Review from David S (Son of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience

My mother came to Magna Care Centre aged 98 from hospital. She was only there 12 days being closer to the end of her life than we realised!
The premises are bright and cheery with open gardens all around. Most of all the staff, matching the premises, were very kind and attentive to Mum.
We couldn't

have wished for better care and the frequent family visitors always warmly welcomed.
We happily recommend.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your kind words about our home, team and care your mother received at Magna. We are really sorry to you and your family for your loss, your feedback will be shared with the team.

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Review from Ann R (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience

Absolutely amazing. Thank you, the care is above and beyond. The staff are polite caring respectful. Such a difficult job to care for end-of-life people.
But I can't fault your care for my Mum.
Thank you!

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks, Ann for taking the time to leave us a review and for your kind words about the care and team at Magna. Your feedback has been shared with the team.

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Review from David T (Brother of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience

My sister came to Magna Care Centre for respite and I cannot speak highly enough of the care she received whilst there. What was so lovely was the focus on her rather than admin from the moment we came through the door.
The team immediately involved her in an activity that was in full swing whilst

we went through the essential needs and care needs.
They also ensured her inclusion in the activities but respected her when she wanted to rest. The team also showed caring for our family as we visited, always greeting us with a smile and a word of comfort or a piece of information.
I cannot speak highly enough of the whole team and of our experience.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you David for taking the time to leave us a review and for your lovely comments about the respite stay your sister had with us. The care and services we deliver as a team to our residents and families is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Joanne H (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience

Went for a viewing at Magna to find daycare for Mum. I walked through the door and everything felt just right. The happy atmosphere, wonderful feeling of home, caring and smiling staff and a lot of very happy residents. Was immediately offered coffee and biscuits and made to feel instantly at home.

It was such a lovely place. I made up my mind immediately that I no longer had any fears about putting Mum there. The staff treated Mum like their own. Nothing was too much trouble. I have looked at numerous homes in the area and this is the one. If you are at this difficult decision about putting a loved one in a home then please go view Magna! It will take the worry out of one of the most difficult decisions you will probably ever have to make.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks Joanne for your wonderful comments about our home, the care your Mum received and the team at Magna. Your feedback will be shared with the team and thank you again for taking the time to leave us a review.

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Review from Helen W (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience

We were very happy to leave my dad here for a week after his previous stay last year. The recent refurbishments have improved it even further. All the staff we met were friendly, helpful and caring and were happy to chat with my very sociable dad. He truly felt at home and we are very grateful for that.

He's looking forward to his next stay.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for taking the time to leave us a review and for your lovely comments about our home, the care your dad received during his stay with us and our team at Magna. We look forward to welcoming him back, your feedback has been shared with the team.

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Review from Sandra H (Niece of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience

Our uncle was a resident at the Magna Care Centre for 2-3 years. We found the care, service and empathy for our uncle to be exemplary and we would like to commend all the staff particularly the staff for all their care and consideration to our uncle who sadly passed February 2024, thank you again. I

would highly recommend Magna Care Centre.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for your review and recognition of the team at Magna Care Centre. We are very sorry for your loss. We hope we made your uncle's time here as peaceful as possible and would like to thank you for your words of kindness which are very much appreciated. The team will be touched to hear your feedback.

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Review from Graham D (Son of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience

My mother was only in the care home three weeks but was well looked after.
Staff were always on hand and responsive to requests.
The home was in a verdant rural location, built in Spanish style. It was a very pleasant location but unfortunately my mother was too ill to appreciate it.
However, I would

not hesitate to recommend the home.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for your kind words and recognition of the team at Magna. We are really sorry for your loss and we hope we made your mother's last weeks as peaceful as possible. Your comments will be passed on to the team.

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Review from I R (Friend of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience

Our friend has been at Magna Care Centre for two and a half years. He has and is enjoying his life living there. The staff are very caring and nothing is too much trouble for them. We feel very happy that everything around him is just like a real home. The staff have become his family and everyone is

so friendly. The upgrades and re-launch to care are always tasteful and beautiful but it still has the relaxing feel of a home.

Reply from Home Manager, Home Manager at Magna Care Centre

We would like to thank you for your kind words about our home and team, it is lovely to hear that your friend feels part of the Magna family. All comments will be passed on to the team and thank you again for the review.

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Review from P C (Wife of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience

I have always found the staff to be very caring and helpful. The Christmas meal was excellent and the staff very kind to me and very thoughtful of my needs. I would like to thank everybody there for their wonderful efforts to make everyone feel welcome and their efforts were very much appreciated.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your kind words about our team at Magna and we are pleased that you enjoyed your Christmas meal with us. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from A K (Granddaughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience

When Grandma was moved to Magna Care Centre I was nervous to visit but instantly relieved and reassured when I did. Seeing her in a comfortable room with a garden view full of squirrels and a full rota of activities to join made me sure she was in a great place for her final weeks. I looked forward

to visiting with my young son and was always greeted warmly with toys for my boy. Thank you for taking good care of her.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your kind words about our home and team at Magna for the care your grandma received. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from P R (Daughter of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience

My mum reluctantly moved into Magna following a fall which left her unable to manage alone. We were quickly able to make her room feel like home and the staff could not have been more friendly and welcoming. In just a few weeks she was beginning to settle and enjoy her new surroundings but regrettably,

she declined and quite suddenly passed away. The home were excellent in her care and communication with me in her last few days.

