanny and genuinely pleased to see her when she returns. The quality of the activities and trips also seem very good, and the family are kept abreast of this by phone, email and on social media, which is really reassuring. Nanny seems relaxed and happy when we visit, and largely well presented (which from personal experience of caring for her, is no mean feat!). It also feels that our instructions and requests are listened to and actioned to the very best of the staff’s abilities.
We are extremely happy with the Care that Nanny receives here.

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Review from J D (Daughter of Resident) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad my mum is at the Aldbury. Her dementia is advanced and so her capacity is limited but the staff make a real effort to bring joy to her life, to understand her and communicate with her. She is still able to go out on trips to see her beloved sea and she loves the garden. When occasionally I have
a concern, I raise it and the staff act fast to resolve the situation. Thank you Team Aldbury.

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Review from John T (Husband of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife attends for daycare three times a week. She is always well cared for, so enjoys the staff and activities and going on the minibus to visit local areas.

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Review from W T (Daughter of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent four weeks in The Aldbury. I was really impressed with how quickly she settled in. The staff were always welcoming and kind. It was easy to arrange visits, and we enjoyed our time sitting on the bench under the vine or exploring the garden. Mum joined in a number of activities, including
baking. She allowed staff to help her with her personal chair and enjoyed a haircut. This is all down to the compassion and care she received.

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Review from Nick D (Father of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in The Aldbury since March 2020.
The care and nursing staff provide excellent care. The care home is always clean and tidy, it feels like a hotel.

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Review from Cliff W (Husband of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at The Aldbury since October last year. The home is such a welcoming and warm care home you feel like you are walking into a hotel. My wife is very happy here and feels very cared for and safe. The staff are charming and warm-hearted and very welcoming. The food is excellent.

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Review from Jean S (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at The Aldbury earlier this year. The staff have been wonderful during this difficult period and have worked very hard to help my mum settle and support the family. Their communication with me has been excellent and I get regular phone calls to discuss mum's medical and emotional
needs. They know my mum very well and focus on her interests to keep her engaged and involved in all the activities.
Immediately on arrival at The Aldbury I am made to feel very welcome and supported. I have been very impressed at the level of support I have received from all the staff. They are very empathetic to the emotional difficulties that dementia can cause to both mum and the extended family. The Aldbury has a lovely warm, happy atmosphere and this is down to the staff who are very dedicated to providing excellent care.

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Review from Sue H (Wife of Resident) published on 31 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had 4-week respite care at The Aldbury, and during his time there, he was extremely well looked after. Due to Covid restrictions, there was a 2 week isolation period, but during this time, he was never left alone. What very caring staff The Adlbury does have. I have no complaints whatsoever
with The Aldbury, and would highly recommend this nursing home.

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Review from Jane S (Daughter of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful team at The Aldbury not only demonstrate great care for my mum, but they also extend it to my dad and me whenever we visit or call.
Placing Mum in a home during lockdown was a worry, but the welcome she received made it easier. The reception team have always so welcoming and friendly,
and I had the pleasure of meeting the chef as I left after a recent room visit with Mum. He went above and beyond to chat about Mum's diet (and fussy ways) and clearly knew my mum despite catering for a number of residents.
I feel complete confidence in the nursing team, who provide excellent communication and are always happy to update me.
The health care and companionship team are amazing. When I visit Mum, they are so patient with her and genuinely care. Mum is so happy in her new home with her new friends and many activities. She has been a permanent resident for 6-months now.

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Review from Elaine L (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing place for dad. The care is excellent, the people are so friendly and caring. He enjoys all the activities, thinks the food is wonderful. His room is comfortable, everywhere is extremely clean. The staff are so thoughtful as well. Where we couldn’t visit on Christmas Day due to COVID, they
sent us a photo of dad and a summary of what he’d been up to. It made our day to receive this!

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Review from Adrian N (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Colten Care, unbelievable care, go above and beyond, not the cheapest provider but could highly recommend. My father has dementia which is a horrible disease, the care they provide is 10/10. They have taken the pressure off the family and given dad the best care he could have. 100% recommend. Thanks
to all the staff.

