This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Badgeworth Court Care Home has a Review Score of 9.5 (9.470) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Badgeworth Court Care Home has 120 reviews.
Review from G T (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your experience with us. We are truly grateful. Staff at Badgeworth value your feedback as it helps us to improve and strive to achieve even higher standards. Once again, thank you for sharing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M F (Brother of Resident) published on 19 April 2024
Submitted via Postal Card •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your experience with us. Your feedback is vital to the team and we appreciate this very much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Nephew of Resident) published on 15 March 2024
Submitted via Website •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for the feedback, at Badgeworth Court we always put our Residents at the heart of all that we do and I am very pleased that we were able to support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your Mum's experience with us. We value your feedback as this help to improve the work that we do. It is pleasing to know that Mum was happy with her experience. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Son of Resident) published on 30 January 2024
Submitted via Website •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for the feedback, the team at Badgeworth deeply appreciate this as it guides us to improve our standards every day. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Son of Resident) published on 26 January 2024
Submitted via Postal Card •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you so much for sharing your experience of Dad's experience with us. The team at Badgeworth truly appreciate this so much, your feedback is another great way to support the team to work and maintain high standards that we always strive to achieve and pride ourselves in. So, thank you for sharing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neal B (Son of Resident) published on 14 November 2023
Submitted via Website •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you, Neal, for sharing your father's experience in Badgeworth Court. This means a lot to the team. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R M (Daughter-in-law of Resident) published on 12 September 2023
Submitted via Postal Card •
Report
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you for taking the time to feedback on your experience with Badgeworth Court we are so pleased to hear how well your mother settled in and that you as a family are reassured.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley P (Respite Resident) published on 30 August 2023
Submitted via Postal Card •
Report
Reply from Feedback Team, Feedback Team at Barchester Badgeworth Court Care Home
Thank you for taking the time to leave your review, which sadly is much lower than we would expect to see.
We understand that new surroundings can sometimes be a bit daunting, and we thank you for entrusting us with your care. We are sorry you didn’t feel your surroundings were clean. We can assure you that our staff were stringently cleaning both our bathrooms and surroundings a few times a day, however, general wear and tear will be looked into more thoroughly from your comments made. Our catering team do support with our residents' food preferences, and sadly this wasn’t mentioned during your stay with us to assist. As this is the first time this feedback has been raised, we’d be happy to discuss this further, so please feel free to contact the home, or our customer feedback team on Feedback@barchester.com
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Son of Resident) published on 21 August 2023
Submitted via Website •
Report
Reply from Rosalynn Forson, General Manager at Barchester Badgeworth Court Care Home
Thank you David for sharing Mum's experience as well as yours with us. We appreciate this very much.
Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K A (Daughter of Resident) published on 13 July 2023
Submitted via Website •
Report
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home
Thank you very much for taking the time to review Badgeworth Court, it is so wonderful to hear how your mum is thriving and is settled at Badgeworth Court. The team will be so pleased to hear this feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B T (Niece of Resident) published on 12 July 2023
Submitted via Website •
Report
Reply from Feedback Team, The Feedback Team at Barchester Badgeworth Court Care Home
Thank you for taking the time to leave your review, which sadly is much lower than we would expect to see. We believe your loved one left our home in the summer of 2022 and that your comments were raised as a family at the time with the management of the home. We are sorry to hear that you feel this wasn’t resolved at that time and that your experience with the home meant re-raising this a year later. Please contact us at feedback@barchester.com if you do wish to discuss your concerns any further at this time or, as previously mentioned to your family, our complaints process can be found here: https://www.barchester.com/contact-us/complaints-and-compliments. We truly hope your aunt has settled in well at her new home. Kind regards, Customer Feedback Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Victoria P (Daughter of Resident) published on 24 April 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lizzie W (Niece of Resident) published on 15 March 2023
Submitted via Website •
Report
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home
Dear Lizzie,
Thank you for sharing your feedback with beautiful comments with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen S (Daughter of Resident) published on 20 February 2023
Submitted via Website •
Report
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home
Dear Helen,
Thank you for taking the time to add a review. At Barchester we value all feedback and comments made to us so we can continuously improve our service.
Your review rating is lower than we would expect and we are sorry for that. Your mother was very appreciative of the care she received with us, and we are sorry you hadn’t express your concerns when visiting our home. If you would like to discuss your comments in more detail, please feel free to contact me on badgeworth@barchester.com or 01452 715015.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Resident) published on 31 January 2023
Submitted via Postal Card •
Report
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home
Thank you for your valuable review and fantastic feedback. We are pleased to read that you enjoy our outdoor space. we will continue to provide the best possible quality of service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cora L (Sister of Resident) published on 30 January 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey B (Resident) assisted by family/friend published on 12 January 2023
Submitted via Postal Card •
Report
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home
Thank you for submitting a review for Badgeworth Court Care Centre. We value the opinion you have given us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian L (Resident) published on 7 December 2022
Submitted via Postal Card •
Report
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home
Thank you for choosing our nursing home and your decision to become a part of Badgeworth Court's family!
We are delighted to read your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.470) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.470 for Barchester Badgeworth Court Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (25 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 389 Ratings = 4.47
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2020
Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!
I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.
I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.
I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.
Job Title: Deputy Manager
Joined: 2021
Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.
Job Title: Community Manager
Joined: 2018
Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.
I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.
Job Title: Nurse
Joined: 2018
Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.
Job Title: Registered General Nurse
Joined: 2018
Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.
Job Title: Nurse
Joined: 2022
Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.
I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.
Job Title: Senior carer
Joined: 2009
Hello, my name is Ranier, but the residents call me Ray, I have worked for Barchester for over 10 years. I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end of life care. I am a very sociable and friendly person and enjoy making the residents laugh.
Job Title: Administrator
Joined: 2017
Hello, my name is Faye and I am the administrator at Badgeworth Court. I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception. Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!
Job Title: Head Chef
Joined: 2022
Hello, my name is Nicholas, I am the head chef at Badgeworth Court Care Centre. My catering career started in the British Army, working in all areas producing meals for the soldiers. I then worked in hospitality for 38 years all of which have greatly assisted in being able to offer our residents quality, nutritious food.
Being passionate about delivering a first-class standard, is the key to success, catering for residents here at Badgeworth Court.
Job Title: Activities Coordinator
Joined: 2022
Hello, I am Corinne and I am the activities coordinator at Badgeworth Court. I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care.
As a team, we are committed to Barchester's Life Enrichment Programme ensuring we work with mind, body and soul.
Job Title: Admin Assistant
Joined: 2020
Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.
Job Title: Senior Care Assistant
Joined: 2017
Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.
In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.