Reply from Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your kind words about our home, the care your mum received and the team at Magna. We are really sorry to you and your family for your loss, we will share your feedback with the whole team.

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Review from Julie A (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience

We came for Christmas lunch and had a very warm welcome by the staff. The meal was lovely and the tables were beautifully decorated and made to feel very homely for our family to spend the time together with my dad. A very big thanks to all the staff for the organization of the day and also for taking

care of both the family and my father so well.

Reply from Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review, it is lovely to hear that your whole family could enjoy Christmas lunch together and that we could be a part of it at Magna. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from D C (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience

The whole family attended the Christmas meal. We thoroughly enjoyed our time at the home. A super three-course traditional meal was served, eaten and enjoyed by all of us. Dad was asleep for most of the time but he did eat some of his meal and Christmas pudding.
We also managed to get him to look at

the camera while a family photo was taken. Very happy with the dedicated care given to him at all times.

Reply from , Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and it is wonderful to hear that the family joined us and enjoyed the Christmas Meal at Magna with your dad. We appreciate the positive comments about his care and it is lovely that you managed to capture a family photo. Your feedback will be shared with the team.

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Review from L J (Sister of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience

Unable to comment on the value for money as not involved in the financial side. A quiet, tranquil nursing home in beautiful grounds where the friendly helpful staff looked after my sister with dignity and explained to me and my family the different stages she was going through which was so helpful.

I have been back since my sister passed away to see the staff who were so kind and cared for her. The work to update the lounge and reception area is now modern and bright, really lovely.

Reply from , Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your lovely comments about our team, the care your sister received and our home. We are really sorry for you and your family’s loss. Your feedback will be passed on to the team.

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Review from Emma P (Daughter of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience

We are very happy with the care taken of our relative. She has been at Magna for almost two years. The staff are very caring and genuine. They welcome us each time we come to visit and actively engage with all of the residents. The makeover, whilst disruptive, has given a fresh lease of life to the

home and it feels very much like a home from home. Thank you Magna staff.

Reply from Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your recognition of the team at Magna for the care provided to your relative. It is lovely to hear that it feels like a home from home. Your feedback will be shared with the team.

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Review from Lara B (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience

Magna Care Centre is a fantastic care home, the staff are attentive and welcoming. The setting is tranquil and picturesque in the woodlands. I would not hesitate to place my loved one at the Magna Care Centre.

Reply from Home Manager at Magna Care Centre

Thank you, Lara, for taking the time to leave us a review and for your lovely comments about our home and staff. Your feedback will be shared with the team who will be delighted to hear your comments.

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Review from Daniel S (Grandson of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience

Fantastic service throughout the home.
The staff go above and beyond at every opportunity.
The events the home hosts are very welcoming for the family. As I have a young child, the lobby area is very accommodating with children’s toys.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you Daniel for taking the time to leave us a review and for your wonderful comments about our home and team at Magna. We are pleased to read you and your family enjoy the events at the home. Your feedback will be shared with the team.

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Review from April D (Sister of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience

After several care homes, my sister ended up at Magna Care Centre where she did, unfortunately, pass away but the care that she received there far surpassed any of the other care homes she had been in and also their care and compassion to us - her family and friends were also outstanding. Very friendly

and caring.

Reply from Home Manager at Magna Care Centre

Thank you for your kind words and recognition of the team at Magna. We are really sorry for your loss and we hope we made your sister’s final moments as peaceful as possible. Your comments will be passed on to the team.

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Review from Adrian J (Son of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience

My late father spent the last 16 months of his life at the Magna Care Centre and enjoyed great care, food and accommodation and a happy environment in what, for him, were difficult circumstances.
Staff provided excellent 24-hour nursing, personal care and kindness whilst the home coordinators and

entertainment team applied much energy and great effort to involve him a wide range of recreational and seasonal activities.
We held a wake for him at the home. The staff support for this was exceptional and it was exactly the occasion and closure he and the family wanted. It was a fitting tribute to him.
Recent improvements give the opportunity to improve on what are very high standards.
I cannot recommend this care centre more highly.

Reply from Home Manager at Magna Care Centre

On behalf of the Magna team, we would like to thank you, for your positive feedback and extremely kind comments. Although your father was only with us for 16 months, we hope we made his stay with us comfortable and we thoroughly enjoyed having him as part of our community. It was our privilege to help you give him a wonderful send-off and the whole team pass on their condolences.

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Review from L C (Relative of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience

Although our relative was only here for a short period of time, the care could not have been better, thanks to all staff involved in his care.

Reply from Home Manager at Magna Care Centre

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Magna Care Centre. We are really sorry for your loss. Your comments will be passed on to the team.

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Magna Care Centre

Care Provided by Magna Care Centre

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Funding & Fees Guide for Magna Care Centre

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