Burwood Nursing Home

100 Dunyeats Road, Broadstone BH18 8AL
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8.7 31 Reviews
  • Burwood Nursing Home, Broadstone
Burwood Nursing Home is a family-run and independent service, that takes pride in a personal approach to care, striving for solutions that suit the circumstances of each resident from a team of staff with extensive skills.

Quality care in a homely atmosphere makes residents feel secure and respected, with loved ones welcome to visit and a popular activities programme supporting an interesting lifestyle.

Clients also enjoy homemade cooking, spacious interiors and modern furnishings, pleasant gardens, wifi and Internet access.

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Care Provided by Burwood Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 58 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Gentilwood Ltd
  • Person in charge
  • Kimberley Devlin (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2020

Funding & Fees Guide for Burwood Nursing Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
  • (these prices are only a guideline, please contact Burwood Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available for visitors and staff on site


Burwood Nursing Home Reviews (31)

Total of 31, showing 21-31
8.7

Burwood Nursing Home has a Review Score of 8.7 (8.720) out of 10, based on 4 reviews in the last 2 years. Over all time Burwood Nursing Home has 31 reviews.

Overall Experience

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Review from C S (Daughter of Resident) published on 10 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a daunting task to find a care home at short notice suitable for my parents. They both had very different needs, but I found the staff here more than capable and was able to grasp their individual needs very quickly and calmly. I found this to be an intimate home where the dignity of its residents
runs through its core. Their calming approach from the beginning gave me a lot of confidence in their provision of care at a time when I was feeling very unsettled and bereft.
The staff are always there to answer any questions and will act very quickly on any concerns. The staff have fed back without prompting on any changes that have impacted-upon my loved ones. During Covid19, receiving a weekly newsletter has kept me informed and updated on changes to policy, procedure and practices that have impacted upon my mother and the home overall. I acknowledge how difficult this can be and fully applaud all of their efforts to this end. Communication in this home has been excellent.

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Review from Debbie V (Daughter-in-law of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, cannot fault, especially throughout the Covid crisis. Kept patients and all staff safe as well as keeping us informed at all times. Arranged FaceTime/phone/Skype calls between us and our mum. Very caring at all times.

Reply from Paul Jessup, Owner at Burwood Nursing Home

Thank you for your lovely review, it is appreciated by us and all of the staff. We will be putting in further procedures to facilitate more visiting.
Paul


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Review from T P (Respite Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was captured on the internet for respite care following a new knee. Impressed by the number of five-star reviews. Never regretted coming here, to such a wonderful, proactive place. Staff, without exception, are wonderful, and the home is a credit to the owners: worth every penny.

Reply from Paul Jessup, Owner at Burwood Nursing Home

It was a pleasure having you stay with us and pleased that your knee is getting back to normal.
Best wishes.


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Review from June B (Wife of Resident) published on 4 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always available to sort out various situations and to help in any way they can sometimes going the extra mile. Always kept up to date on medical situation and I feel very confident my relative is safe. Always lots going on and everyone is encouraged to be part of all events even when
bed bound, nobody is ever forgotten. Care is top class and I couldn’t wish for more and my relative has no complaints. It is like going to stay with friends.

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Review from J T (Daughter of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At 84 my mum has always been reluctant to even have a period of respite in a nursing home. However, since the moment of arriving at Yaffle Care she was met by love, kindness, happiness and understanding. Her needs were paramount from the outset. She has made friends with other residents. All the staff
are kind and polite to her - nothing seems to be too much trouble. She is slowly gaining a little weight, after enjoying all the freshly prepared food. Her room is warm, clean and beautifully decorated. She has been encouraged to personalise it with her own belongings. From a daughter's perspective, it is a lovely welcoming place to visit. I can join her for a drink or a meal and I feel like a daughter again instead of a carer. This has given me much needed peace of mind.

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Review from V M (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every effort is made for the comfort and happiness of my mother. Any issue is addressed immediately and everything is done to accommodate her.

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Review from Cheryl A (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have already recommended Burwood Nursing Home and Yaffle Care to friends, having looked at a number of nursing homes for my mother, this is without a doubt the best choice in the area.
The manager and her carefully chosen staff have been patient, helpful, caring and completely wonderful with daily
care and when accompanying mum to hospital appointments. The food here is excellent, the chef is a real gem.
The theatre and Railway Tavern provide excellent entertainment and socialising opportunities.
Excellent outstanding in all areas.

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Review from JB (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring environment.

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Review from Pat D (Daughter of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at this most wonderful nursing home. The ambience of warmth and professionalism is there as soon as you arrive. All staff are very helpful, patient and kind and smartly dresses. The food is first class and nicely presented. The activities exercise mind and body. There are also
outings and entertainments by outside musicians. With frequent "special events" to which relatives and friends are invited. Personal care is given with careful respect.

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Review from Ali W (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in 6 previous care homes - none of the amazing standards provided in this one!! It is a 5 star hotel, fantastic care, food and the activities are great. My mother is the end of life and has dementia. Cant speak highly enough. Thank you to all the staff.

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Review from G G (Sister of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home provided a high standard of care. Care in the best sense of the word. My sister was treated with compassion, dignity and individuality.

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Current Review Score: 8.7 (8.720)

Overview of Review Score

The Review Score of 8.7 (8.720) out of 10 for Burwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Burwood Nursing Home is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.72 Points relating to the number of positive Reviews for Burwood Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 4 Positive Reviews ÷ 11.6 = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2022

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Richard

Richard Dunn

Job Title: Head Chef

Joined: 2018

Richard has worked as a chef for eighteen years. He started in hotels and restaurants, then became a Baker before finding his niche in care home catering.


He enjoys the challenge of creating delicious and nutritional food for people with nursing needs, and always ensures their likes, dislikes and dietary requirements are taken care of.


Richard admits to having a sweet tooth and a passion for baking the cakes and sweet treats that are served to our residents each afternoon.


Outside of work he can often be found either in the swimming pool or firing up the barbecue.


Michelle

Michelle Collins

Job Title: Registered Manager

Joined: 2023

I am Michelle, I am the Registered Manager here at Burwood.


I have worked in the care industry for a number of years, starting my career as a nurse at Royal Bournemouth Hospital.


I worked in acute surgical wards, stroke units and local care homes as Clinical Lead and Deputy. I believe caring/nursing is a vocation, the resident is at the heart of all I do.