Branksome Park Care Centre

17 Mornish Road, Poole, BH13 7BY
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10 38 Reviews
  • Branksome Park Care Centre, Poole
Located in Poole, Branksome Park Care Centre is a specialised facility that focuses on helping people with neurological conditions like spinal injury, brain injury, multiple sclerosis, muscular dystrophy, and motor neurone disease. They also provide care for adults over 18 with life-limiting conditions who need residential care.

At Branksome Park Care Centre, residents receive excellent care in a friendly and peaceful setting. The staff can help with various medical needs, whether they're short-term or ongoing, and they're happy to accommodate special dietary requirements and other preferences.

To ensure residents' well-being, the care centre works closely with physiotherapists, speech therapists, and Macmillan nurses, offering a comprehensive care package that addresses both physical and emotional needs.

Many of the care home's 60 rooms have doors leading to beautiful gardens, providing a relaxing outdoor space for residents.

While Branksome Park Care Centre specialises in neurological care, they offer a range of comprehensive care services, including assistance in finding suitable dementia care options through their sister homes. Get in touch today to explore the support the team can provide.

Care Provided by Branksome Park Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Manju Reji & Nicola Harris (Registered Manager)
  • Admission Criteria
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Branksome Park Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,650
  • The weekly charges start at £1650, but they may vary depending on the assessment conducted by the home.


  • (these prices are only a guideline, please contact Branksome Park Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Branksome Park warmly invites friends and family of loved ones to regard it as a cherished relative's private residence. To enhance visits, kindly reach out to the home beforehand. Visiting hours will be organised at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.


  • Parking
  • Parking is available on-site at Branksome Park, with all visitor parking clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.


Branksome Park Care Centre Reviews (38)

Total of 38, showing 21-38
10

Branksome Park Care Centre has a Review Score of 10 (9.984) out of 10, based on 31 reviews in the last 2 years. Over all time Branksome Park Care Centre has 38 reviews.

Overall Experience

  • 36
  • 1
  • 0
  • 0
  • 1

Date Published

38
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31
7
Overall Experience  Overall Experience 5.0 out of 5

Branksome is my cherished home. The home environment and caring staff create a warm atmosphere. The activities keep us engaged. Branksome is truly a great place to call home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum leaves at Branksome Park Care Centre and she's very well taken care of the home is always clean and the people is always welcoming the nurses always ready to help due to my mom's condition we feel very lucky to have found Branksome.

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Overall Experience  Overall Experience 5.0 out of 5

Could not be more happier than my stay at Branksome Park. Treated with respect by all staff members. Room and conditions excellent. Nursing particularly good, attentive to my needs.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent. All staff are friendly and approachable.

Reply from Juliana Brasil, Director of Digital Operations at Branksome Park Care Centre

Thank you for taking the time to share your feedback about your experience at our care home. We greatly appreciate your kind words and are delighted to hear that you found our staff to be friendly and approachable. Creating a warm and welcoming environment for our residents is one of our top priorities, and it brings us immense joy to know that we have succeeded in achieving this during your visit. We firmly believe that a positive and compassionate attitude goes a long way in enhancing the overall well-being of our residents. Your review serves as a great motivation for our dedicated team, who work tirelessly to ensure that everyone feels valued and supported. We will continue to foster a culture of approachability and friendliness as we understand the importance of building meaningful connections with our residents and their families.
Once again, thank you for your kind words and for choosing our care home.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful home and staff. Love the activities, they are all very good. Can't thank you enough.

Reply from Juliana Brasil, Director of Digital Operations at Branksome Park Care Centre

We are delighted to hear that you had such a positive experience at our home. Our staff will be thrilled to know that their efforts are appreciated and valued.
We constantly strive to provide enjoyable activities, and it brings us great joy to know that they meet your expectations. Your words of encouragement will inspire us to continue to enhance our services.
Thank you for your kind words; we can't express enough how much it means to us.


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Overall Experience  Overall Experience 5.0 out of 5

Branksome has been very good to me, I am very happy with everyone, very good and caring. Activities team is a happy bunch. I enjoy the activities.

Reply from Juliana Brasil, Director of Digital Operations at Branksome Park Care Centre

We greatly appreciate you taking the time to share your positive experience at Branksome. It's a pleasure to hear that you feel happy and well-cared for in our community, as that is precisely the environment we strive to create.
Your kind words towards our caring staff and activities team mean a lot to us. They are indeed a dedicated and cheerful bunch and they will be thrilled to hear that their efforts have made such a positive impact on your experience.
Your enjoyment of our activities makes our day! We aim to offer diverse and engaging activities that appeal to all our residents, so if there are any activities you'd particularly like to see, please don't hesitate to share your ideas with us.
Once again, thank you for your lovely feedback. We're delighted to have you as part of our Branksome family and look forward to continuing to make your experience a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Very good home. Carers are very kind, l like living here. The nurses are lovely and i feel very cared for.

