Magna Care Centre

Arrowsmith Road, Canford Magna, Wimborne Minster BH21 3BQ
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9.9 121 Reviews
  • Magna Care Centre, Wimborne Minster
Magna Care Centre is an attractive Mediterranean style building located within a beautiful conservation area. It offers the highest levels of specialist nursing and residential care for 63 older people, including trial stays, short stays, convalescent care and long-term care for individuals or couples.

The home provides light and spacious accommodation throughout with wonderful landscaped gardens specially designed to be attractive in all seasons. The gardens feature a number of attractive water features, palms, exotic plants and terraces which have commanding views across five acres of grounds.

The team at Magna Care Centre take pride in supporting independence and variety. Staff are all dementia trained and understand the importance of meaningful activities. Through a dedicated activities plan generated by two on-site activities coordinators, residents' hobbies and interests are encouraged and supported at the home where possible.

Dining is an important part of the day to day life at Magna Care Centre. The chefs, along with the hospitality team, work hard to offer varied menus whilst promoting a balanced diet. Specialist training also equips the team with the skills to offer all residents a positive experience, including those living with dementia or dysphagia. Outside regular meal times, residents can enjoy freshly ground coffee and snacks and the popular snack bar.

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Care Provided by Magna Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kayleigh Frulli (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Magna Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,475
    • Self-Funded Residential Dementia Care from £1,473
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,725
    • RESPITE Self-Funded Residential Care from £1,625
    • RESPITE Self-Funded Residential Dementia Care from £1,625
    • RESPITE Self-Funded Nursing Care from £1,725
    • RESPITE Self-Funded Nursing Dementia Care from £1,725
  • (these prices are only a guideline, please contact Magna Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Magna Care Centre Reviews (121)

Total of 121, showing 61-80
9.9

Magna Care Centre has a Review Score of 9.9 (9.863) out of 10, based on 51 reviews in the last 2 years. Over all time Magna Care Centre has 121 reviews.

Overall Experience

  • 102
  • 16
  • 1
  • 0
  • 2

Date Published

121
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51
70

Review from Dean A (Son of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last five months of her life at Magna. The staff are amazing; they looked after Mum so well. She got involved in the many activities that the home did throughout the weeks. Her spirits were lifted when she attended. Nothing was too much trouble for the staff or nurses. Highly recommended,
and thank you for making Mum's life pleasant during her last few months.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you Dean for your kind words and recognition of the team at Magna, it is heart-warming to hear that we lifted her spirits. We are really sorry for your loss and we hope we made your mum’s last five months as peaceful as possible. Your comments will be passed on to the team.


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Review from Carolyn C (Friend of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my friend regularly and have always found all the staff friendly and helpful. My friend is well looked after and she enjoys participating in many of the activities on offer.

Reply from Home Manager at Magna Care Centre

Thank you, Carolyn. It is lovely to have you come and visit your friend and our home. Positive to hear that Magna's staff are friendly and helpful, I will pass on your kind comments to the team. We're happy to hear that your friend is receiving such great care and is enjoying our activities - nothing will stop us from delivering outstanding care for our residents.


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Review from Mandy S (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Magna for about 18 months. She is very well looked after. The staff are excellent, friendly and caring. It's the most beautiful setting and Mum is taken out into the grounds regularly in good weather. Not sure Mum is overly impressed with the food but can't really back this up. The special
event's food sounds wonderful. Overall, really happy with Magna.

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Review from S M (Sister of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the 2nd time my husband has attended Magna Care Centre - this time it is a permanent position.
The care and attention to all patients is superb. There is so much attention given to keeping all residents happy and there is entertainment every day, which is so popular. I would always recommend
this care home to anybody.

Reply from Home Manager at Magna Care Centre

We would like to thank you for your words of kindness which are very much appreciated. Brilliant to hear that your husband is receiving such great care at Magna and that you are both happy with our activities, so very important to our resident's daily life - thank you. All comments will be passed on to the team!


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Review from M B (Husband of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff take exceptional care of my wife, and it's very reassuring to know her health, care and safety needs are fully covered. For good reason, she refers to the Magna team as her friends.

Reply from Home Manager at Magna Care Centre

Thank you for your lovely comments, your feedback will be shared with the team – they will love to hear that your wife refers to the team as her friends. The care, safety needs and services we deliver as a team to our residents and families is extremely important to us.


