This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Badgeworth Court Care Home has a Review Score of 9.5 (9.470) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Badgeworth Court Care Home has 120 reviews.
Review from Michael P (Husband of Resident) published on 19 March 2025
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Reply from Feedback Team, The Feedback Team at Barchester Badgeworth Court Care Home
Hi Michael, thanks for your review. We're sorry to learn the home didn't meet your expectations during your wife's recent short stay with us. We understand your concerns were raised with the homes team at the time, and they were quickly resolved for you, however, If you have outstanding concerns, please get in touch with our team so we can see how best to support you on feedback@barchester.com. Kind regards Barchester's Customer Feedback Team.
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Review from Richard J (Son of Resident) published on 11 March 2025
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you very much for sharing Dad's experience with us, I am pleased that Dad had a great experience at Badgeworth Court.Your feedback will be shared with all staff members. Thank you.
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Review from Rachel L (Friend of Resident) published on 14 February 2025
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you for sharing your experience with us. This will be shared with the team at Badgeworth. We deeply appreciate the time you have taken to write such an amazing feedback. Thank you.
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Review from H C (Daughter of Resident) published on 4 February 2025
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Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you for taking the time to leave us a review. I will pass on your lovely comments to the team at Badgeworth Court.
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Review from Timothy M (Son-in-law of Resident) published on 12 December 2024
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Reply from Feedback Team, The Feedback Team at Barchester Badgeworth Court Care Home
Thanks for leaving your review. Though your star rating here is wonderful to see, we've checked in with the home who have confirmed the concerns you've mentioned haven't been raised with them previously. The General Manager would like to discuss your concerns with you, so please get in touch with them, or if you'd prefer to contact our team instead, you can reach us on feedback@barchester.com. Kind Regards, Barchester's Feedback Team
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Review from Lynn M (Daughter of Resident) published on 12 December 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing Mum's experience with us. The team at Badgeworth deeply appreciate this. Thank you.
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Review from Liz T (Daughter of Resident) published on 12 December 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you for taking time to share this amazing feedback. The team at Badgeworth deeply appreciate this.
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Review from Tina T (Daughter of Resident) published on 12 December 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing Mum's experience with us. The staff at Badgeworth are extremely grateful.
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Review from H P (Grandson of Resident) published on 12 December 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for your feedback, the team at Badgeworth appreciate this. Thank you.
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Review from Tracey m (Daughter of Resident) published on 3 December 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing Mum's experience as well as the family's experience of Badgeworth Court with us. This means a lot to the team and we are very grateful for such a fantastic feedback. Thank you.
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Review from Tina T (Daughter of Resident) published on 25 November 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much, Tina, for sharing Mum's experience with us. The team at Badgeworth value your feedback and we are delighted to know that it has been a positive experience. Thank you.
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Review from A M (Son of Resident) published on 25 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you for sharing Mum's experience with us, the team at Badgeworth deeply appreciate this.
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Review from Jennifer E (Daughter of Resident) published on 25 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you for sharing your experience with us, the team at Badgeworth deeply appreciate this.
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Review from June I (Wife of Resident) published on 20 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your experience with us. The team at Badgeworth deeply appreciate this. Your review is very important to us as we strive to achieve even higher standards.
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Review from Caroline T (Daughter of Resident) published on 20 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing Mum's experience with us, the team at Badgeworth are always ready to support and will work to uphold the dignity, comfort and care of the residents in our home. Thank you so much for sharing.
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Review from Bruce H (Husband of Resident) published on 10 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your experience at Badgeworth Court with us. This means a lot to the team and we will continue to deliver the best care for all our residents. Thank you.
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Review from Lucy P (Daughter of Resident) published on 10 September 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
It is great to know that Mum is having a fantastic time in Badgeworth Court. Thank you for sharing this feedback, it is deeply appreciated.
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Review from Peter L (Husband of Resident) published on 6 September 2024
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Reply from Barchester Badgeworth Court Care Home, The Feedback Team at Barchester Badgeworth Court Care Home
Thanks for leaving your review and for your kind words about the staff in the home. We're sorry you hadn't raised your concerns at the time as the home would have been able to explain the reason for the delay. We're aware you shared your feedback with the general manager as your loved one returned home, which has been shared with the team. I'd like to reassure you that the staffing levels are in line with residents' needs and we're sorry your loved one experienced a delay in support, we are always mindful of any preference residents provide us with on their move into our home which, on this occasion, did lead to a small delay. We do hope we can assist you in the future and we thank you again for your comments. Kind regards, customer feedback team.
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Review from K T (Daughter of Resident) published on 16 July 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your mum and pa's lovely experience at Badgeworth with us. We appreciate this so much. Feedback is very important to us and as a team, we strive to reach even higher standards in all areas. Thank you for sharing.
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Review from Richard M (Son of Resident) published on 23 May 2024
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Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing Mum's experience with us. It is very much appreciated.
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The Review Score of 9.5 (9.470) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.470 for Barchester Badgeworth Court Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (25 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 389 Ratings = 4.47
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
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Job Title: General Manager
Joined: 2020
Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!
I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.
I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.
I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.
Job Title: Deputy Manager
Joined: 2021
Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.
Job Title: Community Manager
Joined: 2018
Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.
I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.
Job Title: Nurse
Joined: 2018
Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.
Job Title: Registered General Nurse
Joined: 2018
Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.
Job Title: Nurse
Joined: 2022
Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.
I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.
Job Title: Senior carer
Joined: 2009
Hello, my name is Ranier, but the residents call me Ray, I have worked for Barchester for over 10 years. I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end of life care. I am a very sociable and friendly person and enjoy making the residents laugh.
Job Title: Administrator
Joined: 2017
Hello, my name is Faye and I am the administrator at Badgeworth Court. I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception. Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!
Job Title: Head Chef
Joined: 2022
Hello, my name is Nicholas, I am the head chef at Badgeworth Court Care Centre. My catering career started in the British Army, working in all areas producing meals for the soldiers. I then worked in hospitality for 38 years all of which have greatly assisted in being able to offer our residents quality, nutritious food.
Being passionate about delivering a first-class standard, is the key to success, catering for residents here at Badgeworth Court.
Job Title: Activities Coordinator
Joined: 2022
Hello, I am Corinne and I am the activities coordinator at Badgeworth Court. I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care.
As a team, we are committed to Barchester's Life Enrichment Programme ensuring we work with mind, body and soul.
Job Title: Admin Assistant
Joined: 2020
Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.
Job Title: Senior Care Assistant
Joined: 2017
Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.
In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.