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Review from Nicola S (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very stressed and very confused when she first went The Aldbury, but now calmer and seems to be eating better and quite happy. We are all pleased that she is now safe and well cared for. We all look forward to seeing her again.

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Review from S H (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved into The Aldbury on 7th January 202 from another care home where he had been resident since end March 2019. I was instantly impressed by the nursing staff, carers and activities team. Everyone was warm and friendly to my brother and demonstrative showing they cared for him and wanted
to get to know him and hear about his colourful life. A happy 'anything goes' atmosphere my brother is never stopped from clearing away plates for washing up or moving chairs to an exact position so no reason for him to say 'got away I'll do what I want to do' and get cross. The carers excel themselves no grumbles at keeping changing my brother's wet shorts and being in the firing line to his expletives when insisting on him wearing incontinence pads which he hates. They laugh and joke with him and show him they really care for him by the occasional hug which makes him feel warm and loved which he needs. the activities team are very impressed with their vibrant personalities and enjoyment of entertaining the residents participating in all the games and encouraging them to get up and dance with them when an entertainer is singing. When a resident is not feeling like participating in an activity they go and spend time with them for a friendly chat. The activities team exude fun as they love their job and make the residents feel special by chatting to them giving them a hug and flirting which my brother loves. The housekeeping and laundry are very efficient nonstop cleaning and washing and ironing which they all enjoy and happily chat with the residents. The place is spotless, I even spied the door brass plate being cleaned. The office and receptionists are friendly helpful and easy to communicate with The Aldbury is run as a team all working well together.

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Review from Claire C (Daughter of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Aldbury since September 2017. I live in Australia and when I was contacted by The Aldbury to say my mother’s health was deteriorating, I arranged to fly over. In the meantime, The Companion Team arranged internet sessions every night so I was able to speak to my
mother. This was so valuable and special.
I am here now and once again, I am blown away by the care my mother is receiving from everyone at The Aldbury. Nothing is too much trouble and the teamwork is amazing. Staff from every department pop in to see my mother and offer support to our family. Often a cleaner, the minibus driver, a laundry assistant, a companion team member, the hairdresser, receptionist or management will sit by my mother’s bedside for a few minutes and have a chat. The carers and nurses are regularly in and out making sure my mother is comfortable and the chefs are providing her special food requirements.
I can’t thank The Aldbury enough. This is an exceptional care home.

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Review from S N (Son of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was met and greeted in a polite and professional manner by staff and management at all times. The nursing care that my father received was excellent and he was always treated in a friendly manner, with full respect and dignity in an environment where nothing was too much trouble. I would highly recommend
The Aldbury to anyone and would also like to thank the staff and management for their support at a difficult time for me. Thank you.

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Review from K S (Daughter of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were exceptional - not just for our father but the support given to my sister and I at a very difficult time. Would highly recommend.
Premises and facilities were of a very high standard.

Reply from Elaine Farrer, Operations Director at The Aldbury

I understand the management at The Aldbury telephoned and discussed your ratings review. They are reassured that you were very happy with the care provided to your father. With regards to the rating of satisfactory for security, you raised some issues after your Dad had been discharged from our care which you had not raised before. We ask all of our families to notify us at the time of anything that they feel unhappy about so that we can look into these as soon as possible. I am sorry on this occasion the team at The Aldbury didn’t get a chance to look into your concerns further.


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Review from E G (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury is very beautifully and thoughtfully designed, but it's the staff who really shine. Their care and patience is a wonderful thing to witness. My mother benefits greatly from their honest kindness and humour. We are very grateful to them all.

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Review from Beverley C (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad's well looked after, I appreciate that there are precautions taken when guests are sat in the sunshine, sun-lotion, parasols and plenty of cold drinks. He always seems content and cheerful.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for The Aldbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for The Aldbury is calculated as follows: ( (195 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 226 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Aldbury is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Martin

Martin Corrigan

Job Title: Home Manager

Martin leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.


Victoria

Victoria Smith

Job Title: Clinical Lead

Victoria is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Sam

Sam Reid

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.