The Aldbury

672/674 Ringwood Road, Parkstone, Poole BH12 4NA
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9.8 91 Reviews
  • The Aldbury, Poole
Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The Aldbury is an award-winning, purpose-built home designed to provide nursing and residential care dedicated to people living with dementia.

The Aldbury has been designed and furnished to create a safe and stimulating environment. This friendly home provides an extensive range of features to help residents to be as independent as possible.

Every aspect has been considered in order to enhance the quality of life at the Aldbury, from the cosy little alcoves and pretty courtyards to the homely communal lounge-dining rooms and level landscaped garden.

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Care Provided by The Aldbury

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Martin Corrigan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for The Aldbury

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,731
  • (these prices are only a guideline, please contact The Aldbury to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At The Aldbury, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at The Aldbury, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


The Aldbury Reviews (91)

Total of 91, showing 61-80
9.8

The Aldbury has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years. Over all time The Aldbury has 91 reviews.

Overall Experience

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Review from Josephine D (Wife of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home really is first class and I deeply regret that my husband was not admitted to The Aldbury when he first got ill. He is now finally very happy and content. Also, I can now rest. My husband and I were shown so much dignity and respect when we arrived at the home. The management and all the staff
are excellent.
My husband is very happy for the first time in 10 months.

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Review from K K (Wife of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time I arrived with my husband, the atmosphere was warm, kind, friendly and calm.
I could not believe it when I received a phone call saying would I like to speak to him. He was calm and placid which he had not been for months. They treat me as a friend and there is nothing too much trouble.
The
nurse at our GP told me she would send her mum to this wonderful home.
I am so glad I took her advice.

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Review from Pauline R (Daughter of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is a wonderful home and is probably the best in the country. My dad would have died months ago if it hadn't been for the very kind staff here. They have all treated him with dignity and kindness. My dad is always kept clean and well fed. His room is always clean. The nursing staff and carers
excellent. I have peace of mind and the staff are my new friends. They are so helpful when we are going through a very sad situation. My dad has also met some lovely friends at The Aldbury. Top, top marks. The staff always ask if we would like a drink.

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Review from Anthony H (Brother of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the whole home very nice, comfortable and all the staff. The management are very sociable. I would recommend the home to anyone looking for a caring vicinity.

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Review from David M (Power of Attorney of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My client came in for a 4-week respite and enjoyed her 'holiday' so much she decided to stay. She has early dementia and has been able to take part in the full programme of activities including helping in the garden. The trips out have been enjoyed and her appetite has improved with all the good food
she has been enjoying. My client has made many new friends both with her fellow residents and also the care staff. We are both sure we have made the right choice for her going forward.

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Review from F H (Power of Attorney of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, tidy, friendly and has an "open door" policy for regular visitors with a full programme of activities daily for residents and visitors if they wish to join in. The food is top quality and well presented. All staff are friendly, efficient and patiently attentive to residents.

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Review from Andrew N (Son of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to The Aldbury after a crisis at home. This was a stressful time for all our family including Mum. The Aldbury staff could not have been more accommodating and set our minds at rest that mum was in safe and experienced hands. This was evident over the five weeks respite care mum spent at The
Aldbury. It was lovely to see mum dancing and laughing when I arrived during one of the weeks organised activities - during her stay. Over the 5 weeks, I saw glimpses of my old mum, hair done, dressed nicely - things that had been important to her her entire life back in her life again. When I called The Aldbury each day I spoke to someone who was able to tell me in detail how mum had been that day, staff also called me to update me on things I'd asked about. The Aldbury also put us in touch with an Admiral nurse to support us through this difficult period, demonstrating that not only were they providing excellent care for Mum but for the rest of our family too.

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Review from A C (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 6 months at The Aldbury and was very happy, while she was there. She had her own pleasantly decorated and furnished en-suite room on the ground floor with a window overlooking the garden. The whole two storey building was pleasant, modern and well looked after and had a central courtyard
garden and car parking at the front. There was a large communal lounge. The home cooked food was excellent as was the care and facilities. Everyone was so friendly and helpful including the office staff. Mum was always kept clean and provided with clean clothes and her hair done weekly by a visiting hairdresser. The staff gave a lot of attention by chatting to mum and making sure she was happy as happy as she could be in the circumstances. They also had activities at the home every day and special activities such as their summer fete and Christmas party and went out on trips in their own minibus. They also had a nurse in attendance all the time and had close contact with a nearby doctor so help was always on hand for any eventuality.