Reply from Juliana Brasil, Associate Director of Digital Operations at Branksome Park Care Centre

Thank you so much for taking the time to leave us such a heartening review. We are thrilled you're having a positive experience at our care home. It is truly rewarding to know that you appreciate our carers and nurses. Our team is dedicated to providing the highest level of care and your words validate their hard work and dedication. Feeling cared for is paramount to us and we're glad we've been able to provide that for you. Thank you once again for your kind words. We're looking forward to continuing to make your stay as comfortable and enjoyable as possible. Please feel free to share any other thoughts or suggestions you might have, as we're always seeking to improve.


Take care, and thank you for choosing us as your home.


Best Regards,


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of Branksome Park Care Centre since she suffered a severe stroke four years ago. The home is very well run and maintained to a very high standard. I visit frequently and when I go I am always made to feel very welcome, greeted with a smile and called by my first name. The
nurses and carers are excellent, well-trained and committed to care for all residents in a friendly and caring manner.

Reply from Juliana Brasil, Director of Digital Operations at Branksome Park Care Centre

Thank you so much for sharing your thoughts and experiences about Branksome Park Care Centre. We are extremely grateful for your positive feedback.
We take immense pride in creating a warm and welcoming environment for our residents and their loved ones. It's heartwarming to hear that our team's dedication to personal and attentive care has positively impacted both you and your wife.
Your recognition of our well-maintained facility, excellent staff, and high-quality care standards is genuinely appreciated. Our team strives to provide personalised care for each of our residents and it's wonderful to hear that we're meeting your expectations.
We will certainly pass on your kind words to our team, as it motivates us to continue providing the highest level of care and support possible.
Again, thank you for your kind words. Your support means a lot to us and encourages us to continue working hard for our residents and their families.


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Overall Experience  Overall Experience 5.0 out of 5

It is very good and I am happy to live here. I think the carers are good and I have a good laugh with them, especially during care interventions which makes it a bit easier. I also love my room with nice patio doors.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Branksome Park Care Centre for 2.5 years. She is unable to do anything for herself. The care she receives is outstanding and treated with the greatest of respect and dignity. Mum is extremely happy where she is living.

Reply from Kevin Gunputh, CEO at Branksome Park Care Centre

Thank you for taking the time to leave us a review. We are delighted to hear that your mother has received outstanding care and has been treated with the greatest respect and dignity during her stay here with us.
Our team at Branksome Park Care Centre is dedicated to providing personalised care and support to each of our residents. We are glad to hear that your mother is extremely happy in her home with us.
At Branksome Park Care Centre, we understand the importance of creating a warm, welcoming and homely environment for our residents. We are committed to ensuring that our residents feel comfortable, safe and well-cared for at all times.


Thank you for entrusting your mother's care to us. We appreciate your kind words and look forward to continuing to provide excellent care to your loved one.


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Overall Experience  Overall Experience 5.0 out of 5

Branksome Park Care Centre is a truly exceptional care home that has exceeded all expectations. Its dedicated staff, beautiful facilities, and personalised approach make it a remarkable place. The private rooms are spacious, clean, and serene, providing an ideal living environment for residents. The
care team's professionalism, commitment to understanding each resident's unique needs, and personalised care plans contribute to the overall well-being of each person. They offer genuine affection and nurturing, making it feel like a true home away from home. Branksome Park provides a diverse range of engaging activities and social events. From arts and crafts to music therapy and exercise classes, there is always something stimulating for the residents. My friend is really happy!

Reply from Kevin Gunputh, CEO at Branksome Park Care Centre

Thank you so much for sharing your wonderful experience with Branksome Park Care Centre! We are thrilled to hear that our care home exceeded your expectations and provided your friend with a remarkable living experience.
We are very proud of our dedicated staff who strive to understand each resident's unique needs and create personalized care plans to contribute to their overall well-being. We believe that every resident should feel valued and cherished, and we are delighted that you felt the genuine affection and nurturing we provide.
It is heart-warming to hear that your friend is happy with the diverse range of engaging activities and social events we offer. We always aim to provide stimulating and fulfilling experiences for our residents, and we are glad that we have achieved this.


Thank you again for your positive review, and we hope to continue exceeding your expectations in the future.