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Review from Peter R (Friend of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the Hawaiian BBQ event, and was delighted to see how relaxed and friendly all the staff and residents were. This can only be because of some superb management.
Thank you for a really great lunch.

Reply from Home Manager at Magna Care Centre

Peter, thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us and it was wonderful to see so many happy faces at our recent event. Your feedback will be shared with the team.


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Review from John R (Respite Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a fortnight in respite at Magna, 14th - 28th April 2022. This was occasioned by my wife's need for a break from her 24/7 pressures in response to my disability resulting from three strokes and a fractured hip. I could not have received more sympathetic treatment from the staff at large. From
our initial enquiry and visit our experience was extremely good for which we thank and commend one member of staff in particular. During my stay, all staff were attentive and responsive to my needs and requests and I especially commend another member of staff. I was pleased to meet the manager after her holiday and share possible feedback issues with her. I should have no hesitation in recommending Magna and should return were there to be any future need.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you, John, for your kind words and recognition of the team at Magna. You were a joy to care for; the team enjoyed spending time with you and hearing your wonderful stories of a life well-lived. Your comments will be passed on to the team.


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Review from D T (Husband of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

IMy wife was admitted because of an emergency situation at home.
From the minute of arrival and during my stay she was treated well. The staff cannot do enough/sufficient to please residents.
The surroundings are most pleasant, my wife would not hesitate to return.

Reply from Home Manager at Magna Care Centre

We are so pleased to read your wonderful comments about the care your wife received; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. We would warmly welcome your lovely wife back to Magna. We are here anytime you need us.


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Review from Judy L (Daughter of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Magna for a few weeks now and has settled down really well. After spending eight weeks bedridden, with the help and support of the Magna Care Centre staff, she has been able to take part in activities, enjoying lunches in the restaurant and making new friends. We feel that at this stage
in her life, she is in a setting that makes her happy. Thank you.

Reply from Home Manager, Home Manager at Magna Care Centre

We are so pleased to read your wonderful comments about the care your mother is receiving; we strive for person-centred care for all our lovely residents and are thrilled that your mother is enjoying taking part in the activities and being part of the Magna family. I will pass the comments on to the whole team - thank you.


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Review from M S (Sister of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and kindness given to my sister.
Excellent communication from Magna by phone and letters.

Reply from Home Manager at Magna Care Centre

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from G S (Son of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful.
He's happy here.

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Review from Toby R (Son of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother always said she was so happy here. From our side, during the COVID period, they always put residents' safety and care first. At the same time, they were aware of the family need to visit at this difficult time. Mum always spoke highly of staff and the activities leader. In short, Magna put
the care in care home.

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Review from N I (Son of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and all of the staff at Magna go the extra mile to help and support the residents and their relatives. Particularly during these challenging times of lockdowns and restrictions they have all acted with professionalism, kindness and understanding whilst keeping the safety and wellbeing
of the residents firmly in mind. I have been very impressed with the activity programme which has helped considerably with my mum's physical and mental wellbeing. Above all, my mum has been treated with respect and dignity by everyone. Thank you all.

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Review from Joan A (Niece of Resident) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle had long periods of hospitalisations for months before he was eventually transferred to this home. Every hospital discharge meant further loneliness and fear as he lived alone and under Covid restrictions, the distress he suffered was exacerbated. Sadly he only knew a few weeks before he
died that he could stay at Magna. I heard the relief in his voice and in every phone conversation he told me how kind everyone was to him and how well he was being looked after. I cannot comment on the internal décor, rooms, food and drink or cleanliness of the home as with the government restrictions I could not enter the building. However, those things were not as important to me or my beloved uncle - it was the gentle kind words, the sense of belonging they gave him in just a few precious weeks, keeping him clean with the personal nursing at night as well as in the day, the respectful understanding of his nature and all the guidance given in person, by phone or email. Thank you all so much.

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Review from M B (Resident) published on 4 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After hospitalisation, I was taken to Magna Care Centre for a 16-week stay. My room was well appointed with a pressure bed, ensuite facilities, TV and electric recliner chair. The day and night nursing care is exceptional and help is available 24-hours. Rooms cleaned daily and laundry done. The caring
staff are wonderful. Activities, games and quizzes provide stimulation and the food is superb. This care home offers unmatched caring and nursing. I was never lonely.

