Barchester Badgeworth Court Care Home

Church Lane, Badgeworth, Cheltenham GL51 4UL
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9.5 120 Reviews
  • Barchester Badgeworth Court Care Home, Cheltenham
Badgeworth Court offers first-class, person-centred care and support to those seeking nursing, residential and respite care, in addition, expert dementia care for those living on the home's Memory Lane Community.

Badgeworth is incredibly proud to be rated as OUTSTANDING by the CQC. This is a true reflection of the commitment in providing exceptional care to its residents.

They have a proven track record of providing high-quality care that has been demonstrated time and again through testimonials and feedback from residents and loved ones, as well as from multiple awards nominations and wins over the years.

Situated on the outskirts of Cheltenham, Badgeworth Court offers great transport links with fantastic access to the M5 and A417 very close by, yet with a quiet rural location, you really do get the best of both worlds.

A warm and friendly welcome awaits you at Badgeworth Court, so please feel free to visit anytime.

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Care Provided by Barchester Badgeworth Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rosalynn Forson (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (57)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Barchester Badgeworth Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Badgeworth Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Badgeworth Court Care Home Reviews (120)

Total of 120, showing 61-80
9.5

Barchester Badgeworth Court Care Home has a Review Score of 9.5 (9.470) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Badgeworth Court Care Home has 120 reviews.

Overall Experience

  • 93
  • 18
  • 4
  • 1
  • 4

Date Published

120
11
22
33
87

Review from Ruth B (Sister of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the Jubilee afternoon tea in the grounds. The team were wonderful; they all worked hard to involve the residents with tea and beautiful cakes and sandwiches. They also joined in the entertainment and included the residents. Above all, they were happy and cheerful. My sister is in the advanced
stages of dementia; the staff treat her with love and respect and for her to join in with the afternoon was a tonic. Thank you.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for taking the time to review Badgeworth Court and our Jubilee event. We are delighted to be able to hold events for our residents and their families; it is so important for everyone to be there, and it sounds like you had quality time together enjoying the celebrations. The team really did pull out all the stops for the event, and it was a very happy celebration. I will pass on your comments to the team; they aim at all times to treat our residents with love and respect, so it will mean a lot to them.


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Review from Jane H (Daughter of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A special thank you to the activities coordinator who had arranged a lovely Birthday treat for my Mum and her family today. A lot of thought had been put into making Mum’s day enjoyable, and we all enjoyed tea and a delicious cake prepared by the chef.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for the kind comments about Mum's Birthday celebration. We very much want to make every occasion special, and we love celebrating resident birthdays; it is also a lovely opportunity for the residents to get together for a celebration and pass on their good wishes.


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Review from Rene S (Sister of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live too far away to visit on a regular basis, so most of my contact with Badgeworth Court is by email or phone. Whenever I call, whoever answers the phone is always friendly and helpful. The staff are very caring and always willing to answer my questions and keep me informed on how my brother is
doing.
I love getting photos of my brother from the activities department. They do a wonderful job with all the activities and programs they provide to all the residents.
Thank you.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you very much for your kind comments. It is so good to hear all your contact with the home is so positive and that we are keeping you updated, it is very much our ethos as we know there are often relatives some distance away. We are always here to answer any questions and to support our families as much as our residents.


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Review from Charles H (Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having now been a resident for just over a year; improved by the cleanliness of the premises, the quality and quantity of food. The staff is ever helpful and considerate. An observation rather than criticism, one has difficulty understanding some of the staff. They naturally speak quickly, and having
to wear a mask, creates difficulty at times. I consider myself fortunate to be here.

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Review from Claire F (Stepdaughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing end of life care, all the staff supported my Mum through this difficult time. The staff cared so well for Dad, they made sure he was as comfortable as possible and so many little touches like they always combed his hair after his personal care. My Mum's photo was always positioned where he could
see it. He would have the music he loved playing in his room. My Mum was able to visit the last few days which she was so grateful for. After his passing, my Mum visited and the staff had put his blanket over him which had our family photos on, this really pleased my Mum and was such a lovely touch. Thanks for the amazing care you all gave to Dad throughout his time with you. It was so hard being unable to visit due to C19, but the daily Skype and using the visiting suite helped and knowing you all care about him, put our minds at rest. The staff are so friendly and would always take time for a chat with us, or a wave or smile if they were busy with other residents.

