Canford Chase

40 Western Road, Branksome Park, Poole BH13 6EU
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9.9 82 Reviews
  • Canford Chase, Poole
Canford Chase is situated in the select area of Branksome Park and is within easy reach of the award-winning beaches of Poole and Bournemouth. Set in a secluded peaceful garden, it offers five-star luxury accommodation for fifty-two residents.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Canford Chase is situated in the grounds of a large secluded garden with easy access, mature trees and various seating areas. The tastefully furnished reception with seating area adjoins the extensive ground floor lounge with a large flat-screen television.

The spacious dining room overlooks the grounds and garden. On the first floor, the quiet lounge gives on to two balcony areas. The large and airy lounge on the second floor provides additional television viewing facilities. The home has its own fully equipped hairdressing salon and a selection of specialist bathrooms including a hydrotherapy bath.

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Care Provided by Canford Chase

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Charlotte Wilson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Canford Chase

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,414
  • (these prices are only a guideline, please contact Canford Chase to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Canford Chase, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Canford Chase, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Canford Chase Reviews (82)

Total of 82, showing 81-82
9.9

Canford Chase has a Review Score of 9.9 (9.853) out of 10, based on 17 reviews in the last 2 years. Over all time Canford Chase has 82 reviews.

Overall Experience

  • 77
  • 4
  • 1
  • 0
  • 0

Date Published

82
4
14
17
65

Review from C A N (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Canford Chase offers an open and pleasing residence of a high standard at all levels of care for 54 ladies and gentleman. The rooms are well maintained offering comforting décor and unsuits. The communal areas are spacious and bright but can feel crowded at times when busy with wheelchairs and frames.
Staff on all levels are to be commended for their service 24/7 creating a calm and happy atmosphere and quality meals, activities and excursions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Review from Annie M (Relative of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother has been in two other homes. The first care home chosen by myself became unsuitable due to her increasing care needs. The second chosen by social services was ok but Canford Chase was my 1st choice once I got P.O.A. It feels like a nice friendly hotel. All staff are welcoming and friendly.
The rooms are clean and smart. My godmother is getting great care. Family and friends are encouraged to come in for lunch anytime (with 24 hours notice) I can honestly say the food is excellent. They are very organised and label all clothes within minutes of giving new items to them using smart iron on labels. I have no faults to say at all, well done Colton Care!

Facilities

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Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Canford Chase is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Canford Chase is calculated as follows: ( (175 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 204 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Canford Chase is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (2)

Charlotte

Charlotte Wilson

Job Title: Home Manager

Charlotte leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Everlyn

Everlyn Mesina

Job Title: Clinical Lead

Everlyn is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.