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Review from Susan S (Daughter of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father entered the home in August 2020 but owing to Covid he had to isolate for two weeks but I was able to talk to him on the phone. Since then I have been able to visit him with distancing and PPE. I have been impressed with the staff that I have met on these occasions and the rapport they have
with my father. I have been kept fully informed on the phone of any changes and found everyone very helpful, especially with the current difficulties of Covid to contend with. This means, however, that I haven’t been able to look round the home.

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Review from Veronica Marie S (Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I had loads of illness in the past, and being at Magna makes me feel so much happier.
I have never been so happy in all my life being at the Magna Care Centre, I've been here 6 months, I am very happy and also happy that my children don't need to worry much with me, they are aware that I am happy
and safe here, well looked after by all the staff. I wish to stay here to the end of my life.

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Review from R G (Daughter of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Terrible care home. My father spent the last 2 weeks of his life here. On his first night, he was placed on the incorrect mattress, when he mentioned to staff how uncomfortable it was they replied: "You will have to get used to it". I went in the next morning and could see large bumps in the mattress!
The manager verified that it was not an appropriate mattress. My father reported that he was left hungry (even though he had a very small appetite).
The staff decided not to put the guard up on the side of the bed and my father rolled out of the bed. He was heavily sedated and by the end unable to control his muscles so how the staff did not feel the guards were necessary is beyond me. The main reason we put dad into a care home was for pain management. Whenever I visited my dad requested more pain relief which I asked the staff for and they administered. I feel they should have been giving him this relief (or at least ask him if he wanted any relief) without me needing to ask for it.

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Review from James R (Son of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Magna Care have been genuinely amazing. The care my mum has received this year has completely transformed her quality of life and I cannot thank the nurses and carers enough. The way the whole team at Magna Care dealt so robustly with the Covid threat was also impressive. So sorry
I couldn't hug any of the staff at my last visit. They all deserve medals. Thank you!

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Review from Graham L (Relative of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Early May 2020, my father’s wife passed away, she had been in residence at the Magna Care Centre for a number of weeks. Whilst there, I was unable to visit due to the COVID 19 situation and so I cannot comment on the daily care she was given. However, after she had passed away, we (myself and my father)
were allowed to come to the centre to pick up a few personal effects. When we arrived and were making our way to the side entrance (as instructed) I noticed a ‘black bin bag’ on a table outside near the entrance. As we approached the entrance, the door opened and a member of staff (who seemed in a hurry to get something from a car) appeared and told us that the items we had come for were in fact in the bin bag. In the most insincere way I have ever seen or heard, she told us how sorry she was for the passing of my father's wife, and then she disappeared back into the centre, leaving my dad feeling extremely distraught. The lack of sensitivity and respect was unforgivable.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Magna Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Magna Care Centre is calculated as follows: ( (514 Excellents x 5) + (73 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 591 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magna Care Centre is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

Kayleigh

Kayleigh Frulli

Job Title: Home Manager

Joined: 2010

Kayleigh is our Home Manager at Magna Care Centre, here’s a little bit more about herself and the home in her own words:


“I lead a professional team in providing the highest standards of residential and nursing care for our residents with varying needs. During my early career, I gained a breadth of medical knowledge, including intensive, elderly and stroke care. With over 9 years working at Magna Care Centre as a Registered Nurse and then as Deputy Manager I bring experience and knowledge of the residents, families and local community to my role.


I am passionate about ensuring residents have dignified and respectful care and enriching their lives with social interaction. If I can make a difference to just one person a day it makes my job worthwhile.


Magna is a relaxed home-from-home. The calm and welcoming atmosphere is down to the fantastic caring team that supports me. Nothing is ever too much and they are always ready to go the extra mile when needed, an absolute credit to me, our home and our company.”


Claire

Claire Baggs

Job Title: Senior Well-being Lead

With over 30 years of experience leading the well-being team, I am responsible for enhancing the lives of our residents by maintaining quality, care and dignity. Knowing that I can bring joy to others, with the in-depth person-centred activities daily is a joy in itself for me.


Debbie

Debbie Vincent

Job Title: Receptionist

I take great pride in my role as receptionist, it really makes my heart smile. I love meeting families and residents and building relationships. I have progressed through various roles at Magna which has given me a great understanding of how we can support our residents in the best possible way.