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Overall Experience  Overall Experience 1.0 out of 5

I am paralysed from the neck down and lived there for 12 plus years. It used to be excellent until it was taken over by a new owner and new management a few years back. At this point, it became clear that care was secondary to making money. My attempts to discuss my issues were dealt with appallingly
and I was blatantly lied to by the Manager. The food was downgraded, my health needs weren't being met and I ended up in hospital as a result. Thankfully, I moved to a new care home when I was discharged but Branksome Park have not managed to send all my important, precious belongings and documents; By the end of my stay, it felt more worse than a prison. Even the freedom of speech of the patients, as well as caregivers, is taken away along with the implementation of so many dont's instead of lots of positive do's. And that's why almost all regular caregivers and other staff members left this place.


Therefore, I would advise anyone considering Branksome Park Care Home to think again very seriously.


Reply from Juliana Brasil, IT & Marketing at Branksome Park Care Centre

Dear Alok, thank you for your review; we are sorry you feel that way. Luxurycare is a known company around Dorset for its Core values which put the people under our care and the care we provide as a priority. Unfortunately, we felt that we couldn't meet some of your expectations. We offered many options to ease the transition of your move from the hospital to your new home and the entire team tried to support you in your move but as we explained we were unable to comply with some of your requests that should now be met by your new home. We are happy that you found a place to live where you will feel happier. Regarding your belongings, we are happy to confirm that everything on your inventory document completed by the previous owner was returned to you; we are sorry that you feel that some of them were missing.


We are always open to feedback and finding ways to improve our service based on reviews that reflect the truth.


With Kind Regards


Reviews Team at Luxurycare.


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Overall Experience  Overall Experience 5.0 out of 5

The overall care I receive is very good. When staffing issues are stretched, as much care as possible is done. All staff make the effort to make me feel like an individual - not just a number. I feel safe and cared for.

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Overall Experience  Overall Experience 5.0 out of 5

We cannot thank all the staff enough for looking after Mum so well and making it possible to visit. We appreciate all the effort you've gone to, to make it safe and possible to visit during this Covid 19 pandemic. The facilities are amazing and all staff are always so warm and welcoming. We feel so
lucky to have such wonderful people caring for our very special lady.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my grandmother receives and the facilities in this home are really good. The activities team organised visiting times for us so we can visit the home more. Overall, they are well organised and well supported and we are pleased with the home.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful home. Carers are just amazing.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff providing my granddad a home from home. This has been so difficult for the family and yet Branksome Park have been friendly, supportive and professional.
Thank you Branksome Park Team.

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Overall Experience  Overall Experience 4.0 out of 5

Very professional and caring care routine with high-quality staff and facilities. Minor problems with night staff delays but my sister has been generally well looked after and she has a really challenging condition.

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Current Review Score: 10.0 (9.984)

Overview of Review Score

The Review Score of 10 (9.984) out of 10 for Branksome Park Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.984 for Branksome Park Care Centre is calculated as follows: ( (365 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 370 Ratings = 4.984

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Branksome Park Care Centre is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 18 Mar 2025

Branksome Park Nursing Care Home is delighted to announce the availability of three beautifully appointed bedrooms within our compassionate and supportive facility, situated in the heart of Poole.Each of these spacious bedrooms is thoughtfully designed to ensure comfort and convenience for our residents. Complete with a hoist ceiling, en-suite wet room, and hospital bed, these rooms are equipped to meet the unique needs of those requiring nursing assistance. Residents will also enjoy amenities such as a nursing call system, television, telephone portal, and TV portal for added comfort and entertainment.While our rooms are tastefully decorated, we understand the importance of personal touches. Therefore, residents are welcome to bring their own furniture to create a space that truly feels like home.At Branksome Park Nursing Care Home, our dedicated staff provides personalized care and attention to each resident, ensuring their well-being and happiness.We invite you to book a visit today and experience firsthand the comfort and convenience of our unique rooms at Branksome Park Nursing Care Home. We look forward to welcoming you.


Awards / Recognitions (1)

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Meet the Team (1)

Nicola

Nicola Harris

Job Title: Registered Manager at Branksome Park

Joined: 2013

Nicola Harris is the dedicated and experienced Registered Manager at Branksome Park, having been with the company since 2013. Nicola's journey with us began as a carer, where she quickly demonstrated her exceptional skills and commitment to providing high-quality care.


Over the years, her passion for the field and her leadership abilities propelled her to the position of Registered Manager. Nicola's extensive experience and deep understanding of the care industry ensure that she leads with compassion, professionalism, and an unwavering focus on the well-being of both residents and staff. Her longstanding commitment to Branksome Park underscores her dedication to creating a nurturing and supportive environment for everyone under her care.