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Review from B O (Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to this care home last year I have been impressed by many things here. My room is lovely and all the staff and carers are so kind and nothing is too much to ask of them. Since the pandemic started and the dreadful winter weather followed, everyone has helped to keep all of our spirits up!
The vaccination programme was very well organised for which I am very grateful.

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Review from Mary L (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my visits to see Dad at Badgeworth Court, it is clear that the team in all departments at the home are friendly and take a real interest in supporting their residents. The activities team are always looking at what can be done to help spark the resident's interest and have previously asked me for
photos etc to use at the men's club and for general activities. This all helps to help spark memories such as cars and cycling which Dad always loved to be involved with. It's comforting to know that your loved one is being cared for, especially at a time under lock-down when visits have to be restricted. The home introduced a safe indoor visiting environment and also offer family Skype calls. Sadly Dad's attention span is short so this style of visits don't always work too well. The fact that we can still see him remotely or through a perspex screen though is really appreciated and we're looking forward to warmer weather and the opportunity to meet him in the lovely gardens again.

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Review from Jane H (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved here after a fall and a spell in hospital last summer. I am very happy with the care she receives. The carers are lovely to Mum and the nurses and manager responsive to enquiries and any concerns. Covid has limited Mum’s options as has everyone else’s but the visits and Skype calls are
welcomed. The staff make every effort to accommodate these. Mum has a lovely room looking out on a patio area and enjoys watching the birds and squirrels who come to visit her bird table. Hopefully, she can engage with other residents and activities more when Covid restrictions are lifted. In the current circumstances, we as a family are satisfied that she is safe and well cared for.

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Review from S I (Son of Resident) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I/we can't fault the care my mother has received. The staff is so patient with her and her needs. The food choice and quality is excellent. On her birthday it was lovely to have lunch with her (three courses) in a special dining room decorated for her birthday with family members able to attend. The
gardens around the care home are beautiful. The nursing, administration, and management team are very caring and always available. All in all, I would recommend Badgeworth Court.

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Review from Michael H (Son of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in the care home (my mother for seven months, my father for five). From the start, I have been very impressed by the management, care, and consideration given to residents and the high professional standards. Very impressed!

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Review from Neil M (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Badgeworth Court are dedicated to caring for the residents. The level of care and support my father has received, particularly during the very challenging times of the pandemic, has been first class. Communication from the home's management has been regular and clear and the use of video
calls has been invaluable to keeping in touch whilst unable to visit in person.

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Review from L H (Daughter of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Badgeworth Court Care Centre is set in beautiful surroundings with lovely rooms and cuisine. The staff are particularly caring and go to great lengths to provide individualised care and entertainment. Nothing seems to be too much trouble and the home has a friendly atmosphere. The management
team is very accommodating and approachable. Good communication and their handling of the COVID-019 pandemic is commendable.

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Review from Katie M (Granddaughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my grandparents are now residing together at Badgeworth Court and as a family we cannot thank the home enough for their care and kindness. The staff are very friendly and nothing is too much trouble. My grandparents recently celebrated their 69th wedding anniversary during the lockdown and despite
us being unable to share this precious moment with them the team at Badgeworth made sure the anniversary didn’t go by without a celebration and shared the amazing pictures with the family. It’s those little things that create lasting memories and what make Badgeworth such a special place.

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Review from Hayley S (Private Carer of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a private carer for a 93-year-old lady who fancied a change of scenery, and a change from day to day home life.
Badgeworth was at the top of our list for a short four-week stay for some rest bite. The care my client received during her stay was fantastic. The staff and carers here were very friendly,
they went above and beyond to make sure her stay was enjoyable. Great daily activities, beautiful grounds, and a fabulous variety food menu.
I will definitely recommend this outstanding place to other people.