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Review from James P (Son of Resident) published on 21 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the care of my Mum over the years that she was a resident at The Aldbury. I could not have wished for anything better. Your care extended to all the relatives and we were always so welcomed and often enjoyed the entertainments with the residents. When it came to the end, everything was
done with great dignity. I can't say thank you enough to all the team at The Aldbury.

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Review from Michael F (Husband of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury is remarkable on every aspect needed by its residents. Regardless of expense. The care given could not be matched at home by family care. Even GP doctors are on tap 24/7. All aspects of required care are well taken care of. There are more staff than residents. Visitors are allowed 24/7 at
any hour without notice. I visit my wife at The Aldbury every afternoon 24/7. I am very much part of my wife's daily routine. I would be very happy to personally be a resident.

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Review from Elaine C (Daughter of Resident) published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There has been a real change in mum, from what she was like at home she seems less agitated and happy. The staff are friendly, approachable and helpful. Mum likes the carers and does focus on certain people.
Staff have also supported my dad.

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Review from Angela W (Daughter of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury has been outstanding from the moment we walked in. Both mum and the family have been shown care and compassion. Any questions have always been answered. The staff have been very supportive, both trained and carers. The carers have been brilliant all the way. The best interests of the resident
have been the utmost importance.

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Review from S L (Daughter of Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is an excellent quality of care at The Aldbury. The approach to care is proactive and tailored to the individual. I really like the four house groups and how the home is structured a big family and cosy environment. The food is excellent, my mother can be quite a fussy eater and the meals are
tailored to her needs. The chef visited us when she arrived to discuss her needs.

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Review from John C (Husband of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always get a warm welcome at The Aldbury. The gardens are lovely. I came in for lunch with my wife and we were very well looked after, the white chocolate and cranberry pudding was delicious. I look forward to coming again.

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Review from Jean L (Wife of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury care home is excellent for my husband. He has settled down much better than I thought he would all the staff are excellent with him. Accommodation and food are excellent. I can visit him anytime, and the staff look after and comfort him when I leave as it's upsetting for both of us. I wish
he could come home, but The Aldbury care home is the next best home for him. I wish he could stay as he is happy and well-looked after.

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Review from Donald S (Friend of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by the standards of care and attention, and the fact that the staff always devote as much time as is necessary for the well being of the resident.

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Review from William T (Son of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Completely satisfied with everything except the very high fees of £5,500 per 4 weeks plus extras and except staffing. Sometimes there are staffing difficulties (not enough to cover mealtimes - some residents in rooms for meals (one to one) and some in day room) sometimes no staff in day room.

Reply from Elaine Farrer, Director of Operations at The Aldbury

"Thank you for your comments about the care at The Aldbury.
As an independent and family–run group determined to set the highest standards in all aspects of care for the elderly, our hard-working team will be particularly pleased to see that you are "completely satisfied with everything." The Aldbury is a dedicated care home for people living with dementia and, in some cases, a person with dementia may be entitled to receive NHS Continuing Healthcare (CHC) funding. I understand that in this case, CHC funding was initially granted but ended following a review. Please be assured that our fees reflect the cost of providing highly personalised care and are in line with our sector. Regarding staffing at The Aldbury, our staffing levels are acknowledged as being among the best in the care sector and there have been no staff shortages at the home. Thank you, again, for your review and please feel free to speak to the Home Manager if there are any other matters you wish to raise."


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Review from Jenny M (Daughter of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks to the care home manager of The Aldbury for all her help and support with CHC assessment for my mum. Not all care homes have that knowledge and support. Her time, skill and knowledge has helped immensely in this daunting task. Just knowing that someone else is with
you along this path, to help fight for what you feel is right for your loved one is a comfort. No matter what the outcome is .... I have admiration for The Aldbury.

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Review from B P (Partner of Resident) published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has dementia and can be challenging. All aspects of care are excellent, given that he can sometimes be difficult to manage.

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Review from Elaine (Daughter of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Aldbury is always very clean and welcoming, We are always welcomed with smiles by all members of staff we see. My dad is always clean, well dressed and looking happy. He is always very well cared for, I have never felt cause to worry about my dad while in the care of the staff at The Aldbury. Dad
is given meals and snacks regularly something I know he enjoys. On a side note my young children have always been made to feel completely welcome and are free to come and see their granddad whenever they like. The staff all make a fuss of them and The Aldbury put on family activities which can involve both my dad and his grandchildren.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for The Aldbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for The Aldbury is calculated as follows: ( (195 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 226 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Aldbury is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Martin

Martin Corrigan

Job Title: Home Manager

Martin leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.


Victoria

Victoria Smith

Job Title: Clinical Lead

Victoria is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Sam

Sam Reid

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.