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Review from Katie M (Daughter of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since a change of management a little while ago, it has become a very impressive place in every way, run with efficiency, kindness and humanity. That has made such a difference to my peace of mind in being separated from my mother during the Covid-19 pandemic. I am grateful too for the time and effort
the activities manager put into making it possible for me to have my first video call with my mother when I am a novice. Nothing was too much trouble - a hallmark of the home in general.

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Review from M N (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Badgeworth Court is a lovely care home in beautiful gardens. The nursing and care team are like a family. They all treat my mum with respect and dignity. My mum settled really well into Badgeworth Court. The manager is extremely efficient and always makes time to talk to us. The facilities are great
and my mum loved the visit by the therapy dog and baby owl.

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Review from Tony (Son of Resident) published on 20 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are excellent. You can drop in any time day or night unannounced and the staff always treat residents in a friendly and professional manner, even when they may be in the next room and are unaware you are around, which is reassuring, and they have enough staff to ensure a good and
safe level of care is offered at all times with a friendly atmosphere amongst the staff and no obvious tensions.
Staff and management go out of their way to accommodate residents preferences even when they lack capacity and the chef will make a special effort to adjust the menu to suit.
My mother has been at Badgeworth now for some 6 and a half years with severe dementia and whilst she expressed a wish not to go into a care home before she lacked capacity and things at home became too difficult, even with professional care, she actually settled in at Badgeworth very well and was much happier than she had been in her own home.

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Review from T S (Daughter of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is having end of life care for renal failure. The staff here are amazing and are always so cheerful and helpful. Dad loves the food and they are taking such good care of him. Could not wish for anything better in these difficult circumstances.

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Review from C R (Wife of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms that are homely, country views and wildlife to watch by the door or garden. Staff are pleasant, friendly, helpful and hard working.

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Review from Jackie R (Friend of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely homely place with lovely smiley staff. I have already picked my room for the future. I went to the Christmas Fayre which was very good I had a look around and met some of the residents and was touched by the way the staff interacted with the residents. Would definitely recommend this place.

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Current Review Score: 9.5 (9.470)

Overview of Review Score

The Review Score of 9.5 (9.470) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.470 for Barchester Badgeworth Court Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (25 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 389 Ratings = 4.47

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (12)

Rosalynn

Rosalynn Forson

Job Title: General Manager

Joined: 2020

Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!


I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.


I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.


I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.


Somi

Somi Clemment

Job Title: Deputy Manager

Joined: 2021

Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.


Smrita

Smrita Sunuwa

Job Title: Community Manager

Joined: 2018

Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.


I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.


Rinny

Rinny Roy

Job Title: Nurse

Joined: 2018

Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.


Cristeta

Cristeta Jubilado

Job Title: Registered General Nurse

Joined: 2018

Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.


Preem

Preem Nyika

Job Title: Nurse

Joined: 2022

Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.


I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.


Ranier

Ranier Ebbah

Job Title: Senior carer

Joined: 2009

Hello, my name is Ranier, but the residents call me Ray, I have worked for Barchester for over 10 years.  I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end of life care. I am a very sociable and friendly person and enjoy making the residents laugh.


Faye

Faye Jones

Job Title: Administrator

Joined: 2017

Hello, my name is Faye and I am the administrator at Badgeworth Court.  I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception.  Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!


Nicholas

Nicholas Udell

Job Title: Head Chef

Joined: 2022

Hello, my name is Nicholas, I am the head chef at Badgeworth Court Care Centre. My catering career started in the British Army, working in all areas producing meals for the soldiers. I then worked in hospitality for 38 years all of which have greatly assisted in being able to offer our residents quality, nutritious food.


Being passionate about delivering a first-class standard, is the key to success, catering for residents here at Badgeworth Court.


Corinne

Corinne Golding

Job Title: Activities Coordinator

Joined: 2022

Hello, I am Corinne and I am the activities coordinator at Badgeworth Court.  I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care. 


As a team, we are committed to Barchester's Life Enrichment Programme ensuring we work with mind, body and soul.


Michelle

Michelle Sullivan

Job Title: Admin Assistant

Joined: 2020

Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.


Aga

Aga Villarbra

Job Title: Senior Care Assistant

Joined: 2017

Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.


In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.